Assign Reason Code via FBL5n

Good Afternoon SAP Guru's,
If a user forgets to assign a reason code, how can they add it via FBL5N? When you go into the item and you select Additional Data, it is not there.
Where do I find this in customizing?
Thanks!
POINTS ASSIGNED!

Thank you Kishan
I did that before and I got an error message:
field BSEG-RSTGR does not exist in the screen SAPMF05L 1301
That is why I find it odd that I am not able to drill into the particular line item, change, and then additional data, the reason code field is not there.
That is why I thought there was something wrong in the original config but I cannot find it.
Any idea? More points awarded

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UCCE / CAD Reason Codes

Hi All,
We are running UCCE with CAD ( 8.5) and have requirement to enable the reason code for specific team. I just gone through the admin guide of UCCE and CAD.
In UCCE / CAD deployment ,it's recommend to keep the reason codes in CAD by keeping the "idle reason required" is unchecked.
I tried with creating the reason code in CAD but option is not available. please clarify below queries.
1) Reason codes will be configured in UCCE not in cad ? [ Reason code can't be created CAD or it's disabled. Reason codes are imported from UCCE]
2) Reason codes are mapped to Agent by CAD workflow group ?
3) Reason codes are available in report ?
Thanks in Advance !!!

Hi,
Reason codes will be configured in UCCE and then they will be synced in CAD database. they can not be created in CAD.
once they are available in CAD, you can assign them to workflow. you can create team specific workflow and assigned Reason codes to them.
regarding logout/idle reason code, this should match to your Agent desk setting.
if you need them enable on both places.
regards
Chintan

F-28 payment with reason codes

Hi All
In F-28 I made a payment to a customer and I was unable to see the reason code in fbl5n, Can any one help where I can see the payments made with reason code?

Hi,
Try adding the reason code through FB02 for that document in additional data and save, to see whether the reason code is getting stored at the line item level. If it does then there might be some mistake at the time of data entry in the original document.
Hope this info helps.
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Venkat

Add Reason codes to the line items using FBL5N

Hi
I am trying to assign the reason codes to the customer incoming payments using mass change functionality in FBL5N.But error ' unable to change every document ' appearing
Please reply ASAP
Regards
Akbar

Hi,
if you have tried to change some of those documents manually and you didn't find a reason why it is not changing I recommend to change via LSMW or CATT on transaction FB02.
I am sure you have this field open and changeable in all of your documents.
You would need to have only fwe fields in it...
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Hein

How do I change the assigned site code on a REMOTE client via WMI (C#)?

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I was wondering if it is possible to change the site code on a client remotely via WMI. I have found one or two links to this, eg
http://msdn.microsoft.com/en-us/library/jj874135.aspx
and
http://social.technet.microsoft.com/Forums/systemcenter/en-US/67b671bb-4819-4e7a-a4f6-6cb7ded17722/sccm-2007-change-assigned-site-code-on-clients?forum=configmgrgeneral
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Reason Code automatically defaulted in dispute created from FBL5N

Hi Guys,
Your help would be greatly appreciated here.
We have a situation where ONLY for document type RV (Billing transfer), the reason code is defaulted to "AA" awaiting audit. This happens when I select a particular customer invoice from FBL5N and create a dispute from there. While creation of dispute, it does not ask me for any reason code entry and is not even there as an input field, but when I save this dispute and view it in the corresponding FI document, the reason code gets populated as AA in additional information tab of financial document.
We want to change this reason code from AA to DI but we dont seem to find where to change this.
I have revisited every possible configuration for dispute management and even checked "Define Default Values" in dispute management and we have not mentioned AA as default value anywhere. But we are not able to find it. Note: This is happening only for document type RV and for other doc types no reason code gets updated.
Is there any configuration which I might have missed?
Regards,
Sweta

Hi Mark,
I was hoping you would respond to this considering your experience in this. I have checked for substitutions already but there is no such substitution which exists. Our technical team is trying to find out if it is hardcoded but they have not had any clue so far. Some routine would hardly be a case because the accounting document is already existing and after this the dispute is being created. i.e. the dispute is not getting created on the SD side nor it is getting created at the time of transfer of docs from SD to FI. It is purely during FI-Dispute link up after SD part is over. However, I will still tell my technical team to look into it.
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Sweta

Displaying reason code in customer ledger FBL5N

Dear All:
I have created a new reason code and posting keys are properly configured as reason codes. But text for reason code is not being displayed in customer ledger account against the reversed line item. Please help how to do so.
Regards

I don't think you can see the cheque void reason code text in FBL5N (Customer line items) since void code is associated with cheque and not with customer line item. Void reason code is available in cheque table PAYR.
One work around would be to use a different document type for cheque payment cancellation documents so that these line items can be easily identified in customer ledger. For example, if you use document type ZP for payment documents (configured in FBZP), then use document type ZC as Reverse document type for ZP in transaction OBA7.
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Venkata Ganesh Perumalla

Reason code field in grayed out when trying to change the document via FB02

HI
I am trying to change a document via FB02. When I try to add a reason code to this document by giving these details in additional data segment of the document I am not able to do so as the field is grayed out.
Kindly advise me how to proceed with it.
Regards
Shiresha

Hi,
Go to Tcode - OB32
Click on new entries
Input the following -
Field name = BSEG-RSTGR
Select Field can be changed
Save
This is will make the field editable in change mode.
Regards,
Mike

Incoming payment by F-28: Reason code error while posting

Hello everyone,
I want to post Incoing Payment using F-28 net of TDS. I want the separate GL account to be picked up automatically for the difference when I enter the Reason Code 003.
I did the following customization for the same.
1. Financial Accounting> Accounts Receivable and Accounts Payable> Business Transactions>Incoimng Payments> Incoming Payments Global Settings>Overpayment/Underpayment> Define Reason Codes:- Here I selected the Indicator 'C' for reason code 003 which is for "Indicator: Charge off difference via separate account". The reason code 003 is for TDS Netted
2. Below the Define Reason Code node, I selected the node 'Define Accounts for Payment Differences' . Selected the key ' Rules' and selected the checkbox 'Reason Code'. Then clicked on 'Accounts' and enetered the desired GL account against the reason code '003'.
After doing the above customization I posted the Incoming payment using T code F-28. I entered the difference in the field 'Difference Posting'. Then entered reason code '003' which is for 'TDS netted' in the field 'Reason Code'. Now, I am getting the follwoing error.
Reason codes with automatic charge-off are not permitted here
Message no. F5605
Diagnosis
The reason code entered is designed to ensure that the payment difference amount is posted to an account specially set up for this purpose. Postings of this nature usually require additional specifications (e.g. tax code, business area). If the difference stems from a single open item, the necessary specifications can be taken from that item. In the case that led to this error message, however, the difference does not stem soley from one item, which means that this method cannot be used.
System Response
The reason code entered is not accepted.
Procedure
You can either select a different reason code, which would create a new open item for the customer or vendor OR write off the difference using the function Charge off diff.. This function either takes you into a pre-configured account assignment model or into the document overview. From here you can enter the required difference postings.
How can I proceed ahead?
Thanks and Regards,
Pradnya

Hi Saulo,
Thanks for ur reply.
I had alreay done the config in OBXL and OBBE. Only thing I wanted to know is while posting Incoming Payment by F-28, how to use this reason code.
Ur reply was a gr8 help for me.
Regards,
Pradnya

Clearing Payment to a G/L account set up in Reason Code

I am having a problem posting an overpayment/underpayment to a G/L account using a reason code. What I am attempting to do is, using F-28, have the remainder of an underpayment post to a G/L account attached to the reason codes. What I need to have work is that in F-28 I do not want to have to enter any data on what the residual amount is, it should just take whatever is not paid and apply it to the G/L account tied to the reason code. I have set 3 new reason codes in OBBE to test different possibilities with the checkboxes in that transaction, and have attached each of the reason codes to accounts using OBXL. What is happening now is that when I enter a short pay amount for an invoice and I enter a reason code in the RCd field in the residual tab - I hit save and it seems to try to attach the remaining amount to an account that is currently tied to a blank reason code in our setup in OBXL. I would think that since I am placing a code in the RCD field, that it would use the account tied to that. I have also tried to use the reason code field below, but encounter the same results or, with one of my codes that has the "charge off difference via separate account" checkbox checked, it will not allow that code in that field below.
There must be a way to take the shortpay amoun,t and without entering the residual amount anywhere, use the G/L account tied to the reason code to post the remainder to. Can anybody help on what I may need to do to get this to work?
Thanks -
PS. This is not a tolerance issue as I have set the tolerances for both the customer and the user high enough to allow under/overpayments.

No... this is SAP standard.... if you are treating them as residual payment and the GL is seperate than the small diff GL we have to enter the amount there..... as system cannot understand whats the differnece when we dont put the amount there......
we can always see the field NOT ASSIGNED in the bootom.. it is just the matter of copy paste for the user.... it has to come thro user discipline.... i dont see a standard sap way of doing it,....

Reason code with post with different GL account

Dear All,
Help me to understand the following
1.Reason code wise standard report
2.customer/vendor payment difference want to post separate gl with Reason code wise
3.Partal /Residual payment with different gl with reason code.
4.Invoice is posted customer refuses to Pay.
How to simulate the scenario without using dispute Management/Credit Management.
Guide me is there any way to simulate the above issues with reason code.
5.Suggest me is there any configuration other that OBBE/OBEX
Reason code and post with diffent GL
Regards,
CS

Hi CS,
1.Reason code wise standard report.
A. We can get the Reason code wise Report Customer line item Report FBL5N @ select screen and out put screen with change layout.
2.customer/vendor payment difference want to post separate gl with Reason code wise
A.Configuration OBBE we can configure, with the tick "C", and OBXL we can assign GL a/c and rules activate Reason code.
3.Partial /Residual payment with different gl with reason code.
A. while posting F-28 , or F-53 difference amount post in the field we have to field Reason code and Differences amount and simulate,
Note:If we select Reason code xxx with "C" in this scenario system will through error, we have to use other reason code except "C".
Each reason code we can configure according to our requirements.
4.Invoice is posted customer refuses to Pay.
No idea in sap.
Rds,
@nil

Multiple reason code in payment advice

We have requirement to put multiple reason code at the time of cash application which we can do manually via f-28 and via payment advice
F-28 is working fine but payment advice is not
Steps
Booked AR invoice of $1000
Create payment advice of $1000 with below line item and reason code.
AR Cr 200$ with reason code p1
AR Cr 300$ with reason code p2
AR Cr 400$ with reason code p3
AR Cr 100$ with reason code p4
Apply cash using payment advice.
Issue
The first line of payment advice is booked as on account AR Cr 200$ without reason code p1 and residual is created for other 3 lines
I am expecting the result should be that it should create residual for all the 4 lines with correct reason code.
Expected result
AR Cr 200$ with reason code p1
AR Cr 300$ with reason code p2
AR Cr 400$ with reason code p3
AR Cr 100$ with
Is it something i am missing at the time of creating payment advice or applying cash.
I tested and had issue with the first item of payment advice. There should be something I missed in the payment advice creation .
Thanks in advance for help.
AB

Hi,
What you could possibly do if the reasons for rejection are similar for each lot is to create these combinations as UD codes and assign them to your selected set. Else you could record the reasons for the rejection in the long text and display this long text on your reporting.
Regards,
Roderick

Reason Code dispaly in FBL3N report

Hi!
We have used reason codes for specific purpose i.e when ever cash and bank postings are happened, reason code must be assigned in order to know the nature of payment.
But while taking the FBL3N report, reason code is not dispalying any data,available in BSEG table.
how to do it?
I have configured for choose additional fields under GL Accounting - GL accounts-Display line items-choose additional fields.
regs,
Ramesh

Hi,
Go to FBL5N and execute.you will see the list of open and cleared items.Change the layout by selecting the Reason Code in the list available and click the left arror button and save it.you can see the reason code.
Thanks
Prasada

Reason code for short payment received from Customers

Hello
We are on ECC 6.0 without application of any enhancement package.
Requirement is to capture reasons of short payment received from customer and generate a report based on such reason codes.
Reasons of short payment received could be - Adhoc payment; Excess billed; Tax deducted at source (TDS) on freight / service charges and Bank charges etc.
Let me know relevant configuration required.
Would reason codes be captured during incoming payment entry or customer account clearing?
Thanks.
Vimal, India

Hi Vimal
Following is the configuration for Reason code for customer payments. It can be short payment, over payment or discount not allowed.
First step is to define reason code. You do this in Financial Accounting (New >Accounts Receivable and Accounts Payable>Incoming Payments>Incoming Payments Global Settings>Overpayment/Underpayment>Define Reason Codes
Define reason code , short text, long text and assign it to correspondence type. (please note correspondence type settings needs to be done first). There is a column c which is Indicator: Charge off difference via separate account set this if you want to post the difference to seperate account during clearing customer open item.
The second step is to define accounts for payment difference.
Financial Accounting (New >Accounts Receivable and Accounts Payable>Incoming Payments>Incoming Payments Global Settings>Overpayment/Underpayment>Define Accounts for Payment Differences
Assign G/L accounts against reason codes.
The third step is Define Reason Code Conversion Version
Financial Accounting (New >Accounts Receivable and Accounts Payable>Incoming Payments>Incoming Payments Global Settings>Overpayment/Underpayment>Define Reason Code Conversion Version
In this step, you make the default settings you need for the manual incoming payment processing via payment advice notes. If differences between the payment advice item and the total of the allocated open items occur after selecting the open items, you can enter a reason code in the payment advice item. This represents the reason for the reduction of the payment amount specified by the paying person.
Create version 001 and name for it.
For correspondence type create or assign relevant form and print program in global settings> correspondence
Once you have these settings you can insert appropriate reason code while clearing customer open item .
You can print correspondence via T-ode F.62 on a monthly basis or wekly basis.
Hope this helps.
Thanks
Sanjeev

Customer Payment using Reason codes

Hi Freinds,
I have checked many SDN replies on this, but i didnt find the right solution.
I have assigned GL account for Reason code 055 for ZDI (Payment differences by reason) in OBBE. In F-28 i want to post some difference amount to this account automatically. when i selected 055 on Residual tab and simulated, the difference amount again going to Customer a/c.
Please tell me the possible reasons and please explain me briefly how to use the Reason codes in F-28 step by step
Appreciate your help.
Thanks in advance.
Kanna.

Hi,
Please check the settings for 'Reason code: 55' through 't.code: OBBE'.
Though you asign a GL account for reason code, if the reason code is not activated for Charge off difference via separate account, system will not charge-off the difference to a GL account.
Thanks,
Vinod

Assign Reason Code via FBL5n

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