Asking for Premiere Elements as qualifying product...

Ok so I am trying to install Premiere Pro CS5 but after I enter the serial number it is asking me for the serial number of Premiere Elements 4, 7 or 8. I have PE 9 which is really annoying because I wasn't told about this. Is there any way to get around the problem?

Are you sure you bought the correct upgrade.
Better contact support.
http://www.adobe.com/aboutadobe/contact.html

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CPU requirement for Premiere Elements 10?

Hi there,
Unfortunately, I think I know the answer to this already, but thought I'd toss this out there to see if anyone has gotten it to work.
On a Windows XP sp3 PC with a 1.86ghz Core2 6300 CPU with 2gb RAM, I'm unable to install Adobe Premiere Elements 10. When I run setup.exe I get "This installation package is not supported by this processor type. Contact your product vendor."
The system requirements for Premiere Elements 10 do list a 2ghz CPU with SSe2 support. The Core2 6300 does support SSe2, but runs at 1.86ghz not 2ghz.
Just haven't seen a program actually refuse to install based on CPU speed before. Guess I've been lucky. But can anyone confirm that the installer actually won't install on a slower processor speed. Not sure what else the error could be than this.
Thanks in advance,
Sir_timbit

I know about the min specs. The reason I'm asking if it really checks the CPU speed is I have a school that *is* running Premiere Elements 10 on the exact same hardware. Same CPU. The only difference is the new version I'm trying to install is the volume license version, part of the Adobe Digital School collection. The school that already has it running is using Premiere Elements 10 with either separate licenses or some other license setup. So it doesn't make sense why it worked but doesn't now.
Testing today. On my test PC, a Core 2 6300 XPsp3, the setup would start up OK using the non-VL installer, but fail when I tried to use the setup.exe from the new installer. As far as I know the program is the same, but I don't think I can do the XML customizations needed to do a silent installer on the non volume licensed version of Premiere Elements 10. In short, why does one version of PE 10 install but not the other?
Sir_Timbit

How can i get live help for premiere elements 11

how can i get live help with premiere elements 11

Click I STILL NEED HELP at this next link for Premiere Elements chat
-http://helpx.adobe.com/contact.html?product=premiere-elements&topic=activating-my-product- or-serial-number-issues

I just downloaded and paid for Premiere elements but now want the combined Premiere and Photoshop elements. How do I do this?

My headline says it all. I would like to turn my Premiere Elements order into the combined Premiere and Photoshop Elements download offer. I have already paid for Premiere Elements but would like to take advantage of the combined offer for only another $40 or so. How do I do this?
I only downloaded and paid for the Premiere Elements package about two days ago.
Todd Sauve

Todd Sauve
Did you purchase Premiere Elements 13 from Adobe Direct? If so, are you within 30 days of that purchase? If the answer to both of those questions is Yes and it appears to be, then you should explore
Contact Adobe Chat clicking on the following link
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Under the conditions mentioned at the beginning of this reply, I am speculating that Adobe should be able to give you your money back for the Premiere Elements 13, allowing you to purchase Photoshop Elements and Premiere Elements which are sold together, but are still really standalone products. How Adobe opts to do that is at its discretion.
Best wishes
ATR

Where can I download the software for premiere elements 7

I lost the CD software for Adobe Premiere Elements 7. I searched on the Adobe site for the download and can't find it anywhere. I spoke to Customer service and they told me to come here and someone should be able to help me. Does anyone know where I can download it and install it to my computer. I still have the case with the serial number just don't have the software

scoobynewarknj
I do not see any opportunities for a free source of Premiere Elements 7 installation files.
There is a web site that offers tryout downloads which you can install and then insert your purchased serial number into the install.
However, they offer only the installation files for 9.0/9.0.1, 10, 11, 12, and 13.
There may be very limited chances to purchase Premiere Elements 7 (Amazon may have some listed). You could do a Google Search for
Premiere Elements 7 purchasing.
If you purchased the product direct from Adobe, you "should" be able to obtain new installation files. Have you gone to the Adobe
web site http://www. adobe.com, signed in, and, in the Search field, typed My Orders? Then you would follow My Orders to your orders where
you should be able to pick out the order involved and download new Premiere Elements 7 installation files from that order. Did you explore that?
Is it possible that the software can still be found at your location? Perhaps the bottom of a child's toy box?
Please update us on any break troughs.
Thank you.
ATR

Lost my disc for premiere elements 8 s/n for software where would i find a download for pe8?

i lost my disc for premiere elements 8 and hd has been replaced where would i find a download for this product still have s/n of product can someone help? thanks

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 8:
http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml

Can't download themes for premiere elements 10

Can't download themes for premiere elements, while I've no problem downloading any trial versions for any products using ADM(Adobe Download Manager) Hereunder is the frozen screen I've got. I'm running under Win7 ultimate 64bits
Any suggestions will be helpull?

Coming back to my problem, I've tried Google Chrome and it gave me the following message (too many redirections)
If you need english translation of the message just say.
It seems that something is not working on the server side, not on my computer.

How to get 64 bit version for premiere elements 12

How to get 64-bit version for Premier Elements 12 ?
I download from ADMISY site.
Click on win 64 bit and download it.
When I try to install ther is a error this download version is not for 64 bit I have try many times but same result

Hello
I have been away some days
ADMISY is a software partners for Adobe
I running Win 7 Home Edition
I have received a card with a code when I bought the program and the I
download from ADMISY
Sending serial and installation warning
PhotoshopElements_12_WWEFDJ.7z
PhotoshopElements_12_WWEFDJ
PremiereElements_12_WWEFDJ_win32.7z
PremiereElements_12_WWEFDJ_win32
I can not find a 64 bit version of 32-bit or 64-bit version of downloads
This is information I have
Best regards
Erling Magnusson
2015-02-04 22:33 GMT+01:00 Adobe Forums <[email protected]>:
How to get 64 bit version for premiere elements 12 created by A.T.
Romano <https://forums.adobe.com/people/A.T.+Romano> in *Premiere
Elements* - View the full discussion
<https://forums.adobe.com/message/7162950#7162950>

My auto install for Premiere Elements failed and told me i needed to do a restart and try installing again. Having restarted my laptop, how do I install the software? There are two .exe files in the folder - oem and start-up. Which should i run?

My auto install for Premiere Elements failed and told me i needed to do a restart and try installing again. Having restarted my laptop, how do I install the software? There are two .exe files in the folder - oem and start-up. Which should i run?
thanks

for windows you should have an exe and a 7z file. put both in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Where can I find the PDF manual for Premiere Elements?

Does Adobe have a full manual in PDF file format for Premiere Elements 9.0?
P.S. Watch out for trying to handle large (> 700meg) AVI files. Phone support says I'm SOL on bringing in my 6.5 gig 24 minute file. Their solution?
Bring it in small chunks or buy a new computer with more than 8gig of RAM. Why don't they just tell you before you buy, that unless you have an awsome computer, don't waste your money on our software?

Thanks John
I have reviewed the online information, and the DVD's and still don't see a full blown manual (PDF file format or otherwise). If all you get is the
Using Adobe Premiere Elements 9
Getting started with Adobe Premiere Elements
Adobe Premiere Elements workspace
Projects
Capturing video
, etc links
Then you ain't getting much information.

Best laptop for Premiere Elements

Can you recommend a laptop for Premiere Elements.
I have PE9 and thinking about PE10.
Preferably matte screen.
UK based so Sager not really an option.
Thanks

Laptops are never best for video editing, since they're usually built for portability rather than power. They also cost about 50% more than desktops for the same amount of power.
But what type of camcorder is your video coming from?
If you are editign tape-based video, a dual-core processor and 4 gigs of RAM with a 500 gig hard drive should be adequate.
If you are working with AVCHD video, you should go for a quad core or i7 processor running Windows 7 64-bit.

Cannot Install the Raw 7.3 update for Premiere Elements 11 and photoshop Elements

I get an error message when I try to update the Raw 7.3 update for Premiere Elements 11 and photoshop Elements. It says to run support adviser which I did, but it says that it could not detect any problems.
Thanks,
Ron

The next step will be to review the installation logs for the cause of the installation failure. You can find details on how to locate and interpret your installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

I've had trouble with my Macbook since the first month I bought it. I've replaced the hard drive 3 to 4 times. Now some programs won't work or shut off by itself. Is it possible to ask for a complete exchange of products?

I've had trouble with my Macbook since the first month I bought it. I've replaced the hard drive 3 to 4 times. Now some programs won't work or shut off by itself. Is it possible to ask for a complete exchange of products?

This may help you: http://store.apple.com/us/help/returns_refund
It would appear that you can ask for an exchange but it doesn't specify any time frame... Hopefully someone more knowledgeable can add to this.
By the way, if you've replaced the drive so many times, perhaps there's something else going on elsewhere.

Where do I find more Music Scores for Premiere Elements

Hi everybody
Does somebody know if it's possible to download (for free or to buy) more Music Scores for Premiere Elements 12?
Thanks for answers.

Thanks John
I have reviewed the online information, and the DVD's and still don't see a full blown manual (PDF file format or otherwise). If all you get is the
Using Adobe Premiere Elements 9
Getting started with Adobe Premiere Elements
Adobe Premiere Elements workspace
Projects
Capturing video
, etc links
Then you ain't getting much information.

My PC works OK with dowload, but when I try to make an update for Premiere Elements 9, it says "An error occured during download, quit and retry later"

My PC works OK with dowload, but when I try to make an update for Premiere Elements 9, it says "An error occured during download, quit and retry later" - What can I do ?

try a manual update, http://www.adobe.com/downloads/updates/

Asking for Premiere Elements as qualifying product...

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