Asking me to verify from an email address that no longer exists, help?

When I go into settings and go to the iCloud tab, it asks me to verify from an email account which no longer exists, can somebody please help, it would be greatly appreciated
Thanks :)

If I'm not mistaken, you should have set 2 questions and answers as extra security for your account. Try logging in and answering these questions, you will then be able to change your email address.

Similar Messages

  • How do I change my iCloud ID on my iPhone which an email address that no longer exists

    How do I change my iCloud ID on my iPhone which an email address that no longer exists

    Welcome to the Apple community.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
    You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • I changed emails.  My user ID will not let me get into my phone to do any updates, but the user id is associated with an email address that no longer exists

    I changed emails.  My user ID will not let me get into my phone to do any updates, but the user id is associated with an email address that no longer exists

    What a mess the Apple ID, and associating emails, ID etc has got itself in
    I have a new iPad but after 2 days of trying all sorts still can't sync it because it is says it is associated to the other via the iCloud
    I can't use my alternate email address to setup a new Apple ID account as it says it's already used or associated, but I haven't knowingly done anything
    One message says "This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID."
    I am at a complete loss on what to do

  • My iPhone is trying to verify an email address that no longer exists,

    i can't even use the information on how to change the apple ID to my new email address because the phone is constantly trying to verify the old address... i have no idea how to do this...

    Hello peterkellygolf,
    I'm not sure where you are seeing the prompt for your older Apple ID, but there are several articles about changing the ID.
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    And here's a good one for all the places you may need to change it.
    Apple ID: What to do after you change your Apple ID
    Thank you for visiting Apple Support Communities.
    Nubz

  • My main account on my iPad is based off an email address that no longer exists and can not be recreated.  On top of that I forgot the password and answers to the security questions.  So I can not reset the password.  any suggestions?

    I Now get constant pop ups to logon to iCloud but it wants a password that I forgot.  I also forgot the security question answers.  It can not email me a password reset because the email no longer exists and Verizon won't let me recreate it.  I know this will sound crazy but when I created the original Apple account with the old email address I put in a bogus birthdate because I do not like giving out personal info.
    i Just want to do something to stop the iCloud popups.

    Try contacting Support in your country, after confirming your id and that it's your account they should be able to reset its password.
    Contacting Apple about account security : http://support.apple.com/en-us/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've done that update the primary email address on the account to be an account that you have access to e.g. by tapping on it in Settings > iTunes & App Store and logging into it, via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com

  • Why is Mail asking me for the name of an smtp server for an email address that doesn't exist?

    I've migrated from Snow Leopard to Mountain Lion on a new Mac, but in trying to use Mail on ML, it keeps asking me for the name of an smtp server for an email address that's never existed. The addy has my user name correct, but the server part of the address doesn't exist, or at least I've never used an email address with that provider. On ML there's no plist file for Mail, so nothing to delete there. What else can I do to get Mail working? The only other option I have is to abandon Mail as being crippled and useless, and use Postbox, which for it's price (US$9.95) is an attractive option. OTOH, I've paid for Mail after all, so it really ought to work. Any clues as to what I can do to stop its nonsensical behaviour? How do I file a bug report?
    TIA.
    Pauline

    Amasis wrote:
    On ML there's no plist file for Mail, so nothing to delete there.
    ~/Library/Containers/com.apple.mail/Container.plist
    (Go to your Finder "Go" menu hold the option key to choose "Library", since the ~/Library is hidden on ML)

  • I cannot play some songs on itunes, I get a prompt for an old email address which not longer exists and I don't know the password.  HOw can I get them authorized to my new email address and password?

    I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password.  How can I get these tunes transferred to my new email address and password?

    In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
    I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
    In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
    Thanks for your help.

  • How do I reset the password of an old login with an email account that no longer exists?

    Years ago, I bought songs in the iTunes store with an old email account that no longer exists.  I type my answers to the security questions, but the answers aren't working for some reason.  So neither of the normal ways to reset a password.  Is there a way to be able to figure out or change the password so that I can listen to this music once again?

    If you can't get it reset it http://iforgot.apple.com
    then you will need to contact Support in your country to try and get access to the account (they can also reset your questions) : http://support.apple.com/kb/HT5699
    If you do get access you can then change the primary email address on it e.g. via the Store > View Account menu option on your computer's iTunes ot via http://appleid.apple.com

  • I recently purchased a new Iphone 5C and want to give my Iphone4S to my husband to use. An old email id that no longer exists keeps popping up and I cannot restore the 4S to factory settings so he can use it as his own. Any suggestions?

    I recently purchased a new Iphone 5c and gave my 4s to my husband to use.  However an old email address of mine keeps popping up that no longer exists and I don't know what the password was
    and I cannot restore the 4s to factory settings.  Is there any resolution for this?

    Find My iPhone Activation Lock
    Find My iPhone Activation Lock- Removing a device from a previous owner’s account
    The problem is covered in the above links. Unless you know the Apple ID and password used to set up the Find My Phone lock originally, then the phone is useless. If you have proof of ownership and that you are the original purchaser, then you can ask Apple to release it from the activation lock.

  • Tried to restore from backup but it's asking for my iCloud password for an email address that doesn't exist anymore. What do I do?

    I had my phone replaced today and have tried to restore from the backup I made this morning. It didn't restore properly so I wanted to try again but I can't as it asks for my iCloud password for a non-existant email account. I changed my iCloud email about 6 months ago but my phone still thinks that is the correct email and I can't change it, can't reset my phone, can't do anything. What do I do?

    The fact that the email address doesn't exist anymore doesn't matter. As far as the Apple ID is concerned, the email address is just a user name. As long as you know the password you used, it should be fine.
    If you don't remember the password, start here:
    https://iforgot.apple.com

  • TS4036 Accessing iCloud account from old email address that's no longer active

    HELP!  My iPhone 5 screen died and Apple cannot repair it.  The phone still works and it is under warranty but I am having difficulty getting my calendar, notes and contact info.  I was able to download the pictures on to my PC at home using iTunes but not the data. When I go to iCloud I get a message telling me to go to a message sent to the original email account used when I purchased my first apple product (laptop) but I no longer have access to that email account.  I have set up other iCloud accounts since then but seem to going in circles trying to find this very important data.  Before I return the damaged phone for replacement I want to make sure I have exhausted every resource.  Does anyone have any suggestions?
    Thanks!

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
    Note: this will only work if the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID).

  • How do I get into an account that has an email address that doesn't exist anymore?

    Some background info:
    Over the course of a decade I have downloaded a lot of songs with a bunch of different accounts. This all started way before home sharing and iCloud and all that jazz. Anyways, I was in middle school, so my songs came off my mom's account (which was a bellsouth email address). Later when we switched to Comcast she started using her Comcast email address and we downloaded songs off of that. Then when we stopped with comcast she started using a new address, and at this point I was able to just buy my own music so I created my own account. I think my sister has one too, which adds to the chaos.
    Anyways, now I'm trying to transfer my songs from my iPod to my laptop, and I've figured out most of the account passwords except for one: the bellsouth password. I tried to reset the Apple ID password but when I entered my mother's birthday is told me I was wrong. I tried my siblings', mine, and my father's to see if for some insane reason she didn't use hers, but none of them would be accepted. I then went to the AT&T website and tried to log in to that account so that I could access the account with one of those password change emails, but it wouldn't let me for similar reasons. Basically I'm not sure that that email account even exists anymore.
    This is an extremely frustrating issue. The songs have been purchased and paid for; why is it impossible to get them to play? Surely there's an easier way than this nonsense.
    INB4: You should have just used one account, you should have used home sharing, etc.
    Yeah, okay, great advice, lemme hop in my TARDIS and fix that.
    I'll be honest, I have no idea how home sharing even works and haven't bothered to learn because, honestly, what's the point if I can't even log into the accounts? I'm not even sure that the bellsouth one is the only other one.

    Customer service can merge both of your accounts into a single one.
    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option. 1 (800) 833-6687
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • I would like to use iCloud.  However, it is sending the verification email to an address that no longer exists (college email that I used when I set up iTunes the first time).  I can't figure out how to change that so I can get it sent to my appleID email

    Please help me figure out how to change the email that I originally set up so that I can verify my email and use icloud!  Thanks.

    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    Use "Manage your Account" to change the primary email address.

  • How to delete an iCloud account and turnoff Find my Phone for a email address that does not exist

    I have switched my itunes account to a new email address but the iCloud account is still registered to the old email account which I can no longer access.
    If I go to Settings>iCloud it requests my Apple ID password for the old email account but as this account does not exsist it does not accept the "old" password. it will not let me delete the account without turning off the Find My Phone app which aslo needs the old password.
    A related probelm is none of my apps will update as they are on the old account hence the need to delete the iCloud email account and create the new iCloud with the new email sign on address.

    If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address (you won't need to verify it) and save the change.  You should now be able to use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID.  After turning it off you can delete the account, go back change your ID back to the way it was again.

  • HT5622 my apple id and icloud id is different. My icloud is a old email address that dont even exist anymore. I dont even know the password to . Need to get it the same as my apple id.

    My e-mail address apple id is different from my icloud e-mail address. The icloud address is an old one that doesn't even exist anymore.  I want to make my icloud e-mail to match my apple or itunes e-mail.

    Hi Kim,
    The password for your iCloud account and your Apple ID are one in the same, as the iCloud email account is an alias for your Apple ID as well.
    After you set up your @icloud.com email address, you can use it to sign in to iCloud. You can also sign in using the Apple ID you used to create your iCloud account. 
    iCloud: Set up an @icloud.com email address
    Cheers,
    Alex H.

Maybe you are looking for

  • Current version of Flashplayer constantly crashes when plugin is needed.

    Lately whenever I open any site that requires flashplayer (namely shockwave flash plugin) I find the plugin not responding or just flat out crashing. I have done a reset of firefox to fix it, then tried to clean install both firefox and flash again,

  • How to import a png file to imovies ?

    hey guys! if someone could help me on this. I have managed to import a png file by drag and dropping in on top of my video and having the advanced tools on i have the choice of placing my png within the picture. that works fine and plays smooth. howe

  • How to import a function from JS to a JSP

    how to import a function from a JS to a JSP?

  • ID3 Plug-in equivalent to Resize XT for Quark

    Is there a plug-in for ID3 or procedure w/in ID3 that lets you select a group of page elements and scale them to a specified percentage ... scale proportionally, keeping the horizontal and vertical ratio even, or non-proportionally, choosing two diff

  • Business Content activation and change - BI upgrade

    Hi Colleagues, I am working on a project on which one. 1. Developpers have activated SAP BI business content.     and for minor changes, they will directly modify the business contents infoprovider. As example. 1. They will activate 0IC_C03 Material