AS does not open after update

Cannot get adobe story to open after update (indeed there was difficulty before as well; it got worse after update). This applies to both offline and online. Even after a restart. All I get is a big, blank, black page, with no projects on it, not even the sample project. Any suggestions would be greatly appreciated. Thanks.
christophermark

Thanks, Ali.
I'm working on MacBookPro Intel with Snow Leopard, 10.6.5 using Firefox as
the browser. I have Chrome and Safari, but haven't tried them.
I updated Flash. I find AIR installer and uninstaller in
Applications>Utilities, but I can't find the AIR app anywhere. (So how was I
able to go online with AS in first place?) When I try to unintall AIR (with
the idea of reinstalling) it says that Adobe Story will no longer work
(should I proceed anyway?)
I've cleared the cache in Firefox, restarted AS, but the clearance had no
effect. Still get a blank, black page.
Thanks for trying to figure this out. Any other suggestions?
Christopher Mark

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