Aspire V3-771-6470, Windows 10: Installed new battery: 0% available (plugged in, not charging)

I have: Aspire V3-771-6470 with 500GB SSD, 16GB RAM, WINDOWS 10.  Have had this laptop for about 3-4 years with no issues.  But, the battery had seen better days.  It lasting only 20-30 minutes.  So, yesterday, installed brand new battery and charged fully.  When I turned on laptop, battery meter shows "0% available (plugged in, not charging).  I researched on internet and have tried several of the "quick fix" approaches with no luck. What happened? Please help. Thanks.

Has anyone tried a new power cord?
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