Assigning Multiple channels to one Camapign

Hi Gurus.
We have a requirement for our business where the marketing user would like to assign multiple channels to a campaign. Is this possible.
Ex. Marketing dept creates a campaign would like to target all existing customer. Now they want to execute this campaign through, telephone, e-mail, etc.
My question is it possible and if so how can we assign multiple channel for one campaign execution.
Unfortunately this a urgent requirement and i need to come up with a solution by very quickly.
Your help ment awould be really appreciated.
Thanks
Rao

Hi Rao
it is pretty easy,just you have to define the communication channel for all the BPs which you want to use for your segmentation cause.
within those BPs go to the identification tab and therein you just mention all those communication channels details which you want to use for assigning the BP to target group
after you are done with it just assign target group and do the segmenation.
do revert back in case of any doubt
best regards
ashish

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