Artist info, track number, album title won't show up in iTunes

When I view the songs in explorer, I am able to see the info, but not in iTunes. When I am in iTunes and click on "get info" the ID3 tags are showing as v2.3 and only the track title is showing. When I "add folder to library" and the little progress window appears, it never shows "converting ID3..."
The same files opened in WMP all have complete info including track title, track number, album title.
The same folder is doing this on 2 different computers. We are talking about a huge amount of songs to have to update manually (total of 2.6G from this artist).
How can I get iTunes to show this info?
Troubleshooting info...I deleted a different album from iTunes, then re-added it to my library with no problems, so I am reluctant to blame the program. I'm thinking it is the files/folder. I kind of eliminated that with the attempt on the other computer.
Message was edited by: duckredbeard

Bump.

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Artist info, track number, album title won't show up in iTunes

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