Assigning views to Roles

Question

Hi,
I am unable to assign CCM views to a role in PFCG.
Out CCM system is on a different client to EBP system, when I try to assign a view I get 'action cancelled'.
Has anyone any ideas?
Thanks
Chris

Answer 1

Chris: to confirm your statements, I need to know what logon option you're using for CCM: SingleSignOn (SSO) or Anonymous Logon with Service User (AL).
From your post, my guess is you're using SSO, so I'll reply having SSO scenario in mind.
<i>The users who will shop must exist in the CCM client.</i>
Not necessarily. If you use the CCM-USER parameter in the call structure, then you don't have to have all your shopping users in CCM.
<i>They only need the /CCM/CATALOG_SEARCH (or equivelant)role assigned</i>
Yes
<i>The catalogue view is assigned to this role.</i>
Yes
<i>This means that the web service I have defined in EBP for the catalogue shouldn't have CCM-USER and CCM-PASSWORD defined as parameters.</i>
Depends. If you create all your shopping users in CCM and assign search roles to them, then you don't need to include CCM-USER in the call structure. However, you may choose not to create all your shopping (named) users in CCM. Instead, you can create a <b>non-named</b> user for each search role in CCM. Then you can enter these users in the CCM-USER parameter in call structures. Views will be determined based on roles assigned to these users.
This latter approach makes sense, for example, if you have just a handful views/roles. So, to re-iterate, you can assign these views to roles, roles to non-named users (in CCM), enter non-named users in the call structure(s), assign logical catalog(s) as required in Org Plan (in EBP). If you're familiar with Requisite, BugsEye integration worked in a similar way (except for roles).
Note that parameter CCM-PASSWORD is not required in the SSO scenario, even if you use CCM-USER.
Cheers,
Serguei