Asked for Aperture serial number every single time
After re-installing Aperture on a new hard disk (the old one failed), I was asked for Aperture serial number every time I open the software. How can I stop it? (iMac 2009, OSX Mountain Lion 10.8.2, Aperture 3.4.1)
You may have a corrupted "ProAppSystemID" file or Aperture cannot write to the System Library.
To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.
Quit Aperture.
Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
Reenter your serial number, hopefully for the last time.
Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp
Use the Finder's "Go" menu
Go > Got to folder and enter /tmp into the textfield. If you see the file there, move it to its proper location.
In this case you may want to repair the permissions on your system drive; you can do this using the "First Aid" tools in "Disk Utility" (located in Applications > Utilities)
Regards
Léonie
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Aperture 3 keeps asking for my serial numbers every time I launch it.
I'm writing this not because I have this problem (though I did have it) but because I couldn't find a direct answer here in Apple Support Communities but did eventually solve it.
After purchasing a new iMac to replace an aging MacBook Pro, I tried copying the original ProAppsSystemID file in /Library/Application Support/ProApps from the old to the new system, hoping that would transfer my Aperture license. That didn't work (for me), though Aperture continued working on the old MacBook Pro. I went digging and found my original Aperture activation keys (original and upgrade), entered those on the new iMac, and was finally able to launch Aperture 3 on the iMac.
My problem was that Aperture kept asking me for my serial number every time I launched it. I had originally purchased Aperture 2 and then purchased the Aperture 3 upgrade. As it should, when I supplied my Aperture 3 activation key, it noted that was for an upgrade and prompted me to enter my original key. After supplying my original Aperture 2 (full license, not an upgrade) key, it would continue and launch.
I could then use Aperture just fine, as before, however, its "About" window showed that it was "unlicensed". The next time I'd re-launch Aperture (after quitting it, obviously), I would have to go through the same process, supplying first my Aperture 3 upgrade key and then my Aperture 2 key, before it would finish launching.
I tried everything I could think of: uninstalling and reinstalling Aperture 2, upgrading again to Aperture 3, deleting Aperture preference files, and so on. I tried logging in as root and repeating everything. I tried "repair disk permissions". Nothing helped!
What seemed to fix my problem was going back into /Library/Application Support/ProApps and renaming "ProAppsSystemID" to "ProAppsSystemID xxx", relaunching Aperture 3, and entering the activation keys one last time. At that point, the "About" box properly indicated my version was licensed, and I was able to exit and re-launch Aperture without being prompted!
Although my problem is solved, I'm still a but mystified, however, because the file named "ProAppsSystemID xxx" is still there, its modification date is unchanged from when I renamed it, and a new "ProAppsSystemID" file has not appeared in that directory.
Also, it's a shame that Aperture's licensing is so fragile that this problem should arise at all. If there was something wrong with my system ID file, Aperture should have opened an error dialog or at least noted something in the system log. (It didn't, I checked.) Apple really should fix that. And here I thought only Adobe shipped egregiously stupid upgrade/licensing logic...Thanks - this worked for me too - you saved me alot of heartache and wasted time :-)
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Every time I try and open illustrator I get asked for a serial number???
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http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
Hi! I have PC/Windows 8.1. I have tried InDesign SWEDISH version, trial period, time now expired. I want to pay it now. Impossible, I am asked for a serial number that I NEVER have received. Please help me. Just a website where I can pay. Thanks
Please try the following link and select Single Application Subscription if you only wish to use Indesign. Do not forget to check out more subscription options as well.
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Aperture was originally installed from the app store, now its asking for a serial number. how do i download the serial number or reinstall from the app store?
The App Store version of Aperture will never ask for a serial number so something got confused on your system. Did you ever have a non App Store version of Aperture installed? Did you download the trial version for some reason?
You can try moving Aperture from the Application folder to the desktop and then going to the App Store. Log in with the same Apple ID you used to purchase Aperture and you should be able to download it again.
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I bought Aperture when I bought my Mac, so preloaded. "refer to your packaging to obtain a serial number" I don't have any packaging or serial number because it was preloaded. How do a I get a serial number for Aperture if I never received any packaging containing the serical number in the first place? I've had this for almost five years and all of a sudden it's asking for a serial number...
Just because this comes up as the first thing when you Google this problem...
I resolved this issue by uninstalling Aperture and then reinstalling it from the App store.
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I downloaded Aperture 3 from the App Store one year ago, it now asks for a serial number before I can open it, where can I find this? Thanks.
Hi...
Since it's been a year since you download the app, delete the app then re download.
Best to use a utility that will not only remove the app but all the associated files > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
Then redownload:
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase. -
After the last update of OX Aperture ask for a serial number. But i haven´t a serial number! what should i Do? Please help me!
If you bought it the Mac App Store it shouldn't be asking for a serial number.
If you bought from the Apple Site with your web browser disregard these instructions.
What I would try:
Move Aperture (the application) from the Applications folder to the Desktop.
Log into the MAS using the same Apple ID you used to originally purchase Aperture.
Do a fresh download and install
If Aperture works now trash the version you moved to the Desktop.
If not post back -
I am being asked for a serial number for a software update for aperture.I bought this from the app store and can't find the serial number.any ideas?
What exactly does the dialog widow say? Can you show us a screen shot?
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Help with finding my serial number. I subscribe. Pay monthly. Today, for the first time, I am asked for a serial number? So, where is this thing called a serial number?
sign out and then back in to your cc desktop app.
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I have just bought Numbers and while initiating, a iWork 08 screen is appearing asking for a serial number. I did not get a serial number and I can't work on it... Somebody knows how to go ahead?
Are you planning to continue to use Pages and Keynote from iWork '08 trial ?
If you don't,
Go to my iDisk (address below)
Download :
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Yvan KOENIG (VALLAURIS, France) lundi 19 décembre 2011 16:42:12
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community -
Why am I asked for the serial number so often?
I'm curious about why I'm asked for my serial number so often in Motion. It seems like 1 out of 10 times I launch Motion I'm asked for my name and serial number. It was like this with Motion 3 and now with Motion 4. FCP, DVD Studio Pro, Soundtrack Pro, Color and Compressor almost never ask me for this information (in fact I don't know that they EVER ask for this).
I would assume this is done every so often just to make sure my use of the software is legit, but why is Motion so different from the other applications?Yar, there's only one registration file now for the ProApps. You might try Spotlighting for that file although Spotlight doesn't always search Library folders.
You are probably going to find more than one copy and the bad ones will probably be in user libraries.
bogiesan
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