As i upgraded my iphone 4 to ios5 i cant edit my phone list and the i message won't use my phone number, what shall i do
as i upgraded my iphone 4 to ios5 i cant edit my phone list and the i message won't use my phone number, what shall i do
Hi drgpeck,
This article is for a similar issue, and the troubleshooting steps would be recommended for your specific issue:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Cheers!
- Ari
Similar Messages
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Hi! I just upgraded my iphones to iOS5, and started iCloud... Now, on my iphones ( both of them!) my cousin's AppleID comes up when I want to update an app .... When I check the settings on the phones, it has MY appleID, but not for the apps? help?
Welcome to the Apple Community.
Which settings are you checking, you should be checking settings > store -
After upgrade my Iphone 4 to iso5, I can't add contact and I can't access the settings for mail,contacts and calender. The moment I select the setting for Mails, Contact and Calender it will jump back to home. Can someone advice what's wrong with it?Problr
Dear All
i have done the same activity ( buy a new iphone 4 -> upgrade to ios5 - > configure email) with success-
than when i start to move the contacts from old mobile to iphone (using the microsim) i receive the same crash
in disgnosis e use i saw 2 dump with this title 'latestCrash-Preferences.plist and LatestCrash.plist. in each file the date is the same and i read:
Exception Tyle: EXC_CRASH (SIGABRT)
Exception code: 0x00000000, 0x00000000
Chrashed Thread: 6
in thread 6: name: Dispatch queue:
com.apple.addressBookUI.ContactsSettingPlugin
and thaan a lot of data.
Have you any idea?
thank in advance
Fabio -
I want to change my icloud id on my iPhone, but it won't let me now that i have upgraded. I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is valid. I cannnot delete the account because "find my iphone" wants the password linked to this old account. But when i go into the find my iphone app it is using my corect Apple ID. How do i fix this?
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/). -
I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help.
Audiobooks are currently a one-time only download from the store. If you don't have it on your computer (audiobooks go into the Books part of your iTunes library) nor on a backup, then if it's still in the store you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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HI, I recently upgraded my operating system IOS 5.0.1 on an iphone 3gs. My question is, how do I get the text messaging preview to just pop up so that I can see the name only when the lock screen is on? The conventional ways of doing this, such as using turning off the SMS preview under the "passcode lock", well that option no longer exists, or if it does, I'm somehow missing it.
When I go to the "messages" setting under settings on my phone, I still don't see an option of turning it off.
If I can just get the name of the person sending the message, as I had it before, I'd be happy.
Help!That option still exists in Settings > Notifications > Messages > Show Prview (OFF) and View in Lock Screen (ON). Here's how to configure your Notifications and Notification Center for iOS 5: http://iphone-and-i.blogspot.com/2012/01/how-to-customize-notification-center-in .html
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i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/software for my device even though i have the latest itunes on my computer. i have tried reinstalling itunes but it still cannot find my phone and now i cannot use my phone as it is stuck on the sync to itunes screen
Have you downloaded and installed the latest version of iTunes from here:
http://www.apple.com/itunes/download/ -
after upgrading my iphone firmware i'm unable to activate via wifi and is not able to recognise my sim card
Try a reset: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
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My iphone 4 (ios5.1) is not supporting Facebook5.3 and i cannot update any apps what can i do..?
My iphone 4 (ios5.1) is not supporting Facebook5.3 and i cannot update any apps what can i do..?
Why do you think it does not? Is there an error message?
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Upgraded to ios6 this morning on iphone 4. Now my email will not work and the settings are correct
upgraded to ios6 this morning on iphone 4. Now my email will not work and the settings are correct
Try a couple of basic troubleshooting steps that can apply to any iPad issue.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit the mail app and restart. In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
None of these things may work, but without more specific information, they are a good place to start. -
I am trying to edit my music list and then sync it to my iPhone 5 so I don't run out of storage space. However, I see the check marks on the iTunes library but am unable to uncheck them? How do I manually edit what will be synced to my phone? (the check marks are not bolded, does this mean they are not in my library but only on my phone?)
You uncheck the music in your iTunes library on your computer and along with sync only checked songs and videos selected under the Summary selection for your iPhone sync preferences with iTunes, only checked songs in your iTunes library will be transferred to your iPhone or remain on your iPhone and the unchecked songs in your iTunes library that are currently on your iPhone will be removed when syncing.
Or make use of iTunes playlists and choose selected playlists, albums, artists under the Music selection for your iPhone sync preferences with iTunes and select the playlists below that you want transferred to your iPhone. -
hey iphone an iphone 3g and i only have about 13 apps and the yellow bar on itunes for my phone is way to big i deleted all my photos all my music every thing i ryed restoring ans all it still takes up space for sum reason ?? please someone help me
If Other (the yellow bar) is too big something is corrupted. The only solution (that I know of) is to restore from your most recent backup using iTunes (see http://support.apple.com/kb/ht1766).
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my iphone 6 wont turn on after i updated it and it doesn't work to restore it in itunes. what should i do?
Hello ole-gunnar,
Thanks for using Apple Support Communities.
If your iPhone is unresponsive after updating your iOS version, then I'd like you to please follow the troubleshooting below.
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
Restart your device.
If it still doesn't respond, or if it doesn't turn back on, reset your device.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Alex H. -
My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out
Hello there, TempestBelcher.
It seems you've covered all the bases, but feel free to review the iPhone Troubleshooting Assistant for connectivity here:
Apple - Support - iPhone - Calls Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/calls/#section_0
If you've followed all the instructions then there are a few good recommendations for what to do next in the last step.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
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Definitlely have it looked at. That could be a hardware deffect on the maker(apple) so there could be a definite replacement option.
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