Asset Intelligence Catalog not working
Hy
in my sccm 2012 the asset intelligence is not working the error is "connection faliled - service offline"
The log says
Asset Intelligence Catalog Sync Service Warning: 0 : Thu, 09 May 2013 10:10:09 GMT:WebException trying to download:
Status = Timeout
I use a proxy
Any ideas?
What URLs need to be accessible to the Site System for Asset Intelligence?
It's the AI Sync Point (role) which needs the connectivity, so that isn't necessarily the site server - it depends where you install the role.
The only stuff I could find (with a quick look) is that AISP uses https/tcp443, no listed URLs
http://technet.microsoft.com/en-us/library/hh427328.aspx#BKMK_CommunicationPorts
You might need to log/trace at your proxy, and build the whitelist from that?
Don
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Asset Intelligence Catalog Sync Service Warning: 0 : Tue, 09 Dec 2014 19:04:19 GMT:WebException trying to enroll: Status = Timeout
Asset Intelligence Catalog Sync Service Error: 0 : Tue, 09 Dec 2014 19:04:19 GMT:Retrieve Machine Cert, Error - The operation has timed out
Asset Intelligence Catalog Sync Service Error: 0 : Tue, 09 Dec 2014 19:04:19 GMT:Exception attempting sync - The operation has timed out
Asset Intelligence Catalog Sync Service Information: 0 : Tue, 09 Dec 2014 19:04:19 GMT:Exception details:
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Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:37:54 GMT:Reading persisted settings from registry
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Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:37:54 GMT:Next scheduled sync time: 04/02/2013 00:00:00; Polling Interval:900 seconds
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:37:54 GMT:Authentication: Did not find machine certificate in ALM store
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:37:54 GMT:Enrollment Certicate Path is empty, use bootstrap cert
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:37:55 GMT:Created bootstrap cert from byte array
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:37:55 GMT:[Subject]
CN=e72756d8-8fe6-4bdd-90cb-31470ef06e18
[Issuer]
CN=CatalogServiceIssuingCert.manage.microsoft.com
[Serial Number]
9CB329404F8ED1B54559ECEED401C966
[Not Before]
6/19/2012 3:03:31 PM
[Not After]
6/19/2015 3:03:30 PM
[Thumbprint]
5059FF937ED6CD2F1FCAA83A79576150C99EF9AB
Asset Intelligence Catalog Sync Service Warning: 0 : Mon, 01 Apr 2013 12:39:35 GMT:WebException trying to enroll: Status = Timeout
Asset Intelligence Catalog Sync Service Error: 0 : Mon, 01 Apr 2013 12:39:35 GMT:Retrieve Machine Cert, Error - The operation has timed out
Asset Intelligence Catalog Sync Service Error: 0 : Mon, 01 Apr 2013 12:39:35 GMT:Exception attempting sync - The operation has timed out
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Microsoft.AssetIntelligence.CatalogSyncException: The operation has timed out ---> System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.AssetIntelligence.CatalogService.ProcessRedirection(Uri uri)
at Microsoft.AssetIntelligence.CatalogService.GetWebRequest(Uri uri)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.AssetIntelligence.CatalogService.Enroll(String enrollmentRequest)
at Microsoft.AssetIntelligence.SyncAdapter.Enroll(X509Certificate2 bootstrapCert)
--- End of inner exception stack trace ---
at Microsoft.AssetIntelligence.SyncAdapter.Enroll(X509Certificate2 bootstrapCert)
at Microsoft.AssetIntelligence.CatalogUpdateSvc.RetrieveMachineCert()
at Microsoft.AssetIntelligence.CatalogUpdateSvc.DoWork()
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:39:35 GMT:1 Data/Status copied to outbox
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:54:35 GMT:Reading persisted settings from registry
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:54:35 GMT:Using proxy: Server=http://proxy.MyDomain.local:8081/, Credentials=default
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:54:35 GMT:Sync Now detected
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:54:35 GMT:Next scheduled sync time: 04/02/2013 00:00:00; Polling Interval:900 seconds
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:54:35 GMT:Authentication: Did not find machine certificate in ALM store
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:54:35 GMT:Enrollment Certicate Path is empty, use bootstrap cert
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:54:35 GMT:Created bootstrap cert from byte array
Asset Intelligence Catalog Sync Service Information: 0 : Mon, 01 Apr 2013 12:54:35 GMT:[Subject]
CN=e72756d8-8fe6-4bdd-90cb-31470ef06e18
[Issuer]
CN=CatalogServiceIssuingCert.manage.microsoft.com
[Serial Number]
9CB329404F8ED1B54559ECEED401C966
[Not Before]
6/19/2012 3:03:31 PM
[Not After]
6/19/2015 3:03:30 PM
[Thumbprint]
5059FF937ED6CD2F1FCAA83A79576150C99EF9ABOK, fixed. We fixed it by whitelisting the primary site server on the proxy. Gerry Hampson suggested it here...
https://social.technet.microsoft.com/Forums/en-US/a8719c37-1c24-47ae-b980-cb7b52aa3fe1/asset-intelligence-synchronization-point-status-online-service-account-is-not-provisioned?forum=configmanagergeneral
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