As a new user of apple TV, I need some advice. When I rent a movie from Itunes for viewing later, it seems to download for a second time, with a message saying ready to view in 30 mins, it proceeds to load up all over again. What am I doing wrong
As a new user of Apple TV, I need some assistance.When I rent a movie on iTunes and download for viewing later, say a day or two later, It seems to load itself all over again with a msg saying ready to view in 25 mins ! So having waited the 25 mins movie starts and runs for maybe 1 hour and the pauses for maybe 5 mins while it seems to load again . any help appreciated
Welcome to the Apple Community.
If you use the Apple TV for something else or turn it off it will erase whatever is on it's drive. If you are going to download content for later viewing you might consider doing it on the computer, downloads don't disappear until they expire and you can watch them as many times as you want.
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That would be great if someome had thanswer to this question on downloaded movie rentals and why the downloads don't seem to come through even though they charge your credit card. Any advice would be appreciated.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?
I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?
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I cannot get rented itunes movies to play on my appletv. It keeps getting stuck on the "Authorizing.." screen. Movie loaded fine; however, would not start playing. I have an ethernet cable plugged in, so wireless connectivity strength is a non-issue. Any suggestions??
I have had this identical issue (on an Apple TV3) and was helped by Apple Support who guided me to go to the Settings Menu on the Apple TV and did a RESET. You will need to re connect to your WIFI and your iTunes account (passwords etc).
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Why is it that I rented a movie from iTunes on my computer but it is not showing in my Apple TV to view
Hello Amy,
You can but the method varies depending on the Apple TV that you have.
From the article How to rent a movie from the iTunes Store on your computer found here http://support.apple.com/kb/ht1390:
To rent movies from the iTunes Store on your computer
In iTunes on your computer, click iTunes Store.
In the iTunes Store, find a movie you want to rent.
Click Rent. Your rental should begin to download immediately.
Once the rental is downloaded, you can watch it on your computer or transfer the rental to a supported iPod, iPhone, iPad, or Apple TV (1st generation):
Connect the device and select it in iTunes.
Click the Movies button.
Select the movie, and then click Move.
After all movies have been moved, click Apply in the lower-right corner of iTunes.
You must be connected to the Internet to transfer a rented movie.
If you have Apple TV 2nd gen. or later you can use Airplay to play it on your tv through the Apple TV.
Here is the article to help get that setup and going.
Using AirPlay
http://support.apple.com/kb/ht4437
Cheers,
Sterling -
I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Why is it when I rent a movie from Apple it takes all night to load & when I try to play it starts to load again for a while before it plays ? Netflix loads & plays in seconds [ usually] in the same device!
Welcome to the Apple community.
One of the main reasons this occurs is because Netflix uses a feature called adaptive quality and iTunes uses a fixed quality. Netflix is able to reduce its quality to such an extent when it detects that you have a poor Internet connection that the data rate of the movie is as low as 0.5 Mb per second, on the other hand if you have chosen to view an HD movie from iTunes U have chosen a movie with a data rate as high as 5 Mb per second. -
I would like to rent a movie from iTunes on one of my apple tv's and would like to know if I can watch that movie rental on another apple tv on the same network. I used to rent movies on my Mac and was able to watch on different apple tv through home-sharing.
Hey hskcheng,
Movies rented on an Apple TV can not be transferred to a different device. See this article for reference -
iTunes 12 for Mac: Rent movies from the iTunes Store
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I rented a movie from iTunes. When I go to watch; it says download???
I rented a movie from iTunes for my iPad 3rd Gen. I went to the video app like usual. Selected to watch, and it said- I've already purchased it, but I have to go to downloads to download it. What the heck does that mean? Where do I go. It's taking me longer to figure this out; then would've been to watch the movie. Please help! I'd really appreciate it
Hello don_ristows_computer,
The following article provides steps that can help get your rental downloaded to your iPad.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
Cheers,
Allen -
i just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?
Apple Support, I have just purchased 3 movies 2 from my account and 1 from my wifes account and both systems are stating that it will take 2 days to download. I have a FIOS 150 megabit per second up and 150 megabit per second down busiuness class fiber service to my location. I have tested downloading 10Gbyte files from two other locations and both work fine. I additionally went out and have tested doing speed tests (http://www.speedtest.net/) from over 10 other locations all over the US and all are over 75 magabits per second download speeds with a few hitting 100 and 125 megabit per second speeds. What is wrong with your servers or your internet connection????
This is VERY FUSTRATING!!!
I have additionally tried to download them with my Apple TV and two different PCs all wired on Gigabit Ethernet with jumbo frames enabled. I have tried differnet DNS servers also. I can upload and download files to my office 50G in less than 1 hour. I have also download movies from 2 other movie sites without any problems. -
I have an iPad and have rent several movies from iTunes, I have just bought apple tv, why can't I watch my rented movies on the tv, my home share is activated ? Have I just wasted £99 ?
Hi,
Yes, start the movie on your iPad and tap on the AirPlay icon and chose AppleTV from the list.
You can't "transfert" your rental to your AppleTV but you can stream it using AirPlay. -
I just rented a movie from iTunes, can I connect my iPad to my tv to view movie?
I just rented movie from iTunes and downloaded to my iPad. Can I connect iPad to my tv to view movie?
strangely, my library doesn't have "Movie". it used to be pretty straight forward to watch rental movies. not sure whether it is due to the new version of iTunes that I have just downloaded.
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When I try to rent a movie on my Apple TV it states that the purchase could not be completed. My password is correct and location, user id, and other settings are correct. What is the problem?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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when trying to rent a movie on my new apple tv, a message comes up: "itunes unable to process purchases at this time. Try again later" Is this usual or is something going wrong?
Welcome to the Apple Community.
If you use the Apple TV for something else or turn it off it will erase whatever is on it's drive. If you are going to download content for later viewing you might consider doing it on the computer, downloads don't disappear until they expire and you can watch them as many times as you want.
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