Artwork is showing all plus and all my frames, backgrounds and ability to do a collage have disappeared. Everything was working just fine until yesterday!
All my artwork (frames, graphics, shapes, etc.) are suddenly all marked PLUS and I am unable to use any of them! What happened. I've been using them for years and now suddenly they are taken away! Do I need to become a PLUS member again? If so, how do I accomplish that?
The artwork that came with the program is no longer there. Yes, I did download the plus items. Like I said, they were working until two days ago when everything suddenly disappeared. Would it do any good to reload the program?
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My ipod touch (geration 4) wont load my internet it just keeps giving me the loading sign. It was working perfectly fine untill yesterday for some random reason and now it wont load at all. Again it just gives me a loading sign and the wifi symbol wont come up.
Does the iPod connect to other networks?
Do other devices now connect?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
A small, hazy and transparent dot appears on the screen when my 4s camera is in use. I know it's not on the lens because I've wiped it clean. The dot moves when the camera moves. It just started today. Is anyone else experiencing this?
I have the same exact thing happening. Not a lot of people have this problem. So I'm just going to go to the apple store to see if they can help.
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Did I inadvertently hit some key that blocked out the preview slide? If so, what do I do to get it back? My presentation is on Thursday so I would appreciate any help you can give me. Thanks.
Did I inadvertently hit some key that blocked out the preview slide? If so, what do I do to get it back? My presentation is on Thursday so I would appreciate any help you can give me. Thanks.
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my power cord was working,then all of a sudden it said it wasnt compatible or something,******* me off it was working just fine
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
See the not-charging topic of:
iPod touch: Hardware troubleshooting
Have you tried another cable?
Another charging source? Does iTunes see the iPod when you connect to your computer?
Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic. -
Okay my phone was working just fine and I went to unlock it and it wont show the lock screen it just remains black please if anyone can help me fix it it will be much appreciated, I am very careful with my phone so I dont know why its acting like this.
I'm glad to hear that they replaced your phone. Any experience I have had with Apple customer service and/or Genius bar has been extremely positive. While I have had positive outcomes from trouble with other phones in the past, they are not as quick and friendly. I had a Motorola phone and a Samsung phone go bad several years ago and warranty work through AT&T required that I wait for a replacement unit and then mail back the original unit to keep from being charged for the device. This usually meant almost a week without a phone. Nice to walk into Apple and walk out with a replacement device. Enjoy your phone.
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My nano was working just fine and I had been using it as my fitness watch ( music). I plugged it in to charge and when I came back to unplug it, it was so hot that it burned my hands. I continued to unplug it and that was the last time it worked.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hi, I m using an iPhone 4 and my yahoo push email was working just fine but for the last few days I am experiencing some problem that is the emails are not getting pushed , I have to manually fetch the mails. So what could be the reason for this.....I have set the email setting to "push" mode. Moreover I can't edit the mail server address ....current it's on Yahoo SMTP server
Will it get rectified and restored...if so after how long. What could be the reason for such outage kindly share, as I am facing real problem because of this...
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My camera just recently went blurry. It was working just fine yesterday but then I went to use it today and the pictures are so fuzzy. Has anyone else had this problem with their iPhone 5?
1st... make sure nothing's covering/smudging the camera lens. then...
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove the Camera app from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Camera app from this list.
- Press the home button twice when done.
- Restart the Camera app
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
I have iPhone 4, it was working just fine..no I have a problem: it keeps searching for the network and then says no network..it was open to clean from inside..how can I fix the problem
Tap Settings > General > Reset > Reset Network Settings
If that doesn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections -
This is the second time this happens. I was living in the US until April 2011. I moved to Chile and kept using the App Store and the iTunes Store just fine with my US-issued credit card. However, when I accessed my Apple ID from a different device, the store stopped recognizing my credit card information and migrated my ID to the "Chilean" App & Itunes Store (significantly less apps & music... but anyway). I started using my Chilean credit card on the App and iTunes store with no issues. I supposed that the devices catched that I was no longer in the US and that I had to be transferred to the related store (which I think is fine), and that because I was now in the Chilean store I needed to use a Chilean-issued credit card (which doesn't make sense to me, I still don't understand why Apple stopped accepting my US credit card if it is accepted everywhere else in the world online and offline!).
However, yesterday I bought something from my iPad and when today I went to use the app store from my iPhone the SAME THING happened. I got the same request to "update my billing information", I confirmed my Chilean credit card info and, surprise! "Your credit card is not supported by the Chilean app store"...
I don't get it. If I didn't get it the first time, I ended up accepting it an getting over it because ok, I moved to another country and my account was migrated, etc. But now, it doesn't recognize my local credit card in my local store! I tried both my local Visa and my local MasterCard, and none of them worked. It looks like my account will not accept ANY credit card, no matter wheter I try to update the info from my mobile devices, on iTunes, on the Mac App Store, etc.
It has been impossible for me to find any information on what causes this and on how to solve it, and so far I hadn't had any trouble with Apple and hadn't need any support before, but now that I need URGENT SUPPORT, I've come to realize that THEY SUCK at being accessible! There's no way I can contact them! So, please help me!!!!! I need urgent help!!!!
Thanks and sorry for the very long post.Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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My iPod was working just fine but all of a sudden it won't connect to iTunes?
I've done everything I can think of! I system restored my computer, I reinstalled iTunes and even repaired it like two times, I've even installed an older version of iTunes. In the older version of iTunes it at least registers that I've connected my iPod to it... except it says "songs cannot be added to the iPod "%1$S" because all of its space has been reserved for data." And something about a FireWire and "You must connect using FireWire to restore the iPod ~^FILENAME"."
I've even ran multiple diagnostics scans through iTunes on the connectivity issue and this is what I've gotten each time:
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Hewlett-Packard HP 2000 Notebook PC
iTunes 11.1.5.5
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0080BBF80BE3----
Current user is not an administrator.
The current local date and time is 2014-04-22 16:40:52.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (4th generation) running firmware version 6.1.6
Serial Number: -----
iPad (4th Generation) (Wi-Fi) running firmware version 7.1
Serial Number: ----
Can anyone help me out? I'm so frustrated with my iPod.
To make it even better, my iPad won't even connect either.
However my friend has the same computer and it will connect to hers just fine. (The iPad will at least)
Thank you in advance for any and all help you can give me. ;~;See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
Hello, I just purchased the iphone 5 and wanted to use my bose speaker which connects via blue tooth. Well, it will not work. It was working fine with my iphone 4 and now it will not pick up a signal. Help!!!
Howdy Adrianatolman,
The following article details a number of steps that can help sort out issues with Bluetooth accessories.
iOS: Third-party Bluetooth headsets, headphones, and keyboards
http://support.apple.com/kb/HT1664
Cheers,
Allen -
I have the iPhone 6 plus. I have no troubles sending and receiving text messages. I can also send pic messages but I cannot receive them. I have T-mobile and have been calling them for the past 2 months but the issue hasn't been resolved. Anyone has a similar issue, please help.
Hello Soccergump,
For issues with sending and receiving text messages, take a look at the article below to continue your troubleshooting. You may need to sign out of iMessage and sign back in as well as resetting the network settings. One other thing to check is to make sure that your friends did not get blocked from being able to send you messages.
iOS: Troubleshooting Messages
http://support.apple.com/en-us/TS2755
Understanding call and message blocking on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/HT201229
Regards,
-Norm G. -
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