Arial Bold Unwanted Font Substitution

When I make a PDF from a Word file using Acrobat 9 Standard, the Arial Bold font gets substituted regardless of the font embedding settings. With other PDF creation methods, this does not happen, but I need it to work with Acrobat for some of the features. It is really annoying that the one product I have that is not free does this, when there are other ways of creating PDFs for free that do not do this annoying font substitution. I have observed that this also happened to another user on another machine.
Does anyone know how to fix this?
(Using Windows 7. This also happened previously in Windows XP.)

I do not have a font that is actually called Arial MT on my computer. In some applications, it is referred to as such, for reasons I don't know. I do have Arial Unicode MS and Arial Rounded MT Bold, which I tried deleting from the Fonts directory, and I got excited there for a minute, but I actually got the same result again.
A few interesting things to mention:
- When I use the touchup text tool in Acrobat, and I open the properties of the substituted text, it tells me that the font is substituted because the original font is not available. However, I am then able to change the text to Arial Bold, because Arial bold is on my computer! It seems to be looking for a font with a different name, for some reason.
- I once did a search and replace in Word, replacing all Arial bold with Arial, and then made a PDF. All of my replacement Arial text was still bold but emerged unharmed int he PDF. I thought I had my solution then but the problem is that I cannot search and replace certain items, such as the numbers in my numbered lists. Changing those is a sort of Pandora's box.

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Arial Bold Italic font - need

Any bright individual have an idea where I can find this font?

Snowyeti,
I found a folder titled 13 with en_US after it, moved it, did nothing....
That is not the folder in question. I believe you should move it back.
Presuming you have CS3, the folder name should be Adobe Illustrator CS3 Settings.
Similar for other versions from CS on.
Can you access the Arial Bold Italic, and other styles, in other applications? If so, the issue is in Illy. If not, something may be missing in the Fonts folder (Window speak, I do not know the folder name in Mac), but that is more unlikely.

IWeb 3.0.4- missing fonts –Arial MT and Arial BOLD

When using iWeb 3.0.4 I'll get the missing two fonts –Arial MT and Arial BOLD– error messages on every single page. This font is NOT in use and I don't have a working version as replacement on my font folder. I don't want to buy it to get rid of the problem. Anybody knows how can i get ride of those without using pacifist ? Thanks.

I believe those fonts are Microsoft fonts. Do you have MS Office or any other MS software installed?
Try the following:
delete the iWeb preference files, com.apple.iWeb.plist and com.apple.iWeb.plist.lockfile, that resides in your Home() /Library/Preferences folder. - you've already tried this.
go to your Home()/Library/Caches/com.apple.iWeb folder and delete its contents.
Click to view full size
3 - launch iWeb and try again.
If that doesn't help continue with:
move the domain file from your Home/Library/Application Support/iWeb folder to the Desktop.
launch iWeb, create a new test site, save the new domain file and close iWeb.
go to the your Home/Library/Application Support/iWeb folder and delete the new domain file.
move your original domain file from the Desktop to the iWeb folder.
launch iWeb and try again.
It is now generally acknowledged that iWeb, and iDVD, has been discontinued by Apple. This is evidenced by the fact that new Macs are shipping with iLife 11 installed but without iWeb and iDVD.
However, iWeb will still continue to work but without the following:
Features No Longer Available Once MobileMe is Discontinued:
◼ Password protection
◼ Blog and photo comments
◼ Blog search
◼ Hit counter
All of these issues can be solved with 3rd party options.
I found that if I published my site to a folder on my hard drive and then uploaded with a 3rd party FTP client subscriptions to slideshows and the RSS feed were broken. If I published directly from iWeb to the FPT server those two features continued to work correctly.
There's another problem and that's with iWeb's popup slideshows. Once the MMe servers are no longer online the popup slideshow buttons will not display their images.
Click to view full size
However, Roddy McKay and I have figured out a way to modify existing sites with those slideshows and iWeb itself so that those images will display as expected once MobileMe servers are gone. How to is described in this tutorial: #26 - How to Modify iWeb So Popup Slideshows Will Work After MobileMe is Discontinued.
It now appears that the iLife suite of applications offered on disc is now a discontinued product and the remaining supported iApps will only be available thru the App Store from now on. However, the boxed iLife 11 still available at the online Apple Store (Store button at the top of the page) and those still on the shelves of retailers will include iWeb and iDVD. Those two apps were listed in small, gray text on the iLife 11 box that I bought.
Personally, if I already didn't have a copy I would purchase one to have it for reinstallation purposes if ever needed.
This might be of some interest to you at this time: Life After MobileMe.
OT

Arial bold is loaded on my PC, but doesn't appear in the font picker

Arial is loaded but doesn't appear in the font picker window. I also get the message 'cannot find or create the font arial,bold. some charecters may not display or print correctly.
Thanks

Yes, it is an opentype font, installed i
n the correct place. As I mentioned before, I am having the same trouble with TrebuchetMS.
I have tried font applications such as font expert and suitcase, still no luck.
The fonts are recognised in applications such as Illustrator.
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Opening Adobe AI file shows fonts error "font problem....Gen.Arial and Gen.Arial.Bold".

Currently I have Adobe AI files that generate "Font Problem" message when they are opened.
The error specific as follow:
Gen.Arial: Font not found on the system: missing font has been substituted.
Gen.Arial.Bold: Font not found on the system: missing font has been substituted.
HelveticaNeue-Condensed: Font not found on the system: missing font has been substituted.
The document uses fonts or characters which are not available or are in a different format than originally specified.
I continue with opening the file and everything else looks ok. I have tried searching for the fonts but could not locate. I even performed Type>Find Font and replaced all missing fonts and still get the above error when re-opening the file.
Not sure how to resolve this issue.
Thanks for all the help.

Thanks for the help....if it is not too much to ask can you please give the step you applied to troubelshoot? I am on the IT side and helping the user who is working with the AI files.
If I am not mistaken the charts might have been copied from other programs and maybe led to this issue. Not sure about a redo since there many more files with same problem. Is it possible to apply fix to each file and then save?
Thanks.

Font Warning - Missing font - Arial Bold

Hello All,
I have searched around for this one, and not found the answer. I have just rebuit my PC (windows XP) and
re-installed all software. I am now getting the missing font dialog for one of my fla files.
I check "Edit/Font Mapping" and it says that Arial Bold is missing. When I check the fonts in my "C:\WINDOWS\Fonts"
directory Arial Bold is there as a true type font (ARIALBD.TTF).
The only font that show up in my Flash (and Photoshop too) is "Arial." Any hints on how to fix this?
I will guess it is some sort of install error or system error? I did not have this issue before the rebuild.
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Try running this JSFL command: http://code.google.com/p/adobe-flash-missing-fonts/

Arial font substitution for (LabVIEW for) Linux

Hello,
as LabVIEW was not capable of keeping the font size and spacing constant when running a VI under different Windows versions, screen resolutions etc, I have never used the "application", "system" and "dialog" font options in LabVIEW but have fixed all fonts to Arial 14 pt. This worked wonderful on all Windows systems - without that unnerving problem that control lables overwrite each other and things like that (what always happened when using LabVIEWs "application" font option).
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Best regards,
Gabs

Unfortunately, your problem is a version of a generic problem faced by GUI programmers of all types - how do you handle varying system fonts? There are various solutions, based on who your customers are. You are using one of the easy ones that works well until you start doing cross-platform development. The main options are, in order or increasing complexity:
Lock the font to a specific font and size. This works well if your customers are limited to a single platform and are not visually impaired (do not want to use large fonts).
Use system fonts and allow extra space. This is a compromise that only works in most cases. Use about 50% extra for small strings and 10% - 20% for larger strings. This also gives you extra space for localization, should you need it. Visually impaired customers will run into space issues, because large fonts can be 2X or more larger than the default, system fonts. Note that the different Windows variants have different font sizes as well. Windows Vista increased default font sizes, especially for some Asian languages, such as Japanese.
Query the font size on entry into a GUI VI and rescale everything appropriately. This is hard, since it must be done for every VI with a GUI. Some system dialogs do not handle large fonts well, so you will probably end up replacing them with your own versions to get good appearance. You could probably write a system to handle this sort of scaling, but to my knowledge, no one has (please prove me wrong ). I have always used custom code when needed.
No one really does this well. Change your system font on a Windows OS to large fonts and note all the problems you run into. I would recommend option 2, unless you have a lot of extra time. Your customers will love you if you pull off option 3.
More tips to help.
Do your development on the platform with the largest system fonts. If this is not possible, change the LabVIEW system fonts of your development system to match the largest size you support. I usually develop using 13pt Verdana, since it is one of the largest of the variable spaced fonts.
Check your work by using large fonts in Windows. If it looks good there, it will probably be OK for most uses.
Good luck!
This account is no longer active. Contact ShadesOfGray for current posts and information.

PS doesn't recognize arial narrow bold & arial narrow italic fonts

hey all. at the end of my wick here.
i have photoshop 7.0 on a windows xp machine. trying to work with a psd file that uses arial narrow bold and arial narrow italic fonts. when i dragged the file into photoshop, it told me those fonts weren't available. downloaded arialnb.ttf and arialni.ttf from the internet, went into my control panel - fonts folder and deleted the old ones that weren't being recognized and installed the new ones. they are still not recognized. microsoft word doesn't recognize them either. please advise.
i appreciate any and all help that anyone can swing my way. thank you.

Does this help:
http://indesignsecrets.com/hotfix-corrects-arial-narrow-problem-on-windows.php
Bob

Font substitution issues when creating PDF from PS file in Distiller

I am not sure if this post should go under Distiller Server, but it dont know if there is a difference between Distiller X and Distiller Server.
Context: I am trying to convert postscript files on my PC that originate from a unique Mac built program and unfortunately receive the following error message:
%%[ Warning: Helvetica not found, using Font Substitution. Font cannot be embedded. ]%%
%%[ Warning: Helvetica-Bold not found, using Font Substitution. Font cannot be embedded. ]%%
%%[ Warning: Helvetica-BoldOblique not found, using Font Substitution. Font cannot be embedded. ]%%
When I try and convert the postscript font to a pdf in Acrobat Distiller X the font substitutes to Arial. I have a few versions of Helvetica on my PC but Distiller doesn’t recognise them.
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You can set the folders in distiller by going to Settings. See these two pictures (click on them)
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Font substitution when Embedding fonts

The font embedding controls in FFCore's Optimize component include the ability to upload and select a Font Substitution Configuration File: To recap the documentation:The Font Substitution Configuration File option defines the pdfToolbox configuration file that will be used when embedding fonts.This configuration file controls font substitution behavior in Optimize. Fonts are embedded as subsets. Fonts are not embedded if they have a flag indicating that embedding is not allowed. The Embed missing fonts fixup in pdfToolbox Desktop preflight profiles includes an option to select a Font substitution policy: If you select the Open folder with configuration files you will see the text files that control font substitution. Although pdfToolbox Desktop comes with 3 predefined font substitution policies, additional ones can be created by duplicating an existing policy file and editing it (you will have to restart acrobat to see the changes). The prefix on the filname controls the display order of the font policies within pdfToolbox. I would also ensure there are no spaces in any new filenames. The font substitution policies are plain text files with the following content: DisplayName 1 My Special Name SubstituteAll<tab>Arial<tab>Helvetica<tab>Helvetica Neue<tab>Futura<tab>Helvetica Neue<tab>Microsoft Sans Serif<tab>MS PGothic<tab>Trebuchet MS<tab>Verdana
SubstituteFirst<tab>Arial Bold<tab>Arial-Bold<tab>Helvetica Bold<tab>Futura-Bold<tab>Futura Bold<tab>Helvetica-Bold
The DisplayName defines the name that will appear in the pdfToolbox UI: The remaining lines specify which fonts may be substituted by which fonts and the precedence for substitution.SubstituteAll - all fonts in the list are substituted for each other. When a font is missing pdfToolbox will work down the list until it reaches the name of an available font.SubstituteFirst - only the first font in the list is substituted. pdfToolbox will work down the list until it reaches the name of an available font. Note: the font names must match what pdfToolbox will find. The best way to ascertain that is to run a preflight on the file and copy the names off the report. UPDATE - Updated example text to show location of tabs

I added a new topic to the forum covering font substitution: http://forum.support.xerox.com/t5/FreeFlow-Core/Font-substitution-when-Embedding-fonts/td-p/177411

Font Mapping issue with Arial Unicode MS font

Hi All,
I was able to do font mapping for Arial Unicode MS font (.ttf) in BIP version 10.1.3.4.
But after applying the patch 10256764 I am not able to see the Arial Unicode MS font in the Font Selection drop down box in BIP .
I have copied some other .ttf fonts to the .\ jre\lib\fonts folder and they are appearing in the BIP
Does BIP patch 10256764 not support Arial Unicode MS font ?
Please help me...
its resolved .Font name extention should be in lower case (.ttf)
Edited by: deepz on May 5, 2011 10:15 PM

There is no BOLD font TTF files for Arial Unicode MS. No resolution at this point of time. Closing the issue.
Edited by: vamsee m on Apr 27, 2011 9:29 AM
Closing this issue

Font Substitution Tables?

We've recently switched to InDesign from QuarkXPress and something that we had used regularly to account for files coming from Microsoft Word, on Windows PCs, was the font substitution tables in QuarkXPress. With it, we could tell QuarkXPress, via it's preferences, to remember to use "NimrodMT" when it saw "Nimrod MT" in a Word document stylesheet. Same goes for "NimrodMT-Bold" when it encountered "Nimrod MT Bold," etc ... it's a little annoying to have to do this manually, especially when you're receiving 10-15 files per day where the process needs to be manually repeated.
Can anyone tell me if there exists such a feature in InDesign and where it can be found?
Thanx

Hi Peter,
Maybe I should clarify ... When importing a Word document into QuarkXPress, if there are fonts that don't match you are presented with a dialog box asking you to find replacements. In that dialog you can also set the substitution as a rule so that whenever QuarkXPress encounters the "bad" font it will replace it with the one you selected as a "good" font no matter what document you are working on. If memory serves, you can also set a font substitution rule from the "Usage" window.
My question is this: Is there a way to make InDesign perform this same funtion?

Arial Bol;d font doesnt work in PDF

Hi Experts,
I face a strange problem of Arial Bold Font not working in PDF output. I have the fon filed arialbd present in the /fonts folder. What am I missing?
Thanks,
Swarna

Hello
Have you set font mapping ?

Arial Unicode MS font not viewable in Adobe Reader 9

I have created a form in Acrobat Acrobat X Pro which has some labels in Arial Unicode MS font and when i view the form in Reader 9, I'm not able to view the labels. I have Arial Unicode MS font installed on my machine. What could be the problem?
Robin

The use of the Arial Unicode font may seem a simple way to get things done, but in fact this needs enormous care and testing. It will need at least some of the far eastern language packs installed, probably Korean.
For example, the font will need to be installed on each computer where the form is to be filled. This is not a free font, you cannot even buy it, but it comes with Microsoft Office. So only people who have purchased Office will have the font.
I would recommend using a Punjabi font. This should be a properly encoded Unicode font, one which works only on copies of Windows with Punjabi support NOT a "trick" font to work on Western Windows. Even so, Acrobat's support for languages outside western and the "big four" far eastern languages (Chinese x 2, Korean, Japanese) might not be sufficient.

Font substitution for Times New Roman? Why is Adobe doing this?

I'm using Adobe Acrobat Pro version 9.2 to read pdfs created by a number of different authors. I'm running Windows 7 64 bit OS. These are NOT pdfs I have created. Some of these pdfs display an incorrect font substitution for Times New Roman and I can't figure out why. In the File/Properties dialog the font property comes up as Times New Roman, True Type, ANSI encoding (Times New Roman has spaces between the words). This font is not embedded. Adobe Sans MM is the font that my Adobe 9.2 substitutes for it, even though I have a true type Times New Roman already installed in Windows.I have installed all updates for both Acrobat and for Windows. If I select the text touch up tool to look at the text, a box comes up saying that the original font is not available and a substitute font will be used. When I look at the drop down box for fonts in Adobe, I see among all of the various fonts available, TimesNewRoman without spaces, but no Times New Roman with spaces. Does this matter?
When I go to my Windows Control Panel Fonts screen, I see a Times New Roman truetype font available (with spaces, the same as the font the document is requesting). It says OpenType Layout, Digitally Signed, TrueTyepe Outliers. I use it all the time.
What is required to get Adobe 9 to display this font? It looks like the document is asking for the font I have available on the system and Adobe 9 Pro just isn't identifying it. These same pdfs display just fine on Adobe Acrobat Standard 7.0 on another Windows 7 64 bit OS machine. Is there a separate font library that Adobe has independent of the Windows font library and I simply don't have a complete set of fonts for my version? I don't have the option to have the authors recreate their documents. And they display just fine on an older version of Adobe on a different machine.
UPDATE: Adobe 9 required more than one update. I did the 300 mb update and the problem described above was still there. I checked again just now for updates, and there was another one. This one, whatever it was, fixed the font substitution problem. So the moral of the story is... update, then update again, and keep doing it until there are no more. Adobe doesn't say "there are xx updates available." You just have to keep on asking for them until it says 'no'.

The font Radioactive is the problem. It has an incorrect internal name that conflicts with Times New Roman. Delete Radioactive and ban it from any Mac you use.

Arial Bold Unwanted Font Substitution

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