As soon as I open Firefox it crashes immediately.

I have installed three different versions of Firefox and they all crash upon opening. I'm on a MacBook and the only thing I had installed on my toolbar was ChaCha Guide because I work for ChaCha.com.

Looks like a problem with plugin scanning.<br />
I'm not sure how to deal with this.<br />
Try to delete the file pluginreg.dat and let Firefox rebuild a new version.<br />
See:
* http://kb.mozillazine.org/Issues_related_to_plugins

Similar Messages

As soon as I open Firefox it crashes, even in safe mode. I've tried all the options to fix the problem but to no avail. My crash report number is: 1326236186. I hope this helps!

Firefox crashes as soon as I click on the icon. Even in safe mode. I've tried all options of resolving this problem but nothing is working. I really hate using Safari and Chrome. Please help!

Scan your computer in safe mode for bots, malware, trojan's and viruses. Remove any Found and reboot. If Problem still exists, go to control panel, add/remove programs remove firefox. and then download and reinstall firefox. Remember to always close as many running programs like messangers and widgetts when installing any program. This should fix your problem. only other option is to do a system restore to when you were not having any problems, this works 90% of time.

As soon as I open Firefox, wheel infinitely spins until I force quit. What do I do? ??

As soon as I open Firefox and my homepage (Google) loads, the spinning wheel starts and never stops. I can't reset Firefox because the wheel starts before I can click Help. This has never happened before. I haven't updated or installed anything new that might interfere. Now I can't use Firefox. Safari works fine but all my stuff is in Firefox. Should I uninstall Firefox and reinstall it? Will I lose my bookmarks, passwords, etc?

You can try to launch Firefox via a terminal window and add about:blank to the command line after the path to the Firefox application.
You can also try to create a user.js file in the Firefox profile folder to override the current home page.
user_pref("browser.startup.homepage", "about:blank");
In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.
*http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X
The prefs.js file and the user.js file are located in the Firefox profile folder, see Modifying preferences:
*http://kb.mozillazine.org/Editing_configuration
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Firefox 8 Crashes immediately after clicking the icon. (Won't load safemode either)

Firefox 8 crashes immediately after clicking the icon. It does not even show the windows for a second. It immediately goes to the crash reporter. I tried holding shift while opening firefox to load safemode, but the problem is still there.
Crash report:
AvailableVirtualMemory: 4075601920
BuildID: 20111104165243
CrashTime: 1325436524
InstallTime: 1320870265
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 336
StartupTime: 1325436519
SystemMemoryUsePercentage: 81
Throttleable: 1
TotalVirtualMemory: 4294836224
URL:
Vendor: Mozilla
Version: 8.0
This report also contains technical information about the state of the application when it crashed.

See also [[Latest Firefox issues]] and http://kb.mozillazine.org/Firefox_crashes#Crash_when_starting_Firefox
(For the record) "More system details" includes the crash Report ID:<br>
bp-22454cd4-00b4-489f-bb8a-509772120101
Crash Report: https://crash-stats.mozilla.com/report/index/bp-22454cd4-00b4-489f-bb8a-509772120101
Firefox 8.0 Crash Report [@ JSObject::getGlobal() ]

Safari outright refusing to open as it crashes immediately upon launch.

Safari outright refusing to open as it crashes immediately upon launch. Any remedies?

Safari Corruption See post by Linc Davis

As soon as I open Firefox there appears a page, in German, which I did not request. it is there permanently and I cannot get rid of it. Can someone help? Thank you.

when i go into firefox there is a page from a German Institute, in German, site which I never requested and I don't have any use for. The page is there everytime I open firefox and I cannot get rid of it. I have tried everything I know (which is not much) and it will not go away. It is stuck there and I see it everytime I open the browser

Hello Dave69X, try with ClamXav : http://www.clamxav.com/download.php
thank you

Firefox 19 crashes immediately upon startup. I don't even get to the homepage. Why?

I'm using the release version of Firefox 19. The last day or two it's been crashing immediately upon my clicking the start icon. Here are the last five crash reports:
Crash ID: bp-d513e4fe-a398-4fa8-b754-031ee2130228
Crash ID: bp-ae5b521b-1dbb-42d5-b10d-a78eb2130228
Crash ID: bp-c6f9caa9-f282-4331-86bf-b76722130228
Crash ID: bp-d7bd55e1-3779-4314-87f4-99ee82130228
Crash ID: bp-7de2dd0a-43c4-4a23-b0c8-e4d1b2130228

NVM. Turned out to be the hardware acceleration under the advanced tab. Unchecked that and everything is fine. Sorry to bother you folks.

When opening Firefox it closed immediately without even opening the windows and the same thing happen when re-install it

after click the firefox icon, its loading a while but nothing happen
When check from the task manager turns out that the Firefox.exe run awhile and then turn off itself
I tried to reinstall it, but same thing happen when i open the installation setup

If you hold down the shift key while clicking open Firefox, the Safe Mode will start, tell it to start with out Add-ons.
For more abut it click this link. [[Safe Mode]]

As soon as I open Firefox, it asks if I want to save my tabs for the next session and then quits (not a crash).

Mac OS X, Firefox v3.6. I've disabled all of my extensions and went as far as to uninstall and reinstall the application. Still having the same issue. The program automatically tries to close itself after opening.

Continue to have this issue. It seems almost as if there is a script waiting for Firefox to open which closes the application.
If I open in normal mode, Firefox just closes after 2 seconds after opening - no crash report. If I open in safe mode, I get the prompt to save tabs for next session before it closes.
Anyone else have this problem? Occurs across multiple user accounts on the same machine in Snow Leopard.
I've even tried installing Firefox 4 beta - same problem.

Everytime I try to open Firefox, it crashed without opening. I've followed all steps in the FAQ and under the Firefox help section and NOTHING WORKS.

For the past 3-4 hours, I have been trying to se Firefox to open. It refuses to open and crashes each time. I've sent Crash Reports each time.
This all started when I updated and downloaded the lasted version.
I've scanned my computer for viruses, I've restarted my computer, I've uninstalled and installed firefox multiple times.
NOTHING IS WORKING.
It's becoming very frustrating. I have many impostant bookmarks and files saved on firefox and I am unable to access them. This is no longer just a small problem. As I already stated for the past 3-4 hours I've been trying and get nothing but Crash Reports. THREE - FOUR HOURS OF TROUBLESHOOTING JUST TO ACCESS THE INTERNET!!!!

Hello Pohaku66, any luck if you [https://support.mozilla.org/kb/firefox-already-running-not-responding#w_remove-the-profile-lock-file remove the profile lock file] ?
thank you

Occasionally (but not always), opening Firefox freezes/crashes my entire system. Why is this? Win7 64bit

Every few uses of Firefox, I click the icon to open the program, and my system freezes. Ctrl+Alt+Delete does nothing, Ctrl+Shift+Esc does nothing. The mouse won't move, keyboard non-functioning. I have to do a hard reset of my system (hold power button until it shuts off, restart). No crash report is generated/shown/submitted, probably because my computer freezes before Firefox can even open.
This does not happen with any other program, only Firefox. Running Windows 7 64-bit.
I have to fill out this form on Internet Explorer, because now after restarting my computer firefox won't open at all, regardless of which icon i click.

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

When I try to open Firefox, Mozilla Crash Reporter comes up and says "Firefox had a problem and crashed." "We'll try to restore your tabs and windows when it restarts." I've tried restarting the computer several times. It was working fine yesterday.

Before it started with the crash report it was telling me that Firefox couldn't find the server at www.yahoo.com. That's my homepage. I'm writing this on my friends computer and will also be checking my e-mail on it. I don't have any way to get a Crash ID. Thank you very much in advance- Jason

Try Cor-el instruction by creating new profile
* https://support.mozilla.com/en-US/questions/874649#answer-245454

Can't open firefox. Crashes and report issued. current version 7. can u assist

AdapterDeviceID: 9712
AdapterVendorID: 1002
Add-ons: [email protected]:1.1.8,{972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1
AvailableVirtualMemory: 4109410304
BuildID: 20110928134238
CrashTime: 1320898783
EMCheckCompatibility: true
Email:
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1317404828
Notes: AdapterVendorID: 1002, AdapterDeviceID: 9712, AdapterDriverVersion: 8.634.0.0
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1095
StartupTime: 1320898782
SystemMemoryUsePercentage: 34
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL:
Vendor: Mozilla
Version: 7.0.1
Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
This report also contains technical information about the state of the application when it crashed.

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\)
*Download a fresh Firefox copy and save the file to the desktop.
* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Uninstall your current Firefox version.
*Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
*Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup

Bridge CS5 won't open at all, crashes immediately

Hi you guys,
I have been using Photoshop CS5 for a number of months now, without any problems. Yesterday, just suddenly, Bridge just bombed out. And I mean it crashes completely, not even a spinning ball or a 'stop responding', it just disappears from the screen. The first time the crash generated an Apple Crash Report, as well as an Adobe one. After that, when I click on the Bridge icon, it bounces, no dot appears on the dock under the icon and after a while the icon stops bouncing and another Apple Crash Report gets generated. It does not generate an Adobe crash report because, I suspect, the program does not go far enough.
I have tried the following:
Option clicked the B Icon - straight to Apple crash report.
Open B in PS, PS works perfectly and stays operational, but B generates an Apple crash report. I also tried mini B, the dock opens with message "waiting for Bridge", and nothing further happens.
Checked permissions in my Library for the following, all well:
Caches/Adobe/Bridge CS5
Application Support/Adobe/Bridge CS5
com.adobe.bridge4.plist file
Verified and repaired permissions in DU, just in case. No luck.
Created a new user account and tried to open B - straight to Apple crash report.
Deleted the PLIST file and the items in Cashes (as suggested in another tread) - straight to Apple crash report.
I have not yet tried a reinstall. I upgraded to CS5 from CS3 and I still have it sitting on my hard drive. In a previous thread I asked what to do with CS3 and the consensus was to leave well alone. Everything worked and I did not need the disk space. In fact, Bridge CS3 still opens without a problem. If a reinstall is necessary, how do I go about it then? Do I
deregister CS3 and CS5 and uninstall and reinstall the whole lot?
deregister and uninstall and reinstall CS5 only?
don't deregister and just reinstall the whole lot without uninstalling it first?
don't deregister and just reinstall CS5 only without uninstalling it first?
And if I have to uninstall, do I have to run one or all of the cleanup utilities of Adobe?
I have also not contacted Adobe help because I have an American copy of Photoshop and live in Europe. That disqualifies me from Adobe support.
Here is my system:
iMac 5 with 2.16GHz Intel Core 2 Duo
Mac OS X 10.6.6
Adobe CS5 12.0.2
Bridge CS5 4.0.4.2
Thanks in advance!
Jay
And for you guys who can read the gibberish, here is some of the crash report:
Process:         Adobe Bridge CS5 [698]
Path:            /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/MacOS/Adobe Bridge CS5
Identifier:      com.adobe.bridge4
Version:         4.0.4.2 (4.0.4.2)
Code Type:       X86 (Native)
Parent Process: launchd [132]
Date/Time:       2011-02-12 23:07:18.163 +0100
OS Version:      Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report:          2508 sec
Crashes Since Last Report:           1
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      CFAC5A0D-23FB
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x00000000035ef0a4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   AdobeCoolType                  0x035ef0a4 0x35ec000 + 12452
1   AdobeCoolType                  0x038c0c69 0x35ec000 + 2968681
2   dyld                           0x8fe0ed6d ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 235
3   dyld                           0x8fe0d31e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 246
4   dyld                           0x8fe0d2c2 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 154
5   dyld                           0x8fe0d2c2 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 154
6   dyld                           0x8fe0d3d1 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 61
7   dyld                           0x8fe024a9 dyld::initializeMainExecutable() + 134
8   dyld                           0x8fe07950 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 4189
9   dyld                           0x8fe018b1 dyldbootstrap::start(macho_header const*, int, char const**, long) + 779
10 dyld                           0x8fe01057 _dyld_start + 39
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0392e78c ebx: 0x038c0c45 ecx: 0x8fe44840 edx: 0x0000ff01
edi: 0x038c1080 esi: 0x00000000 ebp: 0xbfffd688 esp: 0xbfffd66c
ss: 0x0000001f efl: 0x00010202 eip: 0x035ef0a4   cs: 0x00000017
ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
cr2: 0x035ef0a4
Binary Images:
[VERY LONG LIST WITH LOTS MORE GIBBERISH]
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 4 GB, SMC 1.9f4
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500, 232,89 GB
Parallel ATA Device: MATSHITADVD-R
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0237, 0xfd100000
USB Device: Extreme III USB2.0 Reader/Writer, 0x0781 (SanDisk Corporation), 0xa1a2, 0xfd110000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x5d100000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x5d130000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000
FireWire Device: d2 quadra (button), LaCie, Up to 400 Mb/sec
FireWire Device: d2 Quadra (button), LaCie, Up to 400 Mb/sec
Message was edited by: JfromSA

Hi guys,
Thanks for your time and trouble. Much appreciated.
I haven't been back because my iMac went from bad to worse and in the end I've had a complete system crash. The 2007 iMac G5 I have, is notorius for screen problems. Mine went pop in 2009 after only 18 months of use and was replaced by Apple after a war of words and overwhelming evidence of similar problems for that model on the internet. During that episode the machine was shut down with the power button several times, by me, by the shop and also by the technicians who had to diagnose and repair the computer (I have often wondered why Apple does not have an equivalent of the 'Windows' button, because via that it's easy to shut down a PC blind: Windows button>U>Return . . . the OS shuts down. Not clever of a company who regards themselves as 'Quality' with a self proclaimed capital Q). I suspect my computer picked up some hardware damage with the constant hard shutdowns. I was actually waiting for the next problem, I never really trusted the machine completely. But, as time passed, I got relaxed about it and did not notice the small signs developing like Bridge (and to a lesser extent, Photoshop) actually slowing down more and more the last couple of weeks. Now, in retrospect I can say that, but it was really very subtle. I did, after the screen episode, got into a routine of backing up my system regularly.
After the Bridge problem began, I tried a re-install, a Time Machine restore and eventually started fiddling with Disk Utility, trying to fix the hard drive. To make a long story short, all I get now when I power up the machine is a white screen with a spinning disk under the Apple emblem. I do know that the internal hard drive had issues because that was reported by Disk Utility, I still do not know what the damage is because I still have to take the machine in for repairs.
In the meantime, I am working on another iMac. I have installed all my software from scratch and I'm now trying to restore my old system - my PS actions, ACR actions, all my mails and other documents and my music. The problem I now have is that I had my user account encrypted with File Vault, while backing up with Time Machine. To everyone doing that, please don't - turn File Vault off and then back up. All my carefully backed-up files are now encrypted and can only be accessed with my broken computer! I can NOT restore my system to another computer! With older versions of Mac OS X (and, probably Time Machine), it's possible to use Finder to navigate to the encrypted back-up folder, double-click it and access your data with your master password and restore it by simply dragging and dropping the files on the new computer (but under no circumstances delete or change the back-up files in any way! And applications would, most probably not drag and drop without a problem, but there I stand to be corrected). With OS X 10.6 it is not possible any more to access data via Finder in that way. I know, because I can access my data up to end 2009, the rest is there but not accessible. I have searched everywhere on the internet and as yet, have not found a solution.
The other problem with Apple, I found out, is that in normal operations, it works so well and all is so easy that I don't really read any instructions. There is no need. Everything just happens, it's actually too intuitive. Not once, while setting up File Vault or Time Machine, was I warned that it might be a problem. Now, when I poke around on the internet, there are many posts that warn against that but I did not search for them because I had no clue! I just hope, after the faulty parts on my G5 is replaced, I can get into my back-ups. I shall keep searching and trying to find a solution. If I get one, I shall post here again for those of you with similar problems. I know this is no longer a Bridge or Adobe problem, I just thought I must report back, maybe the knowledge will help someone else.
Cheers,
Jay

FME Does Not Open and/or Crashes Immediately

I've just discovered that today, all of a sudden, my FME is not working. When I try to open the software, the VH Multi Camera Studio Window comes up and then the software flashes on screen extremely quickly and then disappears (it crashes). I've been using this for a couple of weeks with no problems until today. Nothing has changed that I know of on my computer's setup. It's Windows XP and then I use Internet Explorer to broadcast (which uses FME, which does not work right now and so it crashes the browser).
First, I thought I would just Remove the FME program in Add/Remove Programs, which is a bummer because I'll have to tweak all my settings all over again once I reinstall. I did that, reinstalled and am still having the same problem with the freshly installed software.
Why?
How do I fix it?

Never mind. It turns out that my data source, which is VHScreenCapture, had its settings mysteriously vanish so the pixels to capture were not available to FME. It would have been nice if a better error message came up instead of the software just crashing, but at least I eventually got it working again.

As soon as I open Firefox it crashes immediately.

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