Assigning reason for status in lead transaction

hello everybody
i'm using CRM 5.0 and what i did is that i create all of subject profile and code group profile and codes and i assigned status and subjuct profile to transaction and it doesn't appeare
high point for the quick response

Hi Anthony,
i think you assigned the status and subject profile in SPRO.
you also need to assign it in the transaction type settings in CRM SPRO transaction.
you select your transaction type and then select the leading business categroy and then you select the next label customizing on the left side screen (i forgot the name it comes under business category)
you need to enter your subject profile here also and you can find what deafult values should appear for drop down values.
Hope it clarifies.
Thanks and reward points if it helps
Srini

Similar Messages

"Reason for Status" in Service Ticket

Hi Experts,
In IC Webclinet (SAP CRM 2007) I am in the porcess of configuring a Transaction Type for Service Ticket. There is field called "REASON FOR STATUS" which needs to be filled in every time when the status of the Service Ticket is changed. I am not able to find this in the system. Can any one suggest how do I configure this field in the system.
Regards,
Ronit

Hi Ronit
Status reasons is nothing but a Subject Profile.
Heres how to config Subject profile:
1. Define Catalog:
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Catalogs
2. Define Code Groups and Codes
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Code Groups and Codes for Catalogs
3. Define Code Group Profiles
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Code Group Profiles
4. Define Subject Profiles
IMG > CRM > Basic Functions > Catalogs, Codes and Profiles > Define Subject Profiles
Now you can assign the Subject profile to the status profile.
I hope this helps
Rupesh

Status of Sales Order Open Even after assigning Reason for Rejection.

Hi All,
I am facing with a basic problem wherein even after assigning a reason for rejection status for a sales order, the sales order numbere is appearing in the list of Open Sales Order(VA05).
Also another case is i created a sales order with one line item, invoiced the same. Now i cancel the invoice and further wanted to close the sales order as i cannot delete the same. In this case also i see that even after assigning the reason for rejection, the sales order number along with its details appear in the list of open orders.
Can somebody please tell me whatt configurations have i missed?.
Regards
Bhushan
Edited by: NAGABHUSHAN THIPPANNA on Nov 30, 2009 9:14 AM

Hi Vivek,
Thanks for the reply... My issue got solved partially. Now if i assign a "Reason for rejection" to the sales order then that sales order is not reflecting in the VA05 (open orders list).
But given a scenario wherein i create a sales order and whose quantities & values gets updated in the standard infostructures and i will be able to see the same by executing MCTE (incoming orders & Qty). After assigning the reason for rejection for the same sales order i view the output of MCTE then the report still displays the old ordered quantity and value. Is there any wayout to control this wherein the moment we assign a reason for rejection for a line item in a sales order and the values get reversed in the standard infostructures.
Thanks and Regards
Bhushan

To assign smartform for bid invetation to transaction type of BidInvitation

Hi friends!
Could you tell me if it is possible assign output format(BBP_BID_INVITATION) for bid invetation to transaction type of Bid Invitation?
Thanks.

Hi,
You need to implement the BADI BBP_OUTPUT_CHANGE_SF
There you can implement the logic that you need for your business process, for example:
You have different transaction types for BID INVITATION (ZXX1, ZYY1, ZWW1) and you want to use different smartforms for each one, then you need
1. Create the different smartforms with the transaction SMARTFORMS (for the bid invitation you can make a copy from the standar smartform BBP_BID_INVITATION which includes the structures and tables for the bid invitation then you don´t need to create a complete smartform)
2. Implement the BADI BBP_OUTPUT_CHANGE_SF with the transaction se18 or se19 or SPRO --> Supplier Relationship Management --> Cross aplication Basic Data --> Business Ad Ins (BadIs) --> Document Output --> Change Forms for document Output.
there you need to implement your own Ligic, use the method and parameters as i mention below.
Method: CHANGE_FORMS
Parameter: CV_SMARTFORM
Parameter: CV_SMARTFORM_MAIL
Parameter:CV_SUBJECT_MAIL
Code Example:
DATA: wa_header_bid     TYPE          bbp_pds_header.
For getting the document
CALL FUNCTION 'BBP_PROCDOC_GETDETAIL'
    EXPORTING
      i_guid         = iv_guid
    i_object_id    =
      i_object_type = iv_object_type
    IMPORTING
      e_header       = wa_header_bid.
IF iv_object_type = 'BUS2200'   Bus for the Bid Invitation
IF wa_header_bid-process_type = 'ZXX1'.
       cv_smartform = 'smartform name 1'.
       cv_smartform_mail = 'text body for the email 1'.
       cv_subject_mail = 'text subject for the mail 1'.
   ELSEIF wa_header_bid-process_type = 'ZYY1'.
                  cv_smartform = 'smartform name 2'.
                  cv_smartform_mail = 'text body for the email 2'.
                  cv_subject_mail = 'text subject for the mail 2'.
            ELSEIF wa_header_bid-process_type = 'ZWW1'.
                     cv_smartform = 'smartform name 3'.
                     cv_smartform_mail = 'text body for the email 3'.
                     cv_subject_mail = 'text subject for the mail 3'.
    ENDIF.
ENDIF.
That's all

How to identify reasons for a very slow transaction?

Hi All,
If I see that a SAP standard transaction is very slow for every user, what are the areas that I will have to look to get it resolved.
All other transactions work quick and only one transaction is very sluggish. How to find the root cause and resolve this?
Thanks
Vijay

Hi,
I have used Tx Code SGEN to reduce the time to open every Transaction. As opening every transaction require the compilation of some programs, reports etc, which takes a lot of time.
This transaction S creen GEN erator, will load(compiled version of ) all the frequently used transactions into the database. Database size will be increased by 2 GB or more.
Refer this link for more details :
http://help.sap.com/saphelp_nw70/helpdata/EN/28/52583c65399965e10000000a114084/frameset.htm
I hope this will help you.
Best Regards,
Pradeep Bishnoi
Edited by: Pradeep Bishnoi on Dec 31, 2008 1:32 PM

How to Maintain Reasons for the Opportunity Status in SPRO

Dear all,
I want to maintain reasons for the opportunity status. could any of you educate me about this. Your help will be highly rewarded.
thank you
Raghu ram

hi Raja ram,
u can maintain status reasons for Opportunity SPRO
CRM-TransactionsSettings for Opportunity--Maintain Status Reason and Status Profile for Opportunities
in this u need to select cataloge type (O1) in this u can maintain reasons for status
Regards
sreedhar

Common follow-up task for multiple lead transaction types

Hi Gurus,
Happy New Year.
I am creating 3 lead transaction types as per the business requirement and i want to use common lead follow-up task for all three Lead transaction types. My question over here is what are the problems if i use common follow-up task for multiple lead types.
Thanks and Regards,
Arun

Hi DJ,
Thanks for the Quick response....
comming to your questions,
1. As of now i am planning to use same number ranges for 3 lead transaction types.
2. Yes these lead types are user specific. first two lead transaction types will be seen by User A , and Lead Type 3 will be seen to User B.
please suggest me how to go on.
Awaiting for your response.
Thanks and Regards,
Arun

Short dump while marking Sales order Line item for Reason for rejection

Hi All,
Need your help in the following regards.
In system Client is creating a sales order with 100+ line items and for each line item a project gets created automatically at the background as it is a make to order senario. Now what is happening is customer suddenly call's and tells to stop few line items tempororily till he gives go-ahead, so our client is marking it for reason for rejection, while doing this the network created for a project is getting deleted. Once we receive conformation for that line item agin to proceed we are removing the reason for rejection and it was suppose to create a new network, but system is taking huge time to do this and going for a shout dump saying time-out error, in few cases it is creating the network.
Need your valuable inputs how we can address this issue to avoid the short dump. We have increased the buffer time to 30min also.
Thanks
regards
kishore

Hi,
You can easily list out sales order that have been assigned reason for rejection..simple extract of table VBAP-ABGRU = not blank.
This report should list out the sales order number along with some more details, as required.
Now the report should allow to choose the documents i.e. like giving checkboxes in the left most side and once the user chooses the sales documents he wants to get processed--> the program should call change Sales Order FM or BAPI. Execute this in background.
Regards,
Raghu.

How can I pass value in status and reason for rejection using BAPI_LEAD_CREATEMULTI when creating multiple lead

Hello,
I want pass value in STATUS and Reason for rejection according to requirement when i am creating multiple lead using BAPI_LEAD_CREATEMULTI. Please help me how can i pass value. Please give some sample code that in which table i have to pass values and please also tell me INPUT_FIELDS values. Please help me
Regards,
Kshitij Rathore

Hello,
Please help me for solve this problem. I am trying to solve problem from last 4 days but i didn't get any solution.
Regards,
Kshitij Rathore

Function module to change the reason code for status in a Opportunuity/lead

Hi,
What is the function module to change the opportunity reason. I was able to change the status using the crm_order_maintain but How can I change the reason for that opportunity.
Thanks
naveen

You can use CRM_ORDER_MAINTAIN and populate the parameter IT_SERVICE_OS
or use BAPI_OPPORTUNITY_CHANGEMULTI and populate the parameter SERVICE_OS.
BR,
Florin

Reason for Rejection and Rejection Status

Hi,
Can any one please tell me when and in what scenario following fields being populated
: Reason for Rejection - ABGRU
Rejection Stauts - VBAG-ABSTA
Thanks

Hi,
Suppose an order has been created of 100MTS and been Dispatched & Billed only 90 MTS.Now rest of 10 MTS ,you dont want to dispatch.Then in that case , Marketing person will mention the Reason of Rejection like Order Shortclosed.Now if you will see the Status of order in Document Flow , it will be closed.
So if it is MTO Scenario, then just De-Assign the Stock from the Sales Order and assign it to the newly created one.
Best Regards,
Ankur

Error in WEB IC FOR WORK ITEM "Choose an assignment reason"

We are getting an error in WEB IC where user is trying to resubmit the work item by giving the resubmission date, re submission reason , Status, and sub status
but when users are trying to save it they are getting an error i.e. "Choose an assignment reason" and they are not able to complete the process
I know there is config for maintaining "Define Reasons for Assignment of Work Items" in SPRO under work items, but this config is not applicable since we are not assigning work item to a new unit and/or a new collection specialist, or removing any assignment. we are just re submitting the work items
Any help on this will be highly appreciated.

Hi,
Just a thought - on a couple of my previous projects we had some custom CRM Fron-end validation between Work Item Sub Status and either re-assignment reason and/or Closing result code.
Perhaps check with your Development support team to ensure no such cross-validation exists upon saving.
Regards,
Ivor Martin

PPM 5.0: Assign cProjects New Status to Project Mngt business transaction?

hello Experts,
In SPRO -> Project Management -> Basic settings -> Create/Change Status Profile for User Status, I created my own status profile and assigned them to object types.
Now, for status synchronisation, i need to map Project / Initiative Business Transaction to DFM Business Transaction
( SPRO -> Portfolio and Project Management -> Portfolio Management ->Base System Interfaces -> Decision Flow Management Settings -> Status Synchronization -> Map Project / Initiative Business Transaction to DFM Business Transaction)
My question is :
How can I create my own Project Management business transactions?
if is not possible, how can i assign the standard ones (DX01, DX02, etc) to my own status (ZST1, ZST2, etc) ?
Thank you in advance,
Amal

Hello,
Check the trasnaction BS32 for adding new business transactions.
Cheers
Amit

How to enable field "reason for rejection" of view "status" in CRMD_ORDER

Hello Everyone
I need to activate/enable field "Reason for Rejection" in view "Status" of transaction CRMD_ORDER though a delivery document is created for the sales order.
Can some one pls let me know where do I need to code to make field "Reason for Rejection" enabled.
FYI, the same logic was applied for VA02 as well and the logic is written in userexit "USEREXIT_FIELD_MODIFICATION" which is working fine.
Apprecriate your quick response.
Thanks
Dharma

Hi Raj,
Usually we use function module CRM_STATUS_UPDATE to
change user status in document. But if you want to
trigger next process or change from certain user status to next status interactively by the system, you can
use Badi CRM_ORDER_STATUS (here you have after and before
method).
Hope this could help.
Rgds,
Gun.

Change System Status of SO item dynamically based on Reason for Rejection

Hi ppl,
Our SAP user has raised a requirement as described below:
In sales order (in creation mode (VA01) or change mode (VA02)), if at the item level, the reason for rejection is mentioned, then the system status for that item should be automatically set to Technically Complete SET (TECO); and if the user removes the reason for rejection for the item, then the system status Technically Complete should be RESET automatically.
We are looking for any user-exit or BADI available which would be allow this dynamic change of system status based on the reason for rejection field. (No manual interaction for setting or resetting the system status).
Technically, the functionality is based on the below fields:
Reason for Rejection: VBAP-ABGRU
System Status: JEST-STAT
Please provide suitable inputs.
Thanks,
Dawood
Edited by: Dawood.S.Ghasletwala on Jun 29, 2009 3:14 PM

program: SAPMV45A
User exit: USEREXIT_SAVE_DOCUMENT_PREPARE.
loop at xvbap where updkz NE 'D'.
if not xvbap-abgru is initital.
"set your system state here.
else.
"reset your system state here.
endif.
endloop.
hmmm you can as well try if you got all you need to know already in userexit: USEREXIT_CHECK_VBAP.
Edited by: Florian Kemmer on Jun 29, 2009 11:53 AM

Assigning reason for status in lead transaction

Similar Messages

Maybe you are looking for