ARRGGGG Gingerbread update - Phone keeps turning off!!!

All was well until I updated to Gingerbread. Now my phone either turns itself off and restarts or goes into a black sceen which can only be recovered by removing the battery or while in the middle of a conversation I will get the Verizon startup jingle playing in my ear ....I never lose the call but I can no longer hear the other person though they can hear me saying "Hello? Hello? Hello?".....Grrrrr Verizon/Samsung
And I'm almost positive that Verizon's solution will be to reset the phone to the factory settings, which quite honestly is a pain and instead up feeling like you have upgraded, you feel that you've taken a step backwards....losing information and having to reinstall your apps.....Grrrrrrrrrrrrrrrrrrrrrr I love being a beta tester!!!!

Thanks everyone for your feedback after the Gingerbread update. Since there are several people having this same issue, I would like to submit feedback to our product team for this issue. Can you please send me a PM with your MEID, software & baseband version, and how often this happens? Those can be found in Settings>About phone. I only need a few examples, so just the people that have already posted in the forum please PM me. Once we have a product issue submitted, our product team will work with Samsung to duplicate then resolve this issue. 
Thank you, 

Similar Messages

  • HT201210 my i phone keeps turning off and turning back on cant play games because it turns off in the middle

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    Which jailbreak are you using?

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    If you're using any accessories with the iPhone, like a case with a battery, try testing without it.
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  • My phone keeps turning off

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    This started happening to my phone a week after getting it - took it into the VZW store and it did it over and over again for the rep. The problem continued after they wiped the phone clean. A new one is on its way now and they agree that it is a hardware, and not a software problem. My advice is to get to a store within the 30 day window for a new replacement, not a "reconditioned" phone.

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    I got an i phone 4 for xmas.
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    Sounds like you have a hardware problem. Take it to an Apple Store for evaluation.

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    hello all
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  • HT1766 Hi my phone keeps turning on and off

    Hi, my phone keeps turning on and off and won't charge

    Hello Guerlyne18,
    If your iPhone is sporadically shutting off and having issues charging I would suggest following the steps in the following article, including restoring and setting up as new.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    If necessary, you may need to contact Apple support is the issues continues after restore.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks for reaching out,
    -Joe

  • My phone keeps shutting off and saying "connect to iTunes." I connect to iTunes and it doesn't do anything last night i kept it there for a while and it turned on so I tried that all night and nothing. I can restore it but i never back up my phone

    My phone keeps shutting off and saying "connect to iTunes." So I did and nothing happened. it says to restore it but I want to keep all my messages and photos etc i just want it to turn on so i can sync it and then ill restore it. sometimes the screen stays black but the light will come on or it will just keep restarting. please help

    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
    Take care,
    Alex H.

  • Since updating to ios6 my 4s keeps turning off.

    Since updating to ios6 my 4s keeps turning off, has 5%  last time had 18% battery and says connect to power, comes straight on with 18% still!

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My phone keeps turning on and off..

    I have tried connecting it to itunes and it reconizes the phone but still continues to turn off and on every 2 or 3 seconds... anyone have this happen to them?

    Have you tried restoring your device with iTunes? Before restoring,make sure to backup everything on your device.
    If you do not know how to restore an iPhone, read this:
    http://support.apple.com/kb/ht1414
    After you restore, if the problem persists, and your phone keeps turning itself off, that means that there is a problem with your iphones logic board or battery. If thats the case, take your phone to an apple store and have them take a look. Hope I helped. Cheers

  • HT201210 My phone keeps turning itself off and I have to hold down the buttons to reset it today I tried to do the same but no luck and it just froze with the apple sign or the battery power sign what can I do?

    My phone keeps turning itself off and I have to hold down the buttons to reset it today I tried to do the same but no luck and it just froze with the apple sign or the battery power sign what can I do?

    See this article how to go about restoring your device from recovery mode:
    http://support.apple.com/kb/HT1808
    Good luck!

  • HT201210 why does my phone keeps turning on and off by itself ?

    Hi, my phone is been acting weird. My phone keeps turning on and off by itself and it frezzes. What should i do ?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • Can anyone tell me why my iphone ios5 keeps turning off in sleep mode. i will lock the screen then go to use my phone a while later and the apple logo appears

    my iphone ios5 keeps turning off after i lock my screen.( not asking me to turn off phone) when i go to use my phone again the apple logo appears and my phone seems to be starting up again, how do i stop this from happening?

    The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
    You're on your own.  Good luck.

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