ASN not gettting updated after Workorder completion phase

Hi ,
I am doing workorder collaboration scenario. But after completion of the phase and when i complete transportation phase (shipping) , ASN should get generated in the background and it should update the conformation control key with inbound delivery in Purchase order in ECC.
But it is not happening , I dont know how to check whether the ASN is created in the background in SNC , The ASN is not getting updated in ECC in PO .
Can anybody help me to resolve this issue.
Thanks and Regards
shailesh

Hi Shailesh
I think first step would be to check whether ASN is getting created in SNC - you may go to Web GUI -> Delivery -> ASN -> ASN Details. If you do not see any ASN there, the issue might be from supplier side.
How are you bringing ASN to customer's SNC system  -
1) Creating directly in Web GUI (as Nitin has mentioned)
2) Bringing as XML message from supplier
3) Using EDI or other third party system
Thanks,
Prasun

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