Ascom Wifi IP Phones with Cisco 4400 WLAN Controllers

hi,
i have 2 4400 WLAN Controllers in same Network , but Ascom IP Phones which is associated to theses defferent Controllers can reach via Network and can ring the phones but not able here the voice while they are associated to deffrent WLCs. There is no issues if both Phones are assoicated to same WLC.
any body can suggest me what will be the problem with this????
thanks,
Anvar

sir,
both codes are 7.0.166.0
and both are in the same mobility group
plase find below output of show wlan command
Controller-1
(Cisco Controller) >show wlan 3
WLAN Identifier.................................. 3
Profile Name..................................... Voice-Vlan-Ground Floor
Network Name (SSID).............................. Minhalvoice
Status........................................... Enabled
MAC Filtering.................................... Enabled
Broadcast SSID................................... Disabled
AAA Policy Override.............................. Disabled
Network Admission Control
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Number of Active Clients......................... 4
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 1800 seconds
CHD per WLAN..................................... Disabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ voicevlan-gr
Multicast Interface.............................. Not Configured
--More-- or (q)uit
WLAN ACL......................................... unconfigured
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
Quality of Service............................... Platinum (voice)
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
IPv6 Support..................................... Disabled
Passive Client Feature........................... Disabled
Peer-to-Peer Blocking Action..................... Disabled
Radio Policy..................................... 802.11g only
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
   Authentication................................ Global Servers
--More-- or (q)uit
   Accounting.................................... Global Servers
   Dynamic Interface............................. Disabled
Local EAP Authentication......................... Disabled
Security
   802.11 Authentication:........................ Open System
   Static WEP Keys............................... Disabled
   802.1X........................................ Disabled
   Wi-Fi Protected Access (WPA/WPA2)............. Disabled
   CKIP ......................................... Disabled
   Web Based Authentication...................... Disabled
   Web-Passthrough............................... Disabled
   Conditional Web Redirect...................... Disabled
   Splash-Page Web Redirect...................... Disabled
   Auto Anchor................................... Disabled
   H-REAP Local Switching........................ Disabled
   H-REAP Local Authentication................... Disabled
   H-REAP Learn IP Address....................... Enabled
   Client MFP.................................... Optional but inactive (WPA2 not configured)
   Tkip MIC Countermeasure Hold-down Timer....... 60
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
--More-- or (q)uit
SIP CAC Fail Send Dis-Association Policy......... Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Mobility Anchor List
WLAN ID     IP Address            Status
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Controller-2
(Cisco Controller) >show wlan 3
WLAN Identifier.................................. 3
Profile Name..................................... Voice-Vlan-Ground Floor
Network Name (SSID).............................. Minhalvoice
Status........................................... Enabled
MAC Filtering.................................... Enabled
Broadcast SSID................................... Disabled
AAA Policy Override.............................. Disabled
Network Admission Control
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum number of Associated Clients............. 0
Number of Active Clients......................... 15
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 1800 seconds
CHD per WLAN..................................... Disabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ voicevlan-gr
Multicast Interface.............................. Not Configured
--More-- or (q)uit
WLAN ACL......................................... unconfigured
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
Quality of Service............................... Platinum (voice)
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Enabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... None
IPv6 Support..................................... Disabled
Peer-to-Peer Blocking Action..................... Disabled
Radio Policy..................................... 802.11g only
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
   Authentication................................ Global Servers
   Accounting.................................... Global Servers
--More-- or (q)uit
   Dynamic Interface............................. Disabled
Local EAP Authentication......................... Disabled
Security
   802.11 Authentication:........................ Open System
   Static WEP Keys............................... Disabled
   802.1X........................................ Disabled
   Wi-Fi Protected Access (WPA/WPA2)............. Disabled
   CKIP ......................................... Disabled
   IP Security................................... Disabled
   IP Security Passthru.......................... Disabled
   Web Based Authentication...................... Disabled
   Web-Passthrough............................... Disabled
   Conditional Web Redirect...................... Disabled
   Splash-Page Web Redirect...................... Disabled
   Auto Anchor................................... Disabled
   H-REAP Local Switching........................ Disabled
   H-REAP Local Authentication................... Disabled
   H-REAP Learn IP Address....................... Enabled
   Client MFP.................................... Optional but inactive (WPA2 not configured)
   Tkip MIC Countermeasure Hold-down Timer....... 60
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
--More-- or (q)uit
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
Band Select...................................... Disabled
Load Balancing................................... Disabled
Mobility Anchor List
WLAN ID     IP Address            Status
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

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