ASA-SSC-AIP-5 Analysis Engine Not Responding

Every couple of days I have been noticing that the IPS is in bypass mode and the Analysis Engine Status is often shown as not responding or is still loading something, and naturally, the CPU is pegged at 100%... so I have been reloading the IPS when this happens.
2 Questions:
Any general pointers of what often causes this, or things that I should look for when this is happening? I know I did not give enough details for specific answers, but I am just looking for general ideas to start with.
More importantly, what syslog messages might show up in the logs when the IPS goes into Bypass mode? I'd like to setup a notification for these syslog messages so that I can troubleshoot immediately and determine the cause.
IPS Version 6.2(2)E4
Signature Version 559.0
Cisco Adaptive Security Appliance Software Version 8.3(2)13
Thanks.

I would suggest that you upgrade the AIP-5 software to the latest version: 6.2.3(E4).
Here is the release notes where a number of memory related bugs have been resolved:
http://www.cisco.com/web/software/282549758/38029/IPS-6_2-3-E4_readme.txt
You might also want to check if the AIP-5 module is overloaded with traffic, which can cause that issue.

Similar Messages

Analysis Engine Not running for IPS in AIPSSM Module

Hi all,
The Analysis Engine is not running for IPS module in AIPSSM Module. Please let me know how can i resolve this issue and get the analysis engine of IPS to running status.
Regards
Kiran

Hi Kiran,
Ideally, what you can do is to remove the configuration on the ASA that sends traffic to IPS.
The crash in sensorapp or analysis engine might be traffic, configuration related.
We can try to reboot the IPS with no load on it by stopping sending traffic to it.
You can remove the IPS policy from the ASA configuration.
http://tools.cisco.com/squish/2f7A3
What this will do is stop ASA from sending any traffic to IPS.
Now do the hw-module module 1 reset command.
See if the IPS module comes back up.
If that also fails, then you can re-image the module.
This will however erase the configuration on the module.
The re-image procedure for SSM module:
http://tools.cisco.com/squish/ee66a
Hope this helps.
Sid

Snmpwalk crashes ASA-SSC-AIP-5!?!?

Setting up some snmp monitoring and as I am poking around to figure out what exactly I'd like to get, I run the following commands from my Debian based monitoring host:
snmpwalk -v 2c -c Community_String AIP_IPADDRESS
snmpwalk -v 1 -c Community_String AIP_IPADDRESS
While running either of these commands it begins to spit out OID information and then each time it ends with these two lines:
IF-MIB::ifSpecific.5 = OID: SNMPv2-SMI::zeroDotZero
Timeout: No Response from AIP_IPADDRESS
And at that moment, the magic happens; the module no longer responds, pings time-out, and the ASA5505 needs to be physically power cycled for everything to come back up normally.
ASA syslog reports:
May 9 10:34:15 ASA_IP May 09 2011 10:34:15 HOSTNAME : %ASA-1-505005: Module in slot 1 is initializing control communication. Please wait...
May 9 10:34:25 ASA_IP May 09 2011 10:34:25 HOSTNAME : %ASA-1-323001: Module in slot 1 experienced a control channel communication failure.
May 9 10:34:28 ASA_IP May 09 2011 10:34:28 HOSTNAME : %ASA-1-505005: Module in slot 1 is initializing control communication. Please wait...
May 9 10:34:38 ASA_IP May 09 2011 10:34:38 HOSTNAME : %ASA-1-323001: Module in slot 1 experienced a control channel communication failure.
(as you can see, these pairs are 10 seconds apart until the ASA is rebooted)
Is this expected behavior or otherwise already documented?
Let me add that this is not happening for the ASA or any other snmp devices.
As one could imagine -- this is driving me nuts.

Is this what you are looking for? I hadn't power cycled the ASA since yesterday, so if that is going to make a difference I can re-post this or open a TAC case.
Thanks.
exec: ls -l /usr/cids/idsRoot/core/mainApp/core.txt
-rw-rw-rw-    1 cids     cids         2408 May 9 11:16 /usr/cids/idsRoot/core/mainApp/core.txt
exec: cat /usr/cids/idsRoot/core/mainApp/core.txt
Application thread 462 received trap: 11
eax   0xffffffff -1
ebx   0x408be86c 1082910828
edx   0x00000000 0
ecx   0x00000001 1
edi   0x41600010 1096810512
esi   0x00000080 128
eip   0x4080f646 1082193478
ebp   0x43db1cb4 1138433204
esp   0x43db1c8c 1138433164
cs    0x00000023 35
es    0x0000002b 43
ds    0xc010002b -1072693205
gs    0x000000d7 215
fs    0x00000000 0
ss    0x0000002b 43
efl       0x00010202 66050
uesp      0x43db1c8c 1138433164
trapno    0x0000000e 14
err       0x00000004 4
0x0x4080f646   +/lib/libc.so.6(calloc+0xd6) [0x4080f646];
0x0x407c38f0   +/lib/libc.so.6 [0x407c38f0];
0x0x4044e57d   +/lib/libnetsnmpmibs.so.9(Interface_Scan_Init+0x4ad) [0x4044e57d];
0x0x4044f161   +/lib/libnetsnmpmibs.so.9(Interface_Index_By_Name+0x1d) [0x4044f161];
0x0x4044d90f   +/lib/libnetsnmpmibs.so.9 [0x4044d90f];
0x0x4044d1f5   +/lib/libnetsnmpmibs.so.9(var_atEntry+0x83) [0x4044d1f5];
0x0x4041de42   +/lib/libnetsnmphelpers.so.9(netsnmp_old_api_helper+0x1e2) [0x4041de42];
0x0x40439bfa   +/lib/libnetsnmpagent.so.9(netsnmp_call_handler+0xb5) [0x40439bfa];
0x0x40439dad   +/lib/libnetsnmpagent.so.9(netsnmp_call_handlers+0x160) [0x40439dad];
0x0x40431922   +/lib/libnetsnmpagent.so.9(handle_var_requests+0xc7) [0x40431922];
0x0x40431fb5   +/lib/libnetsnmpagent.so.9(handle_getnext_loop+0x64) [0x40431fb5];
0x0x404324dd   +/lib/libnetsnmpagent.so.9(handle_pdu+0x268) [0x404324dd];
0x0x40432231   +/lib/libnetsnmpagent.so.9(netsnmp_handle_request+0x8b) [0x40432231];
0x0x40430a23   +/lib/libnetsnmpagent.so.9(handle_snmp_packet+0x1d2) [0x40430a23];
0x0x4049b41d   +/lib/libnetsnmp.so.9 [0x4049b41d];
0x0x4049bdc1   +/lib/libnetsnmp.so.9(_sess_read+0x882) [0x4049bdc1];
0x0x4049be10   +/lib/libnetsnmp.so.9(snmp_sess_read+0x24) [0x4049be10];
0x0x4049b52f   +/lib/libnetsnmp.so.9(snmp_read+0x35) [0x4049b52f];
0x0x4042ea84   +/lib/libnetsnmpagent.so.9(agent_check_and_process+0x12a) [0x4042ea84];
0x0x831ea7c   +/usr/cids/idsRoot/bin/mainApp(_ZN3Cid12Notification9SnmpAgent9agentTaskEPNS_2Mt12ThreadedTaskEPv+0x40) [0x831ea7c];
0x0x4008e7db   +/usr/cids/idsRoot/lib/libcidcore.002.041.so(_ZN3Cid2Mt12ThreadedTask11threadStartEPv+0x901) [0x4008e7db];
0x0x40024004   +/lib/libpthread.so.0 [0x40024004];
0x0x4087287a   +/lib/libc.so.6(clone+0x3a) [0x4087287a];
exec: ps -ew f
PID TTY      STAT   TIME COMMAND
    1 ?        S      0:28 init
    2 ?        S      0:00 [keventd]
    3 ?        SN     0:00 [ksoftirqd_CPU0]
    4 ?        S      0:00 [kswapd]
    5 ?        S      0:00 [bdflush]
    6 ?        S      0:00 [kupdated]
   50 ?        S      0:00 [kjournald]
   75 ?        S      0:00 [kjournald]
107 ?        Ss     0:00 /sbin/syslogd -m 0
110 ?        Ss     0:00 /sbin/klogd
122 ?        Ss     0:00 /usr/sbin/inetd
126 ?        Ss     0:00 /sbin/sshd
14738 ?        Ss     0:02 \_ sshd: cisco@pts/0
14757 pts/0    Ss+    0:01      \_ -cidcli
14759 pts/0    S+     0:00          \_ -cidcli
14760 pts/0    SN+    0:05              \_ -cidcli
14768 pts/0    SN+    0:00              \_ -cidcli
15706 pts/0    SN+    0:00              \_ -cidcli
317 ?        S<     0:00 /usr/cids/idsRoot/bin/SSM_control_proc
341 ?        Ss     0:02 /usr/cids/idsRoot/bin/mainApp -d -c 0
344 ?        S      0:02 \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
345 ?        SN     0:18      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
461 ?        SN     0:01      |   \_ /usr/cids/idsRoot/bin/sensorApp -z 345
485 ?        SN     0:00      |       \_ /usr/cids/idsRoot/bin/sensorApp -z 345
486 ?        SN     4:05      |           \_ /usr/cids/idsRoot/bin/sensorApp -z 345
504 ?        SN     0:00      |           \_ /usr/cids/idsRoot/bin/sensorApp -z 345
926 ?        S<    45:57      |           \_ /usr/cids/idsRoot/bin/sensorApp -z 345
346 ?        S      1:09      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
412 ?        SN    15:07      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
15707 ?        SN     0:00      |   \_ /bin/bash /usr/cids/idsRoot/bin/cidDump -text -wxml -nostatus -stdout
15768 ?        RN     0:00      |       \_ ps -ew f
413 ?        S      0:00      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
419 ?        S      0:10      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
433 ?        SN     0:02      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
434 ?        SN     0:00      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
435 ?        SN     0:00      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
436 ?        SN     0:00      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
437 ?        SN     0:00      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
438 ?        SN     0:06      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
439 ?        SN     0:06      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
440 ?        SN     0:06      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
441 ?        SN     0:06      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
442 ?        SN     0:06      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
443 ?        SN     0:07      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
444 ?        SN     0:06      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
445 ?        SN     0:06      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
446 ?        SN     0:08      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
447 ?        SN     0:07      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
448 ?        SN     0:01      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
451 ?        SN     3:35      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
452 ?        SN     0:00      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
462 ?        SN     0:01      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
463 ?        RN     0:11      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
15753 ?        SN     0:00      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
15754 ?        SN     0:00      \_ /usr/cids/idsRoot/bin/mainApp -d -c 0
383 tty1     Ss+    0:00 /sbin/getty 38400 tty1
384 tty2     Ss+    0:00 /sbin/getty 38400 tty2
385 ttyS0    Ss+    0:00 /sbin/getty -L ttyS0 9600 vt100
425 ?        SNLs   1:34 ntpd

ASA5505 un-responsive after installing ASA-SSC-AIP-5 IPS module

Hello,
Can anyone help?
I have a pair of ASA 5505 firewalls in a failover configuration. Everything works correctly until I install the IPS module into the secondary firewall. When install I can no longer ping the firewall from the inside network. We do not have an external network set up at present.
I have connected to the secondary firewall via the console. Issues the command "session 1" and can then get to the IPS. I have set the IPS hostname and given it an address on the interal network. I have set the ACL on the IPS to permit the inside range.
The results are that we are unable to reach the ASA or the IPS on the internal range. The primary firewall is no longer able to ping the inside address of the secondary firewall. As soon as I remove the IPS modue all returns to normal. Im not sure what would be causing this. If anyone can tell me where they think I went wrong that would be great.
Thanks

This sounds like a IP issue some where on the ASA, or IPS module. Did you run a capture on the ASA, and the IPS module to see if the respones are arriveing? On the issue, you can use the "capture interface " on the ASA, and the "packet display expression host ". This will help you determin if there is a ARP, or some other IP related issue on the network.
I hope this helps,
Rafael

Analysis Engine Not running

When i do "sh ver" over an IDS 4250XL 5.1(1)S243.0 it appears:
AnalysisEngine 2006_Feb_08_13.09 (Release) 2006-02-08T13:52:38-0600 NotRunning
What does it imply? How can i start it?
Thanks,

If the ananlysis engine is not running, your sensor is not analyzing dumped traffic (and is therefore useless).... To get it started, follow the steps below.
1. Create a service account user in CLI or IDM
2. Login using service account in CLI
3. Switch to root user by typing su and service account pwd
4. Type the following command at bash-2.05b# prompt: /etc/init.d/cids restart
5. To check if the sensor is "up" again, type su cisco. Then do a show version.
6. If you still experience issues, exit back to the service account and type reboot.
If the helps, please rate me..
Cheers,
Jay Walker

OBIEE 11.1.1.6 - Bug # 13111799: Graphing Engine not responding.

Hi,
According to 'List of Bugs Fixed in 11.1.1.6' by Oracle, Bug # 13111799 is fixed.
And as per the 'Oracle Support Document' this bug is fixed in product version 11.1.1.7.0
Now, since am getting the same error message even after upgrading to OBIEE 11.1.1.6
Which one of these documents to be believed?
Regards,
Jitendra

I'm also having the same issue.
After I restarted OBIEE services, evertyhing is fine. I think that is problem with presentation service which can't generate graphics objects.
I will analyze this problem now and reply to this thread if I will have some new informations.
Drazen Kovacevic
Laserline d.o.o.

Cisco ips 4206 Analysis Engine not running

Cisco IPS 4206
AnalysisEngine BE-BEAU_E4_2010_MAR_25_02_09_7_0_2 (Ipsbuild) 2010-03-25T02:11:05-0500 NotRunning
Sensor health is showing critical .
Application showing failed .
Can any body help me on this,.

We have had this issue in the past with our sensors and the only way that we were able to clear it was with a reboot of the sensor. If you decide to reboot then you should probably do a "show tech" before the reboot and open a case with support to see what the root cause of the issue was.

4215 IPS 5.x analysis engine woes

I've got about 20 4215's that i'm upgrading from 4.1 to 5.x
Like everyone else I've had nothing but problems with the 5.1x (analysis engine just stops running)
I've tried upgrading using a brand new image, using both the 5.0(1) and 5.0(2) images. However, with both of those I get the following errors:
Modify virtual sensor "vs0" configuration?[no]: yes
Warning: The AnalysisEngine is initializing, virtual-sensor "vs0" can not be configured.
and..
sensor# conf t
sensor(config)# serv analysis-engine
sensor(config-ana)# virtual-sensor vs0
sensor(config-ana-vir)# physical-interface fast
fastEthernet0/0 fastEthernet1/0 fastEthernet1/2
fastEthernet0/1 fastEthernet1/1 fastEthernet1/3
sensor(config-ana-vir)# physical-interface fastEthernet1/3
sensor(config-ana-vir)# ex
sensor(config-ana)# ex
Apply Changes:?[yes]:
Error: editConfigDeltaAnalysisEngine : Analysis Engine is busy
What's the deal with this? It sometimes takes several resets just to work. Sometimes I have to wait 10 minutes. Sometimes it just doesn't work at all. I can't even upgrade to 5.0(6) or anything because, you guessed it, my analysis engine is busy.
Does it normally take that long for it to allow me to make changes? Anybody have any ideas?

After a re-image there will always be a period of time when the Analysis Engine is busy.
The Analysis Engine can take up to about 30 minutes on a low end sensor like the IDS-4215 to completely initialize itself.
It takes all of the regular expression signatures and will compile the regular expressions together into what you can consider one giant regular expression. It was what we call a regular expression cache file.
The creation of the regular expression cache file was speeded up as part of a bug fix in the 5.0(6) Service Pack.
So what to do:
After you do a re-image of the sensor just let it sit for 20 to 30 minutes. Then execute "iplog-status". If it tells you analaysisEngine is busy then keep waiting. It is tells you No Ip Logs are available then it is ready to go. (Any other command that queries the AnalysisEngine would work as well) This way you can also check the Analysis Engine status before going through and typing up all of the config changes.
Resetting the sensor while the Analsysis Engine is busy just prolongs the initialization, the Analysis Engine will have to redo some of the intialization.
My recommendation for versions right now is to load 5.0(1) or 5.0(2) base image. Wait for 20 to 30 minutes till Analysis Engine is responding, then load the 5.0(6) Service Pack. When you load the 5.0(6) Service Pack there will once again be a big jump in signatures so there will be another initialization period.
Once that initialization is done, then load the latest Signature Update.
As for version 5.1(1) there are some known issues that cause Analysis Engine to stop Running. Don't confuse these bugs with the standard initialization time for Analysis Engine. Analysis Engine veing busy is normal and expected after a re-image or upgrade, an Analysis Engine "Not Running" is a bug.
If you are seeing "Not Running" for Analysis Engine when executing "show version" then please contact the TAC. There is a engineering patch for some of these issues, but it does requiring running special engineering builds that are in the process of going through testing.
Cisco is working on these issues and will be releasing an official update as soon as the fixes have been fully tested at Cisco.
Until those 5.1(1) issues are addressed, your options would be to contact the TAC and possibly obtain the special engineering build, or downgrade to the 5.0(6) version as mentioned above.

Analysis Engine is Not Running

Hi Guys!
I´m looking for your help about an issue with an Cisco IPS (B-BEAU) that is showing the Analysis Engine=NotRunning
These are the SO and Version of my IPS:
Version: 7.0(6)E4
OS Version: 2.4.30-IDS-smp-bigphys
If I execute the show events command I get the following lines:
ct-sensorApp.650 not responding
evStatus: eventId=1326914865100530240 vendor=Cisco
originator:
    hostId: XXXXXXXX
    appName: modprobe
    appInstanceId:
time: 2013/07/13 02:11:05 2013/07/12 20:11:05 CST
syslogMessage:
    description: Note: /etc/modules.conf is more recent than /lib/modules/2.4.30-IDS-smp-bigphys/modules.dep
The following lines show the result for the show status command:
XXXXXX# show health
Overall Health Status                                   Red
Health Status for Failed Applications                   Red
Health Status for Signature Updates                     Not Enabled
Health Status for License Key Expiration                Red
Health Status for Running in Bypass Mode                Red
Health Status for Interfaces Being Down                 Red
Health Status for the Inspection Load                   Green
Health Status for the Time Since Last Event Retrieval   Not Enabled
Health Status for the Number of Missed Packets          Green
Health Status for the Memory Usage                      Not Enabled
Health Status for Global Correlation                    Not Enabled
Health Status for Network Participation                 Not Enabled
Security Status for Virtual Sensor vs0   Green
Security Status for Virtual Sensor vs1   Green
Do you have any idea what's wrong here?
I'll appreciate any help about it,
Thanks folks!!!

Hi Manuel,
Pre-7.0.8 versions have issues with the latest signature updates, so most likely you will face this issue after every signature upgrade. So I suggest you to upgrade at least to 7.0.8 or 7.1.7.
HTH
Luis Silva
"If you need PDI (Planning, Design, Implement) assistance feel free to reach"
http://www.cisco.com/web/partners/tools/pdihd.html

Analysis Enginer showing not running

Analysis Engine is not running and giving Error:
Error: getAnalysisEngineStatistics : ct-sensorApp.598 not responding, please check system processes - The connect to the specified Io::ClientPipe failed

I fixed this issue once using the following procedure:
https://supportforums.cisco.com/docs/DOC-3589
If the above procedure or reload does not fix the issue as suggested on the following link:
https://supportforums.cisco.com/docs/DOC-5121/diff;jsessionid=82FA4EB3696EC0C97B6394F996EEAA5E.node0?secondVersionNumber=2
You have to contact TAC, as mentioned below:
http://www.cisco.com/en/US/docs/security/ips/6.0/installation/guide/hwTS.html#wp1122031
Regards
Farrukh
Message was edited by: Farrukh Haroon

Graphing engine is not responding. in OBIEE 11.1.1.6

Hi,
I did install OBIEE 11.1.1.6 and publised my earlier 'RPD & Catalog' (of version 11.1.1.5).
On dashboard, some of the graphs are not visible and having the following error message:
Graphing engine is not responding.
A fatal error occurred while processing the request. The server responded with: oracle.bi.nanserver.fwk.exception.BISvsException: java.lang.NullPointerException.
When I look into log file; I see following log:
[2012-04-18T16:42:57.000+05:30] [OBIPS] [WARNING:16] [] [saw.views.dashboard] [ecid: e954e2debf424ae0:-5b4b1342:136bffa36fe:-8000-000000000000b6ad,0:1] [tid: 4264] 11g xml data incompatibility: object queryitem1 at /shared/Uptime Clock Monthly requires upgrade. Admin needs to rerun upgrade, or remove the object, or fix the object's xml manually. If problem persists, please contact technical support.[[
File:catalogimpl.cpp
Line:1268
Location:
     saw.views.dashboard
     saw.subsystem.portal.pagesImpl
     saw.subsystem.portal
     saw.httpserver.processrequest
     saw.rpc.server.responder
     saw.rpc.server
     saw.rpc.server.handleConnection
     saw.rpc.server.dispatch
     saw.threadpool.socketrpcserver
     saw.threads
SessionID: e5dsikvgu3tss173vt6v7arlnb2btfmhqs9th02
Any solution for this?
Regards,
Jitendra

Dhar,
Thanks for the direction, as I ran 'Scan & Update Catalog Objects' from Administration tab, it update lot of objects but the error "Graphing engine is not responding" still appears on Dashboards.
Also, when I checked log file, it seems to be giving following error: ([tid: 3996] RPCServer returned a error: Error while executing DVTChartRpcCall.processMessage)
ThreadID: 1836
[2012-04-19T15:26:00.000+05:30] [OBIPS] [ERROR:16] [] [saw.rpc.mis.read] [ecid: e954e2debf424ae0:-5b4b1342:136bffa36fe:-8000-0000000000011b26,0:1:7] [tid: 3996] RPCServer returned a error: Error while executing DVTChartRpcCall.processMessage
oracle.bi.nanserver.fwk.exception.BISvsException: oracle.bi.nanserver.fwk.exception.BISvsException: java.lang.NullPointerException
     at com.siebel.analytics.web.javahostrpccalls.dvt.DVTChartRpcCall.processMessageInternal(DVTChartRpcCall.java:180)
     at com.siebel.analytics.javahost.AbstractRpcCall.processMessage(AbstractRpcCall.java:251)
     at com.siebel.analytics.javahost.MessageProcessorImpl.processMessage(MessageProcessorImpl.java:193)
     at com.siebel.analytics.javahost.Listener$Job.run(Listener.java:223)
     at com.siebel.analytics.javahost.standalone.SAJobManagerImpl.threadMain(SAJobManagerImpl.java:207)
     at com.siebel.analytics.javahost.standalone.SAJobManagerImpl$1.run(SAJobManagerImpl.java:155)
     at java.lang.Thread.run(Thread.java:662)
Caused by: oracle.bi.nanserver.fwk.exception.BISvsException: java.lang.NullPointerException
     at oracle.bi.nanserver.fwk.exception.BISvsException.logNewException(BISvsException.java:342)
     at oracle.bi.nanserver.fwk.exception.BISvsException.throwException(BISvsException.java:231)
     at oracle.bi.nanserver.fwk.exception.BISvsException.throwException(BISvsException.java:218)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.ChartViewGenSvsImpl.generateView(ChartViewGenSvsImpl.java:69)
     at sun.reflect.GeneratedMethodAccessor2.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at oracle.bi.nanserver.fwk.service.BISvsProxy.invoke(BISvsProxy.java:47)
     at $Proxy5.generateView(Unknown Source)
     at com.siebel.analytics.web.javahostrpccalls.dvt.DVTChartRpcCall.processMessageInternal(DVTChartRpcCall.java:150)
     ... 6 more
Caused by: java.lang.NullPointerException
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.formatter.positional.BaseChartPositionalFormatter.apply(BaseChartPositionalFormatter.java:97)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.formatter.SeriesFormattingEngine._processFormatRules(SeriesFormattingEngine.java:130)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.formatter.SeriesFormattingEngine.start(SeriesFormattingEngine.java:103)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.composer.BaseChartComposer.processSeriesFormatProperties(BaseChartComposer.java:743)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.composer.BaseChartComposer.setSeriesFormatPropertiesAndRuleBundle(BaseChartComposer.java:217)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.composer.BaseChartComposer.setBaseChartLayoutAwareProperties(BaseChartComposer.java:209)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.composer.AxisChartComposer.setBaseChartLayoutAwareProperties(AxisChartComposer.java:571)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.composer.BaseChartComposer._setProperties(BaseChartComposer.java:167)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.composer.BaseChartComposer._setDataAndProperties(BaseChartComposer.java:151)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.composer.BaseChartComposer.compose(BaseChartComposer.java:144)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.DVTChartProcessor.compose(DVTChartProcessor.java:659)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.DVTChartProcessor.setupChart(DVTChartProcessor.java:127)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.DVTChartProcessor.generateXML(DVTChartProcessor.java:248)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.ChartProcessorBase.generateChart(ChartProcessorBase.java:217)
     at oracle.bi.nanserver.svs.viewgen.dvt.chart.ChartViewGenSvsImpl.generateView(ChartViewGenSvsImpl.java:63)
     ... 12 more
File:rpc.cpp
Line:472
Location:
     saw.rpc.mis.read
     saw.threadpool.chartthreadpool
     saw.threads
ecid: e954e2debf424ae0:-5b4b1342:136bffa36fe:-8000-0000000000011b26,0:1:7
****************************************************************************

Graphing engine is not responding. - OBIEE 11g (11.1.1.6.8)

Hi,
I ran a bubble chart and I am getting following error.
Graphing engine is not responding.
A fatal error occurred while processing the request. The server responded with: com.siebel.analytics.utils.InputStreamWithLimit$ReadOverTheLimitException.
Nothing much on support site as well. Any help is appreciated.
Thanks

How big is the data in this chart .?
Try setting this in the instanceconfig.xml (instances/instance1/config/OraclePresentationServer/instanceconfig.xml ) with below tags
<Views>
<Charts>
<JavaHostReadLimitInKB>6144</JavaHostReadLimitInKB>
</Charts>
</Views>
refer to : http://docs.oracle.com/cd/E14571_01/bi.1111/e16452/apndx_ui_chngs.htm
Let us know the updates. Mark if helps.
Thanks,
SVS

Graphing engine is not responding in obiee 11g

Hi All,
When i select Currency column in my report graph displaying bellow error.otherwise it is working fine.
I selected data format is currency and symbol is $.
Graphing engine is not responding.
A fatal error occurred while processing the request. The server responded with: oracle.bi.nanserver.fwk.exception.BISvsException: java.lang.NullPointerException.
Any Help...

Which type of Graph you are using? What version of OBIEE are you using? This is a known bug when reports are upgraded from 10g to 11g and is commonly seen in versions of OBIEE 11.1.1.5 and above. Refer to the following:
Bug 12981745 : UPGRADED BUBBLE CHARTS NOT WORKING
Mark if helps.

CCADStatus.jsp not showing up (Analysis Engine Daemon Manager)

We are in GRC5.3 SPS19 and I have configured our system as per the note 999785. I am able to see the http://<server>:<port>/sap/CCBgStatus.jsp, I am seeing that the job is being run, but when I try "http://<server>:<port>/sap/CCADStatus.jsp" while I am not getting other than the heading "Analysis Engine Daemon Manager"
Heap is already at 2048M as per the note 999785. Can somebody advise what needs tobe checked.

Hi,
try note 1176262 - Analysis Daemon Page is Blank/ BG Jobs stay in ready status.
/Vit

Everytime I open a search engine I get the not responding message

Every time I open a search engine site (any) and place my request.
When the answers come up and I click on one of them my PC will freeze with a Mozilla Firefox is not responding and then I lose the whole page which becomes blank. I have to re-boot to start again.
I need the search engines and I can't use them if I don't want my PC to collapse.
Please help !!!!

''DaHvei [[#question-1036454|said]]''
<blockquote>
the message shows up whenever it wants. nothing specific seems to trigger it. it has been happening forever. igot att to give a new router because they have no clue as to why this is happening. PLEASE tell me the secret.
</blockquote>
''alex_mayorga [[#answer-665433|said]]''
<blockquote>
¡Hola DaHvei!
Please try the troubleshooting procedures listed at https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding/ and let us know if it solves your problem.
¡Gracias!
</blockquote>

ASA-SSC-AIP-5 Analysis Engine Not Responding

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