Assigning apple ID to previously used iphone.

I have an iPhone 3gs that I have givven to a family member. the phone provider has already made changes to account for billing purposes. I now want to apply the other apple id to this phone, but my old user name is greyed out and I can't assign  the new Id tot he phone. WE want this phone to have access to iCloud but new user must assign her established Apple id. Help Wannted.

Unless you have the previous owners password you cannot remove the Apple ID.  The previous owner did not correctly prepare that iPhone For sale and needs to remove all information.  If the Activation Lock is not set by turning on Find My Phone in Settings, iCloud, you can go to Settings, General, Reset, Erase All Content and Settings to get rid of it.  If Find My Phone is on, only the previous owner can clear it.

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