Asks to uninstall an app that is not on my computer
I get a message to uninstall trend micro platinum ... I never installed it on this computer. It does not show up in the uninstall list. I used it on my old computer and I migrated to this computer but if it is in here, I cannot find it.
Hi,
How did you get that message? I suspect some files or registries were coming with your migration.
Please click WIN+Q, type "trend micro" to see if there is any clue.
If it doesn't help, located to the below registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
After you identify the registry key that represents the program that you removed but which is still displayed, right-click the key in the left pane of the Registry Editor window, and then click Delete.
For more detailed information, you could refer to this article:
How to manually remove programs from the Add or Remove Programs tool
http://support.microsoft.com/kb/314481
Karen Hu
TechNet Community Support
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TS1702 How do I get a refund for an app that did not work/deliver well at all?
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How to delete an Update for an App that is not loaded on phone?
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I have an app that does not show up on the left under iTunes. How do I delete it?
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Hello, guys. My problem is that I want to purchase an iPhone app that is not available in my AppStore(s). I am registered in the Japanese and Russian AppStores, and the app I want is available only in the American AppStore. Do I have to change my AppStore for this? And how can I do it? Or do I have to create a new Apple ID for the American AppStore? I tried to do the latter, but it requires a billing address located in the US, which I don't have. What are my options?
Thank you in advance.No worries. The forums can be a bit confusing to navigate at first.
You might want to contact the developer of the app in which your interested and suggest they offer it in your country. There may be reasons they can't but if they can and they know there's interest, they just might.
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I've also had the same issues, after upgrading to IOS 6.0, the apps in my iPhone 4 were crashing and the battery life run out very fast.
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The crashing were stopped! also the battery was back to normal.
I found the solution by first looking at the crash logs (in IOS 6). you can find them at Settings -> General -> About (at the bottom of the About menu you will find the option that opens the logs).
There i saw many logs about Low Memory crash. 99% of the logs were pointed that the largest process (use the most memory) during the crashes is "dataaccessd".
I search in the web and found that this process is a deamon process that reponsible the Mail accounts (like Exchange/Gmail) and contancts list.
I've installed the app "System Status - activity monitor" which shows important system info like CPU usage, Memory usage and running processes.
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On my CC drop down menu why is it only Lightroom app that does not have CC
I have historically used Lightroom as a single purchased product and recently I purchased Creative Cloud.
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haw do i get a refund for an app that do not work properly.
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thenksFOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom
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