Asa 5520 "loosing" code after code has been put in and operating
Sorry to ask this if it has all ready been covered. We have an asa 5520 running 8.3.2(1) code. Three times now I have entered code and rules in our asa and had things working, only to have the code "dissapear" and thus things stop working. We upgraded to 8.3.2(1) back in January of 2011, and have not had this problem until the last month. I was wondering if there is a bug with 8.3.2(1) code that has decided to show itself for whatever reason now. We have also had some other things relating to the VPN that were "working" and at some point just stopped working. We do have a second asa 5520 that is the failover/standby. We also have two 6509 with firewall services modules, one primary and the other standby. Just wondering how to troubleshoot something like this. I have putty logs of me putting the code in and doing a write mem saving the changes, yet on three occations those things stopped working, and I had to put the code in again.
**update** as I was typing this, we realised there was a problem with the two ASA's. For some reason, failover had stopped working, and both ASA's were trying to be the primary and causing issues. After several reboots, we wound up turning failover back on on the second ASA, and things seem to be normal now. No idea what would have caused the failover to break. Not sure how long this had been going on, it may have had to do with my code seeming to dissapear?
Here is the output of the show ver. I removed the serial number.
ACH-2nd-EXT-ASA01#sh ver
Cisco Adaptive Security Appliance Software Version 8.3(2)1
Device Manager Version 6.4(7)
Compiled on Wed 04-Aug-10 21:41 by builders
System image file is "disk0:/asa832-1-k8.bin"
Config file at boot was "startup-config"
ACH-2nd-EXT-ASA01 up 4 days 22 hours
failover cluster up 4 days 22 hours
Hardware: ASA5520, 2048 MB RAM, CPU Pentium 4 Celeron 2000 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash M50FW080 @ 0xfff00000, 1024KB
Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)
Boot microcode : CN1000-MC-BOOT-2.00
SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03
IPSec microcode : CNlite-MC-IPSECm-MAIN-2.06
0: Ext: GigabitEthernet0/0 : address is 001d.a298.c41c, irq 9
1: Ext: GigabitEthernet0/1 : address is 001d.a298.c41d, irq 9
2: Ext: GigabitEthernet0/2 : address is 001d.a298.c41e, irq 9
3: Ext: GigabitEthernet0/3 : address is 001d.a298.c41f, irq 9
4: Ext: Management0/0 : address is 001d.a298.c420, irq 11
5: Int: Internal-Data0/0 : address is 0000.0001.0002, irq 11
6: Int: Internal-Control0/0 : address is 0000.0001.0001, irq 5
Licensed features for this platform:
Maximum Physical Interfaces : Unlimited perpetual
Maximum VLANs : 150 perpetual
Inside Hosts : Unlimited perpetual
Failover : Active/Active perpetual
VPN-DES : Enabled perpetual
VPN-3DES-AES : Enabled perpetual
Security Contexts : 2 perpetual
GTP/GPRS : Disabled perpetual
SSL VPN Peers : 10 perpetual
Total VPN Peers : 750 perpetual
Shared License : Disabled perpetual
AnyConnect for Mobile : Enabled perpetual
AnyConnect for Cisco VPN Phone : Disabled perpetual
AnyConnect Essentials : Enabled perpetual
Advanced Endpoint Assessment : Disabled perpetual
UC Phone Proxy Sessions : 2 perpetual
Total UC Proxy Sessions : 2 perpetual
Botnet Traffic Filter : Disabled perpetual
Intercompany Media Engine : Disabled perpetual
This platform has an ASA 5520 VPN Plus license.
Failover cluster licensed features for this platform:
Maximum Physical Interfaces : Unlimited perpetual
Maximum VLANs : 150 perpetual
Inside Hosts : Unlimited perpetual
Failover : Active/Active perpetual
VPN-DES : Enabled perpetual
VPN-3DES-AES : Enabled perpetual
Security Contexts : 4 perpetual
GTP/GPRS : Disabled perpetual
SSL VPN Peers : 20 perpetual
Total VPN Peers : 750 perpetual
Shared License : Disabled perpetual
AnyConnect for Mobile : Enabled perpetual
AnyConnect for Cisco VPN Phone : Disabled perpetual
AnyConnect Essentials : Enabled perpetual
Advanced Endpoint Assessment : Disabled perpetual
UC Phone Proxy Sessions : 4 perpetual
Total UC Proxy Sessions : 4 perpetual
Botnet Traffic Filter : Disabled perpetual
Intercompany Media Engine : Disabled perpetual
This platform has an ASA 5520 VPN Plus license.
Serial Number: xxxxxxxxxxx
Running Permanent Activation Key: 0xf730cf7a 0x0449cabf 0xc922e5d4 0xc7bc5cb0 0x851ed6bb
Configuration register is 0x1
Configuration has not been modified since last system restart.
ACH-2nd-EXT-ASA01#
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