Around the end of the month I get an alert saying I am nearing the maximum minutes the plan allows.  I check my account and that simply is not the case.  Sure would like to talk to a live human being.

Around the end of the month I get an alert saying I am nearing the maximum minutes the plan allows.  I check my account and that simply is not the case.  Sure would like to talk to a live human being.

It's Verizon rounding up and a reminder to refill or pay.  They do this with data too.  It isn't just lag in reporting, it's just the way Vzw does this.  A lot of customers don't watch their usage and just go with the alerts as a measuring tool, and Verizon knows it.

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