Arrrggghhhhhhh enginner number 5 due tomorrow in s...

Question

has anyone beaten this record yet !!!!
i get connection speeds of around 5mb ip prifle around 4000 works for a week or so then just drops the ip profile back to 350 k any ideas what might becausing this as im losing the will to live. each of the last 3 engineers have been broadband trained and hopefully the one due later today will be also.
below are my stats which i notice the connection speed has nose dived also
Line state
Connected
Connection time
0 days, 0:02:09
Downstream
448 Kbps
Upstream
448 Kbps
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VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
6.3 dB / 17.0 dB
Line attenuation (Down/Up)
50.0 dB / 31.5 dB
Output power (Down/Up)
14.2 dBm / 11.9 dBm
Loss of Framing (Local)
197
Loss of Signal (Local)
52
Loss of Power (Local)
0
FEC Errors (Down/Up)
10 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
7516

Answer 1

thanks for the replys.
enginner was ear for 2 hours and its down to a dodge cable in the ground so got to dig up the road/garden and lay new cable . he was measuring the ohm resistance which was 3ohm on one and 35 ohm on the other which is why the broadband keeps going slow as it cant hold a stable connection and it was 6mb connection in the road box but only 4mb connection on the wire that comes into the house, so dodgy cable, despite it being stable for years before ! problems only started 2 months a go when i upgraded from option1 to option 3 for the same price, prob bt trying to get there own back for giving me to good a deal !!
he had a look at the stats i posted noise margin etc and said they where quite good, as not urgent will prob be a week or two before the new cable is done !!