As I click Face Time application for my recently purchased MacBook Pro, it tells that you have already a newer version...But I don't know how where is it and how to make it operational.. Anybody can help?

As I click Face Time application in my recently purchased MacBook Pro, it tells me that you have already a newer version of Face Time...But I don't know how and where I can access this newer version in my machine and make it operational.. Please help

It sounds like you might accidentally have changed the hidden flow setting:
http://www.youtube.com/watch?v=JkAeKmJVPPU
(and thanks again for this video, MTSTUNER)

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HT1338 My Macbook Pro 13" says that I have no more memory in my startup disk. I've tried clearing files and folders and deleting applications but it still says that I have low memory. How do I fix it?

My MacBook Pro 13" says that I have no more memory in my startup disk. I have tried deleting applications, files, folders, and it still says I have low memory. What is taking up all that space?

First -- do the target disk backup. Somehow get a backup.
You might try booting to Single user mode: http://support.apple.com/kb/ht1492 and removing the files in the command line. When you put files in the trash, the space is still used up until the trash is emptied.
using rm command removes it totally. Just be very careful because you remove the wrong file, and you have to relad the system

Recently purchased macbook pro 15 w/retina display. None of my cs3 apps will open. Get License quit working messge. How can I get it working?

I have followed all the steps. FIrst to delete a "Flex" file. Wasn't on the hard drive to delete. Then downloaded License Recovery app from Adobe and launched it. The dreaded message:
You can’t open the application “LicenseRecoveryLauncher” because PowerPC applications are no longer supported.
What to do? Headed out of the country and can't be Creative Clouding it.

Try to follow below steps
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Now click on finder and hold Command + Shift + G keys on your keypad.
This time type /Library and click on Go.
Make sure to remove ~ symbol.
Then open Application Support > Adobe folders.
Trash AAMUpdater, Adobe Application manager, OOBE folders.
Now Click on Finder and then hold Command + Shift + U keys on your keypad.
It will open utilities folder.
Trash Adobe Creative Cloud and Adobe Application Manager folders
Download and Run CC cleaner tool from below link
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
Accept the license agreement and click on Adobe Application Manager
Then click on clean up selected
Close the window
Download and install Creative Cloud App from below link
Free Creative Cloud | Download Adobe Creative Cloud free trial

My iphone 4's backlight turns off ocassionally.,some say update it and it will be ok..,anybody can help me?

my iphone 4's backlight turns off ocassionally.,some say update it and it will be ok..,anybody can help me?

yes the phone is already on..,autolock is set to 1 min..,what i mean is that whenever im using my iphone the backlight turns off and i got a black sceen but i can see the icons on my iphone if i put it on a bright light..,even if i press the wake up botton the backlight just lit at little and it turns off again,,,and after about 30 mins on sleep mode and press the wake up button it will function as a normal again,few minutes after backlights turns off again..thanks!

HT3669 I have a HP Laserjet M1120 but I don´t know how to scan. Can you help me?

I have a HP Laserjet M1120 but I don´t know how to scan. Can you help me?

Your Model apparently needs to use Apple's "Print & Scan" which is found in Applications>System Preferences>"Print & Scan". There you will follow the following instructions from the HP Support site to Scan, for instance:
Place the item that you want to scan on the scanner glass, or load it into the automatic document feeder (ADF) if your printer has one.
Click the Apple menu (# ), and then click System Preferences .
Click Print & Scan (# ).
Click your printer in the left pane.
Click Scan , and then click Open Scanner .
Click Show Details . The details of the scan display, including options to change scan settings.Figure 4: Example of the Show Details scanning screen#
Change any scan settings as necessary, and then click Scan .NOTE: Make sure to select either the Flatbed mode or the Document Feedermode, depending on your printer and how you plan to scan.
Hope this helps

TS1702 I've purchased a book in iBook but every time I go to download it, I get a message saying you have already purchased this book go to purchases to download, please help me as I am getting beyond frustrated!!!!!

I have purchased a book on iBooks, every time I try to download it I get a message saying you have already purchased this item go to purchases and click on download. This is what I am doing every single time but cannot get the book, please help!

Your UserAgent indicates that you used Firefox 3.6.17 to post here. <br />
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
What does it say about the version of Firefox you have in '''Help > About Firefox'''?
If it says Firefox 4.0 or 4.0.1, see if this helps you: <br />
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

I prepared a new project but during the submission to browser media, the system has shown the error (-49). Somebody can help me?

I prepared a new project but during the submission to browser media, the system has shown the error (-49). Somebody can help me?

In this particular case, you cannot start Tomcat because you have another web server or some other program already listening to the same port that Tomcat wants to use.
(If you don't know what a port is in this context, write back and we will go into more detail.)
I would guess that you may have Microsoft IIS running, particularly if you're on a corporate machine. You may have to look at the services running on your system and see if any of them are using the port - either check out start->control panel->administrative tools->services or do a "netstat -a" at the command prompt.
Alternatively you may configure Tomcat to use a different port. The instructions that came with Tomcat will tell you what you will need to do - it's usually just changing one line in the httpd.conf file or whatever the latest Tomcat uses now (I'm not certain anymore).

How can I locate my lost iPhone 4s? I have my serial number. But I don't know how. please help me.

How can I locate my lost iPhone 4s? I have my serial number. But I don't know how. please help me.

The serial number will not help you locate it.
IF you turned on the find my iPhone feature on the iPhone itself, then go to iCloud.com
If you did not, then you cannot locate it.

I have recently had to hand back my work computer having had my email account closed as well. I have opened a new account but having done this I cant open the books I have on my reader that were purchased through my old account, pls help.

I have recently had to hand back my work computer having had my email account closed as well. I have opened a new account but having done this I cant open the books I have on my reader that were purchased through my old account. How can I open my books on my e reader now? Please help.

Yes, I guess as the new account I had to open and then reassign my reader
to purchase more reading material as the new account id has I guess blocked
my reading of the previously purchased books already saved. Does this make
sense?

I have recently purchased MacBook Pro with Mac OSX 10.7.3 Lion and I would like to install Final Cut Pro 6 Studio2, and it came up with this error: 'you can't open application FinalCutProStudio.mpkg because PowerPc apps are no longer supported..pls advise

I have recently purchased MacBook Pro with Mac OSX 10.7.3 Lion and I would like to install Final Cut Pro 6 Studio2, and it came up with this error: 'you can't open application FinalCutProStudio.mpkg because PowerPc apps are no longer supported......Is there a way to run FCP6 on lion withoput this error? Any help would be appreciated.....

Hi Shane,
Just one more quesiton re: this topic, I am looking to get rosetta but do not have Leopard or Snow Leopard...
I read that it is not on Snow Leopard only on Leopard....so do I need to get only Leopard? Can u advise?
Alternatively I do have Mac OS X Tiger so is it on this and can I install it from here?
Please excuse my lack of knowledge here, just trying to get my FCP 6 up and running asap....
Best Rgds.

HT1657 I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the r

I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT204347 Thanks, the write-up was informative, But it do not answer for my question, that is where to look for serial # on my Macbook Pro Mid 2010 White Unibody Core 2 Duo 2.4 GHz 13.3"? Its not on bottom-case and the above article does not mention this m

Thanks, the write-up was informative, But it do not answer for my question, that is where to look for serial # on my Macbook Pro Mid 2010 White Unibody Core 2 Duo 2.4 GHz 13.3"? Its not on bottom-case and the above article does not mention this model?

Click on the Apple and then on about this Mac. In the new window, click on the "version 10.9.2" until you see the serial number displayed.

I purchased keynote for my new iPad do I need to purchase keynote for my iMac? When I try and purchase keynote for my iMac I am told that "you have already purchased keynote, do you want to purchase it again?" Answer NO. I try to open the keynote app

I purchased keynote for my new iPad do I need to purchase keynote for my iMac?
When I try and purchase keynote for my iMac I am told that "you have already
purchased keynote, do you want to purchase it again?" Answer NO. I try to open the
keynote app on my iMac and it asks "do want to buy iWork again?" answer NO. Then the keynote app
closes. What an I to do?

Call the apple store you got it from and ask them. Sometimes in the past they've extended the 'no questions asked return' but only Apple can tell you for sure.

My ipad 3 is frozen on the plug into itunes page. I have tried to follow advice I have found on these pages but I don't know how to connect the ipad to my mac (there is no usb port on an ipad). If anyone could help it would be appreciated.

My ipad 3 is frozen on the plug into itunes page - it won't turn off or on - just stuck. I have tried to follow advice I have found on these pages but I don't know how to connect the ipad to my mac (the advice is to connect ipad to mac and there is no usb port on an ipad). If anyone could help it would be appreciated. Going nuts.

I think you should probably also read the iPad User Guide. You didn't say what version of iOS your iPad is running, so here's the links to both the iOS 6 and iOS 7 (PDF) versions:
iPad User Guide for iOS 6
iPad User Guide for iOS 7

As I click Face Time application for my recently purchased MacBook Pro, it tells that you have already a newer version...But I don't know how where is it and how to make it operational.. Anybody can help?

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