Assigning keyboard shortcuts to actions not working

I have two actions that I use quite often. I assigned keyboard shortcuts to them in the actions dropdown menu. However whenever I press the shortcut keys, nothing ever happens. I have tried changing the modifier key combinations......nada. If some has any suggestions, I sure would appreciate them.
Thanks

Most F keybaord shortcuts are assigned to something already in Illustrator or by your OS, so you may have a conflict.
System preferences >> keyboard >> (CHECK) Use all F1, F2 ...

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