Asking me for a CD
I downloaded a trial of illustrator on my new computer but it wont let me fully install it it keeps asking me for a CD when i downloaded the trial software here from adobe. Can any of you guys please help me solve this :)
Thanks
Franklin T
When you go to install it they will probably show you where to find the key. If the key isn't where they told you to find it you should take it back to where you got it and #1 ask them where it is and #2 if they can't find it get a replacement.
Similar Messages
-
Model Name: iMac
Model Identifier: iMac12,1
Processor Name: Intel Core i5
I reset my apple ID password here on the website, but my computer isn't recognizing my new password. what should I do? I just need to update my adobe flash player but it keeps asking me for my password but won't take my new password I just updated."If you've forgotten the Apple ID password how did you log in to make the last post?"
Exactly! The password I used to log on here and write my post I figured was the same Apple ID password I would use to reset my computer login password. But my computer isn't recognizing it as the correct password so it wont let me update my login password. I have 2 user accounts on my computer.
As far as the link you provided, I already looked to that for help earlier. It states:
Choose Apple menu > System Preferences, click Users & Groups, click the lock to unlock it, then provide an administrator name and password. Select a user, then click Reset Password.
I did these steps, but I don't remember my admin password. The question is: How do I reset my admin password so I can reset my log in password.
Is my admin password the same password I use to log onto this website to post questions? If so, like I said previously, I already reset that password and my computer isnt recognizing it. -
Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
I changed my email address, now I constantly get a pop-up asking me for my Apple ID Password, showing my old email address. I am able to access everything but it is annoying.
Try:
Settings>Store...tap the ID shown...sign out...now sign back in with your new ID. -
It is very frustrating even to receive an email from itunes support telling me: well, if your code or card are not working call your bank, which I did and everything is fine, it matches with existing acct in itunes...
then I tried and tried and time after time I keep getting the same stupid answer "invalid security code"
I am tired of it!
And then I contacted support just for an idiotic answer: well, use an itune gift card then.... Come on! Are they really not goint to do anything to help me and restore my info in the itunes acct?????
Can someone tell me what to do, please! I am telling you... its frustrating I cant even update because the stupid system keeps asking me for the security code of my card!!! And it is the correct one!!!
HELP!
ChapinaZI'm also on iPhone 4, iOS 6, and have exactly the same problem. I've tried resetting privacy settings, turning restrictions on and off, deleting and reinstalling apps. Nothing seems to work. The lists of apps in privacy settings are all empty, except for location services. When using Tweetbot the app is regularly asking for permission to access my twitter account, but even when I allow that, the app doesn't show in privacy settings.
-
I am trying to get minecraft for my iPod touch. When I put in my apple ID it says that I have to verify that I can buy it. I click ok I pulls up a site ask me for my apple ID and then I put in my security questions. After that it ask me some weird question like Who Is your favorite teacher and another question like what is your least favorite car model. I did not set those as my secure questions. So can u please help me
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I bought an itunes gift card and I would like to redeem it on my ipod touch. How do I redeem it without using a computer. When I go to my account information on the ipod it only asks me for my credit card information.
iTunes Store: How to redeem an iTunes Gift Card on your iPod touch.
-
when I try to purchase an app using my iphone it asks me for a password for the wrong email address. How do I reset my iphone to show the correct email address/apple ID
Thanks for your reply. Having read through relevant topics it suggests that if I sync my iphone with the correct account on my pc it should use that one thereafter. i will try both.
-
I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
When I try to buy or update apps, myipad asks me for a password using SOMEONE ELSE'S apple ID, which prevents me from buying/updating apps. But when I am buying songs on itunes, the ipad asks me for my password using MY OWN apple ID and everything works fine. HOW DO I GET MY IPAD TO REQUEST MY PASSWORD USING MY OWN apple ID WHEN I AM BUYING OR UPDATING APPS?
The apps you are trying to update were purchased with (and therfore permanently linked to) someone elses Apple ID. If you do not know the password then you need to delete the app and redownload/purchase it with your Apple ID.
-
I just updated my Ipad 2 to IOS 7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. Earlier today I upgraded my Iphone 5 to IOS 7 and it asked me to set a passcode, which now works fine on my Phone. I tried using the OIS7 passcode I use on my Iphone 5 and it did not work and now my Ipad is disabled. Both devices are on icloud and share the same apple id. The Ipad screen says slide to set up but then there is a prompt for passcode, not for setting up passcode
I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring. -
Before anyone says its not possible, as ive been told many times before, it is, I've done it before but it now asks me for a passcode and i can't guess it and don't know it, please help
if it keeps asking for the password again just write "0000", add the controller to your favorites, close bluetooth before asked for a password again, and the open bluetooth again
-
I am trying to install iOS 7.1.1 but it keep asking me for a passcode what is that? It is not accepting my Apple ID
Hey, try your lockscreen passcode , that's what it should be asking for.
-
i am trying to restore a backup og my iphone 4 from itunes on my macbook, it asks me for a password which i do not recall setting up, is there any way of getting this password.
No there's not. Otherwise that wouldn't be very secure, would it?
-
I am trying to restore a backup onto my iphone from itunes on a pc windows 8 but it asked me for a backup password which I cant remember, is there anyway that I can reset the password and not lose my backup? Any help is very appreciated
Try entering the password on your iPhone
-
Please Help !
I bought Logic studio, with logic pro 9.0.0 last year, worked perfectly on my macbook pro.
Just got a new mac pro, with macos 10.7 Lion.. I install the software, serial works,
then I update the software,because 9.0.0 can't open in os 10.7, and after accepting my serial,
it asks me for an "original serial" that I have no idea about..
sry for the english..
Please HELP, I cant survive without logic more than an hour !I think this is a known problem with Lion and some installs of Logic, I've seen it mentioned before.
Contact Apple.
Here is a related thread.
https://discussions.apple.com/thread/3218471?start=0&tstart=0
Maybe you are looking for
-
Hi Experts, Need a solution regarding broadcast. There were lot of packet loss when i tired to ping inside interface of firewall.And my entire network was down. When i checked in asdm there was DOS attack from particular ip on of internal server .
-
DHCP question on VPN to ASA 5520
Our VPN uses the Microsoft VPN client to connect to an ASA 5520 running 8.0(3). Clients get address from our internal DHCP server. How do I get the ASA to send the client computer name in the DHCP request, rather the the group name and some number it
-
So Exactly What's Different, Other Than More Memory?
The "just released" and long awaited new iPod touch seems to be pretty much of a dissapointment for most folks it seems.. where's all the anticipated features like the camera, or at least a microphone? Is the only real changes then just that it has 6
-
Subtitle semi\colon question & subtitles take forever to remove from project
I have been having problems with two NTSC DVDs. The subtitles would line up perfectly in Subtitle Workshop put upon importing into Encore (CS3) they would lose sync after about 10 minutes or so. Turns out I was looking in the wrong area (at my MPEG f
-
Hi: I had a problem with one of my upgrades a few weeks ago that created a new keychain that I didn't have the password to (It was called 'system'). After much stumbling around I finally just bit the bullet and deleted that keychain. If figured I was