Asked to validat the serienumber but will not be link to internet.

I have installed Lightroom6 (bought it as a upgrade from LR5) and is asked to validat the serienumber by a pop up meny but nothing happens when puching the Validation button (internet is up and running, I have a Adobe acount and is logged on to the acount in LR6). I have checked the the sequrity wall but can not see any problem there. Have W7. Please can some one direct me what to do.
When I installed LR6 I used the new serienumber for LR6 (should I used the old for LR5 insteed?).

Do you get any error message? If so, what does it say? If you purchased an upgrade version then you usually need to either have the older version installed or have the serial number for it to be entered after providing the uopgrade serial number to prove that you qualify for using the upgrade.

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My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!

My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!

Hey there Kellee,
It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Start with these three steps, and there are more in the article if you need them.
1. Update iTunes
Check that you have the latest version of iTunes installed on your computer. In iTunes, select "Check for updates" in the Help menu.
2. Check the USB cable
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might support only charging those products (and not transmitting data) or they might work only with the product with which they were sold. Using one of these cables to sync could cause issues. If you are using a third-party case, such as an extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
3. Verify that Apple Mobile Device Support is installed
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
Reinstall iTunes for Windows XP
Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
Thank you for using Apple Support Communities.
Regards,
Sterling

I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to.

I installed a new wifi router and airport will not connect automatically to it. It sees the network but will not connect unless I tell it to. I can't find anywhere in the utility or network preferences that will allow me to choose this router as the default. How do I fix this? BTW I'm using Lion.

Are there any previous networks that you have used that have the same password as Molly? YES
Using System Preferences > Network > AirPort Advanced again, you need to remove any listings of previous networks that used the same password as Molly. Click the name of the network and click the - (minus) button at the bottom of the list of connections.
Also delete any other networks (except Molly at the top of the list) that might have used the same name...Molly in the past.
Delete any other networks that you no longer need so that your Mac will search for networks more quickly
Click OK, then click Apply
Open KeyChain Access and look for a listing of any old networks that you no longer need. Click to highlight the name of the network, then click the Delete Key on your computer.
Then look for any old networks that might have used the name Molly in the past and do the same for them.
Then look for any old networks that might have used the same password as the password for your "new" Molly network and delete them in the same way
Click the KeyChain Access menu just next to the Apple icon in the upper left corner of the computer screen
and then click KeyChain First Aid
Enter the main administrator password for the Mac you are using and highlight the Repair button. Then click Start. You will see a message that repairs have been completed
Quit Keychain Access
Power down the entire network...all devices...order is not important
Power up the modem first, then your main router, the other devices one at a time
Log on to Molly and see if the Mac remembers it after a few tries. If not, I'm afraid that you will need to change the name of the wireless network and password on your router due to corruption issues on the Mac. You have done everything possible without re-installing the complete operating system.

Downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with the

downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?

Let me give you a slightly different perspective than everyone else here. You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network. That's bad. Very bad, for you, unless you absolutely trust everyone who lives within range of this network. So stop doing it.
As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information. There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot. Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it.

Some applications are not opening, including mail and Word. Clicking on the icon stirs it on the dock, but will not open it.

Some applications are not opening, including Mail and Word. Clicking on the icon stirs it on the dock, but will not open it. Any suggestions? Thank you!

Ok, that's plenty of space.
Check the S.M.A.R.T. status on your HD: Boot from install disc (insert disc > restart > immediately hold down the c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > select Disk Utility > select your HD in the panel on the left side (the name of the HD’s manufacturer and the model number, usually the top item in the list) > look at the bottom of the main window next to S.M.A.R.T. status and see if it says “Verified” (good) or something more ominous like “Failing.”
If S.M.A.R.T. status is "Verified," run Repair Disk > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility (such as DriveGenius, TechToolPro, DiskWarrior) or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD which will need to be replaced (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions.

Our service upgraded to 4g but now my Mac computer will not join the network, It sees the network but will not join

Our service just upgraded to 4g. Now my Mac computer will not join the network. It "sees" the network but will not "join"

Hi Hojo38,
That's not good! What happens when you attempt to make the connection? Do you receive an error message? What device is the computer making a connection to? Send details please.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

Put in a CD from a textbook for school...it will bring up the files but will not play the CD... what do I do?

Put in a CD from a textbook for school...it will bring up the files but will not play the CD... what do I do? Need fast help please!!

If it's a windows only dvd you'll need windows. i don't think you want to go to the trouble of installing windows on your mac right now. Don't you have a friend or relative who will let you use their windows computer?

I can not get the iPad to connect to the internet thru the router it shows the modum but will not connect

I can not get the iPad to connect to the internet thru the router it shows the modum but will not connect it keeps saying choose a netwokand the IP Address it automaticaly puts in is wrong?

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

I have tried transferring my purchased songs from my phone to my MacBook, it's asking to authorise the phone but does not give an option to do so, what do I do to get my purchased songs on my itunes

I have tried transferring my purchased songs from my phone to my MacBook, it's asking to authorise the phone but does not give an option to do so, what do I do to get my purchased songs on my itunes

Have you plugged in your iPhone to the computer? In iTunes > File > Devices you should be able to "Transfer Purchases."
In iTunes > Store have you authorised the computer?

TS3367 My FaceTime will make the call but will not connect and will sometimes say call failed. What do i do?

My FaceTime will make the call but will not connect and will sometimes say call failed. What do i do?

don't update to iOS7 just yet if you prefer 6. Many are saying that's the cure, but there are lots of iOS7 users here who can't make Facetime work either.
It would seem Apple has either a big problem on their hands, as this is now a week old, or they don't know how to fix it. Either way, email Apple tech support your concerns

TS4020 i have a lot of music on my mac ,which then cynced to the cloud ,but will not download to my new iPhone

i have a lot of music on my mac ,which then cynced to the cloud ,but will not download to my new iPhone

Welcome to the Apple Community.
Are you using iTunes in the cloud or iTunes Match.

HT1766 My iPad hasn't been backed up and it's displaying the msg but will not let me get rid if the msg so that I can get it backed up. How do I get through this

My iPad hasn't been backed up and it's displaying the msg but will not let me get rid if the msg so that I can get it backed up. How do I get through this

Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

After Yosemite Track pad moves the cursor but will NOT allow Click

Track pad moves the cursor but will NOT allow click after a period of usage. After Forced reboot track pad works fine for a few hours. This started within hours of installing Yosemite. Help, I am afraid I will lose a document during reboot. So far I have been lucky and have not lost data.
MacBook Pro (17-inch, Early 2011) SSD

Could be many things, we should start with this...
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Any change on reboot?

Music will not show up on my Iphone 4 even if I purchase directly from Itunes on the phone. It shows purchased in the account but will not download to the phone. Even after click on the cloud. Help

The music will show up on my iPad and on iTunes but will not show up on iPhone 4. My wife has the same issue with the 4S and both phones have been like this since we bought them. Everything synchs but music. The synch music box is checked. Any ideas????????

I have the same problem and it only affects the one song, everything else syncs

TS3092 my wireless apple mouse works to move the arrow but will not scroll. how can I fix this?

my wireless mouse moves the pointer but does not scroll, how can I fix this?

Check the setting in System Preferences > Universal Access > Mouse & Trackpad tab > mouse options.. button > check scrolling.
If you have an older mouse with the trackball, it might just need cleaning. Turn the mouse over and rub the trackball vigorously on paper or microfiber cloth.
Regards,
Captfred

Asked to validat the serienumber but will not be link to internet.

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