Assignment Manager

Does anybody know how to change the Dates displayed in the Assignment manager window ?
We're using it to assign resources for tasks, but it currently only displays a 2 week window.

This is done by the Planned Start and End dates in the Service Request details window.
These are defaulted to sysdate by the CUG_GENERIC_WK_PKG (part of the Generic Workflow for the Citizen Interaction Centre).

Similar Messages

Assignment Manager - urgent

Hi All,
Which responsibilty has the "assignment manager" form. What exact setups I need. This is urgent.
My requirement - create SR, link it to a field service task and and schedule it so it's cleary visible on the gantt chart that the task A is from 8-9 and task B from 9-10 and is assigned to specfic resources .
What do I use - Assignment Manager, Scheduler, Advanced Scheduler, Autonomous Scheduler, Dispatch center..I'm confused and this is urgent. Please clarify.
Alex.

Alex
Generate Shift tasks makes the assignment manager aware of the booked time of the technician's calendar.
Take an example: You business is to service laptops. You have customers all over the US (geography, territories). Say you have a customer in New York and you have some technicians always roaming in that area (say a couple). If ten customers call you at the same time, how to make a decision on whom to send where? First we need to know whether they are fully booked and till when (generate shift tasks does that). When you are on the phone with the customer, you decide what is the earliest time a tech is available based on this ( so you satisfied geography (proximity to customer's location) and availability.
But say you have pretty important customer in the same location. Per contract say your response time is under 1/2 hr. If it is then how do you ensure that the customer gets priority over everything else? We can either use preferred tech or resources at the coverage level.
Also if only of them of those two is skilled enough to service a particular type of laptop, you use skills. And also if that hard drive is crashed, assignment manager also checks who has this product (based on task and product association) and gives priority to them.
All these and more are in the mind of advance scheduler.
If the estimated time takes 1.5 hr, based on the availability you "schedule" the task to start at start time and end time that accommodates 1.5 hrs. If not if you enter start time and duration, end time should be populated.
Thanks
Nagamohan

Invoking Assignment Manager thru eScript

Hi,
This is with the requirement related to EAI.
After creating the SR from an external application using web service it has to be assigned to a proper employee or team member.
So we need to invoke assignment manager thru eScript.
Any idea how to invoke assignment manager thru escript.
Thanks & Regards,
Amzad B

Hey Antonio,
Thanks for the info.
I got it. We can invoke using "Synchronous Assignment Manager Requests" BusSvc's method "Assign".
I hadn't tried it yet once i have done I will let you know whether it works or not.
It has to work, I hope.
Thanks & Regards,
Amzad B.

Assignment Manager in Oracle On Demand

Hi,
I am new to siebel crm oracle on demand .I want to learn abt Assignment Manager in Oracle On Demand.
Could u please suggest some links where i can get details abt Administrative task with examples especially Assignment Manager task with examples
Suggest some free online materials and ebooks for obeginners to learnt abt assignment managers
Thanks

Hi,
Assignment manager in OnDemand is not that complex like Siebel Enterprise
If you haven't gone through Online help, that can serve as a good starting point to learn about it
https://secure-ausomxdsa.crmondemand.com/docs/1.10.0.1079.0.02/enu/help/setupassignruleshelp.html
-- Venky CRMIT

Assignment Manager los conection to DataBase

Hi all, I tell them that I have an architecture of 4 servers with Siebel version 8.1.1.5 with the lenguage Spanish, Portuguese and English and have the following problem:
- The assignment manager component falls, seems to lose connection to the database, these falls occur at all times, not just during business hours and is the only component that has this problem.
perform the following actions
· With regard to the loss of connection in the development server, restart the SQL Server service, and as a result the component assingment fall, will step status "Unavailable". The curious thing about this test is usually the first time you restart the SQL service did not fall, then the following reboots itself. Another thing is that the other components are not affected, just drop the ASGM.
· Also saw in one of the logs is the following message: - Loading High Level 2 000a1e7453a01d40:0 2014-08-04 16:58:34 The Column TEER_ID doens't exist in the table S_TERRALGN_PSTN. verify the file diccache.dat is updated.
- Loading High Level 2 000a1e7453a01d40:0 2014-08-04 16:58:34 Referring to attribute assignment criteria Division more than once in the dynamic candidate Staging Contact Minor # TM Opportunity Driven Industry Object Hierarchy Mapping TM Opportunity. · Tried to erase and re generate dictionaries, this was done on all servers but the problem persisted.
We see in the logs, it seems that the engine loses connection sql by what we see in the logs:
DBCLog DBCLogError one 000a183853a01d40: 0 08/04/2014 15:29:22 [Microsoft] [SQL Native Client] Communication link failure
GenericLog GenericError one 000a183853a01d40: 0 04/08/2014 15:29:22 08S01: [Microsoft] [SQL Native Client] Communication link failure
GenericLog GenericError one 000a183853a01d40: 0 04/08/2014 15:29:22 Message: Error occurred When retrieving message 'GEN-10' for language 'ENU'.
Additional Message: Calling Function: DICFindLOVType; Called Function: Calling DICGetLOVTypes
GenericLog GenericError one 000a183853a01d40: 0 04/08/2014 15:29:22 (asgnobj.cpp (7179) sys err = 3006 = 2) SBL-GEN-03006: Error when calling the function: DICFindLOVType
What I do not understand is that the base is not configured links to other bases, and this only happens with the assignment.
Any idea what could be the problem? thank you very much
Guadalupe

Hola
Lo unico que se me ocurre es reinstalando el server tools, debe ser la misma versión de la BD productiva, yo lo he hecho y hasta ahora no he tenido problemas.
Saludos

Problem w/ assignment manager

Hi everybody,
Firstly, I hope this is the right sub-forum for my problem...
I am working at this assignment manager problem and I truly hope, you can help me out.
The desired scenario is that the call center supervisor assigns tasks to the call center agents using the assignment manager (in assisted mode). As far as I have understood the concept, the assignment manager lists all call center agents in the Gantt. So it is easier for the supervisor to see who has enough capacity left, to fulfill the task.
Unfortunately, I cannot see anybody in the assisted selection mode. In the unassisted mode, all I have to do is entering the username and assign tasks to the user.
So, the question is how I can assure that all call center agents are available in the assignment manager (again, assisted mode). In my understanding, as soon as all selection criterions are de-activated all users should be available?!
Thx 4 help,
Florian

Nagamohan,
I started the request "Generate Shift Tasks", but nothing changed.
Here is a detailed list of all the steps, maybe you find something I did wrong:
(I found a manual in metalink, telling me that I have to create territory)
* Responsibility: Field Service Manager
* I navigated to Field Service Setup > CRM Foundation > Territory Manager > Territory Administration
* I created a new task (Territories - Catch All - Oracle Service - New)
* Entered Name and Description
* Rank 1
* Transaction Types: "Service Request and Task", "Task"
* Save and close
* Navigated to Field service Setup > CRM Foundation > Resource Manager > Maintain Resources > Resources
* Resource - my name
* [Tab: Roles] Role Type - Field Service Planners; Role - Field Service Planners
* [Tab: Groups] Groups - "MyGroup"; Group Member Roles - Field Service Planners
* Navigate to Field Service Setup > assign Territories to Planner Group
* I selected "MyGroup" in the list
* added the territory I created before
* Navigate to Field Service Setup > CRM Foundation > Territory Manager > Territory Administration
* I navigated again to Field Service Setup > CRM Foundation > Territory Manager > Territory Administration
* [Resource tab] entered my name (full access yes; primary contact no)
* Access Types "Service Request and Task", "Task"
Then I followed your advice and
* Navigated to Field Service Manager > Field Service Setup > CRM Foundation > calendar > calendar setup > define calendar
* Here I created a new personal calendar(!)
* Then I switched to > assign resources
* chose my previously created calendar and added myself and another person to the calendar
* I started "Generate Shift Tasks" (Action: Add)
Now I see my tasks as a time line in the Gantt chart (unassisted mode). Unfortunately, all the colleagues assign to the same calendar have the same entries. And in “View in Tabs” the field “First available Slot” – “Start time” is empty).
If you have any suggestions, please let me know.
I try to get more information about the calendar-type stuff.
Regards,
Florian

Siebel Assignment Manager: Multiple Assignment Rules

Hi All,
We have a requirement where in we have multiple assignment rules for a single assignment object.
Each Rule has only one candidate. When mutiple rule satisfy, it will assign the highest scoring candidate along with other candidates, keeping the highest scoring candidate as Primary.
We only want to keep the Highest Scoring Assignee on the assignment. Anyone knows if this is possible without customization ?
Regards,
Prasad Sawant.

Hi Yossi,
yes this is possible.
Although I have not done it myself I know that it will work. You should find all necessary steps in Bookshelf "Assignment Manager Administration Guide" Chapter 10.
You can read it here:
http://download.oracle.com/docs/cd/B31104_02/books/AssignMgrAdm/AssignMgrAdm_AdvancedConfig.html
Benjamin
Edited by: Penky on Apr 29, 2010 12:43 AM
Edited by: Penky on Apr 29, 2010 12:43 AM

Party Resource selected from the Assignment Manager is not available on SR

Party Resource selected from the Assignment Manager is not available on Service Request.
Hi,
Im working on Oracle Customer Support and observed the following.
I imported a party (dealer) from AR and created it as a resource.
Then created a Service Request, assigned Tasks to the service request and then tried to assign the task to the imported resource using Assignment Manager.
In the assignment manager searched for the resources using Unassisted search. In the resource type selected 'Party Resource'. Found the party resources by clicking on the search button.
Double clicked on the party resource and specified the Start Time and End Time.
After clicking on the Ok button, the selected party resource is not available in the Service Request Form.
Can somebody please help me in this matter. I want the party resource on the service request form.
Thanks in advance.
Regards
Anil

Shiv,
Thank you for your reply. I don't have access to the production instance..but I will definitely recommend the solution. I did these steps in test instances earlier whenever I had this error. But they used to go away after bouncing app server.
Now, some of the functions are available to the responsibility without any modifications..seems like it takes a while for the newly added functions to a menu to propagate in the E-Business system.
What confounds me is that even after a mid-tier bounce, the system didn't pickup the menu changes.
Regards,
Arun

3000 Assignment manager rules and 3000 workflows

Our business have given 3000 Business rules for the routing purpose. To implement this we need to create 3000 assignement manager rules and 3000 workflows. I know that there is no limitation in SOD for creating Rules and workflows.
What i need to know , has anyone created so many Rules and workflows? If Yes , then was it all done manually?
Thanks.
S

What are the performance implications of Workflow Rules? ** Workflow Rules are evaluated in sequence and synchronously. Therefore, unless all the rules are evaluated, the overall update is not completed. This will add a certain amount of latency. For example, each task creation can add as much as 20% latency to an update and emails about 5%. Expressions take less time to evaluate. To minimize latency, add restrictive conditions and use workflows judiciously.

Assignment Manager vs. custom entities

Hello,
A new question arised :)
Can I use Assignment Manager to define assignment rules over custom entities? Put it another way, if I create a completely new entity with all the required hierarchy (tables, business components, business object etc.), can I define it as an Assignment Object (or create an Assignment Object for it) and create Assignment Rules over it in Assignment Manager?
How do I do that?
So far saw in the documentation nothing that prevents me from doing it...
Thanks and regards,
Yossi.

Hi Yossi,
yes this is possible.
Although I have not done it myself I know that it will work. You should find all necessary steps in Bookshelf "Assignment Manager Administration Guide" Chapter 10.
You can read it here:
http://download.oracle.com/docs/cd/B31104_02/books/AssignMgrAdm/AssignMgrAdm_AdvancedConfig.html
Benjamin
Edited by: Penky on Apr 29, 2010 12:43 AM
Edited by: Penky on Apr 29, 2010 12:43 AM

Assign management ip address with SCVMM 2012 R2 for hyper-v converged network?

Hi,
I am setting up a converged network for our Hyper-V clusters using vNICs for the different network traffic including management, live migration, cluster-csv, hyper-v etc.
Problem is, how do I assign the hyper-v hosts a management IP address? They need a network connection on the management network for scvmm to manage them in the first place. How do I take the existing management IP address that is directly assigned to the
host and transfer it directly to the new vNIC so scvmm has management of it? Kind of in a chicken and egg situation here. I thought about assigning a temp ip address to the host initially but am worried that assigning the address will cause problems as then
the host would then have 2 default gateways configured. How have others managed this scenario?
Thanks
Microsoft Partner

Rule of thumb: Use one connected network for your Fabric networks (read the whitepaper), and use VLAN based networks for your tenant VMs when you want to associate VM Networks with each VLAN.
-kn
Kristian (Virtualization and some coffee: http://kristiannese.blogspot.com )
We don't have tenants as such due to this being an environment on a private company LAN for sole use of the company virtual machines.
What I have so far:
I created "one connected network" for Hyper-V-Virtual-Machine traffic.
Unchecked "Allow new VM networks created on this logical switch to use network virtualization"
Checked "Create a VM network with the same name to allow vms to access this logical network directly"
This logical network has one site called UK.
Within this site I have defined all of the different VLANS for this site.
Created IP pools for each VLAN subnet range.
I hope I understand this correctly. Started reading the whitepaper from cover to cover now.
Microsoft Partner

Human Task assignement - Management chain

Hi all,
I have understood the concept of building a list of participants using the management chain for . But I don't know how to creat a management chain.
Any document or idea plz?
Regards

The easiest way is download sample project workflow-001-DemoCommunitySeedApp. using ant u can create demo hierarchy.
in case, if you want to create your own management chain. you can modify the input xml; and create hierarchy. here is one example: It creates two users; and assigns one user as manager to another. both are added to single group.
<?xml version = '1.0' encoding = 'UTF-8'?>
<demoUserCommunity xmlns="http://xmlns.oracle.com/pcbpel/humanworkflow/identity/demousers"
     targetNamespace="http://xmlns.oracle.com/pcbpel/humanworkflow/identity/demousers" >
<userObject>
     <name>manager_bank</name>
     <password>welcome1</password>
<description>User</description>
     <email>[email protected]</email>
     <title>Manager1</title>
     <firstName>Scott</firstName>
     <lastName>Fitzgerald</lastName>
<timeZone>America/Los_Angeles</timeZone>
     <languagePreference>en-US</languagePreference>
     <workPhone>100000003</workPhone>
     <homePhone>200000003</homePhone>
     <mobile>300000003</mobile>
     <im>jabber|[email protected]</im>
</userObject>
<userObject>
     <name>user_bank</name>
     <password>welcome1</password>
<description>User</description>
     <email>[email protected]</email>
     <title>Loan Agent 2</title>
     <firstName>Irving</firstName>
     <lastName>Stone</lastName>
*     <manager>manager_bank</manager>*
<timeZone>America/Los_Angeles</timeZone>
     <languagePreference>en-US</languagePreference>
     <workPhone>100000005</workPhone>
     <homePhone>200000005</homePhone>
     <mobile>300000005</mobile>
     <im>jabber|[email protected]</im>
</userObject>
     <groupObject>
     <name>GROUP_BANK</name>
     <description>BANK Group</description>
     <email>[email protected]</email>
     <members>
     <user>manager_bank</user>
     <user>user_bank</user>
     </members>
</groupObject>
</demoUserCommunity>

Can I assign a Manager to a group, or to multiple users at the same time?

Our company uses Connect to manage internal training. At the moment, if a Manager moves on, I have to manually change the assigned Manager of each user, one at a time.
Trouble is that I am responsible for over 5000 users and each Manager is responsible for over 100 users, which makes this task a lengthy one.
Help

Hello B,
Are you acquiring with all 8 channels? If not, you can use one of your unused channels as an analog trigger source, and input your digital trigger there.
Alternatively, the PCI-5105 has a RTSI connector on the rear of the board. This connector gives you access to 8 digital RTSI lines which can be used for digital triggering. See the following KB for more information about RTSI:
http://ae.natinst.com/operations/ae/public.nsf/web/searchinternal/ad2d553f55a07bbf8625650d005f1f00?O...
You are correct. You can fetch data while an acquisition is in progress. And you can fetch more data than will fit into memory provided you set the Enable Records > Memory property to true. Take a look at the "niScope EX Fetch In Chunks.vi" and "niScope EX Multi Record Fetch More Than Available Memory.vi" shipping examples in:
C:\Program Files\National Instruments\LabVIEW 8.2\examples\instr\niScope
I hope this helps.
Regards,
Sean Close
Product Support Engineer: High Speed Digitizers

Manager wants to assign his duties to someone else in CWB

we have a big issue here .
In our organization some managers wants to assign his/her duties to other managers lets say acting managers .Because managers may be travelling so the acting managers should be able to allocate compensation for the managers .the acting manager should not need to be the direct reports of managers .So for example if a manager is travelling someone in HR should be able to allocate compensation to manager's direct employees and his/her direct employees.
i thought that 'Reassign An Employee' function would work but it isnt seem to be working .
Any help in this regard will be highly appreciated.
Thanks in advance

Hi Ravi
1. There is nothing like a manager configured separately in weblogic console. Its like this. Even Manager is also a User, just another user. The link is like this. Each User will have standard properties like firstName, lastName, Department, dateOfBirth, phoneNumber, Email etc etc. They also have a attribute like manager and the value of this is just reference to another user. I hope you got the point.
2. So, in Weblogic console, say you create 2 users: weblogic1, weblogic2, weblogic3. And you can assign some basic properties for each one of them like firstName, lastName etc. For weblogic1, assign manager as weblogic2. For weblogic2 assign manager as weblogic3 etc.
3. Now behind the screens in Workflow, SOA, when you run user.getManager() and if user is weblogic2, the value will come automatically as weblogic2. And it goes on. You do not have to do any programming for this. The workflow will use LDAP APIs to get the value for each standard property if they are named using standards like firstName=givenName, lastName=sn, emailId=mail etc etc. These are all standard AD object properties for Users, Groups. By the way, most of these applies to Groups also in addition to Users.
Now, the real trick is, when you create users in weblogic, you can specify firstname, lastname, mail etc. But to specify manager, for now, use this workaround given in below post. Before you run any samples or explore SOA/BPM, first create some testuser accounts in default weblogic embedded ldap using demo community seed app (servlet). You can open this EAR, and then WAR and extract .xml file and edit to add any stuff you want.
The below link should give you more idea:
Re: Realm is not populated for BPM app (See my reply)
Re: Seed Demo Community Failes
Thanks
Ravi Jegga

SCCM 2012 R2 Configuration Manager Client Package - stuck "In Progress"

Hi Team; I’m having 2 issues with SCCM 2012 R2:
Issue 1: I'm having a strange issue with the default XXX00002 package - "Configuration Manager Client Package",
it will not deploy to the Secondary Site DP. The console is saying "In Progress" - below is the output from the
distmgr.log file.
~Package BDC00002 does not have a preferred sender.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.443+240><thread=6032 (0x1790)>
~CDistributionSrcSQL::UpdateAvailableVersion PackageID=BDC00002, Version=1, Status=2301
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.444+240><thread=6032 (0x1790)>
~StoredPkgVersion (1) of package BDC00002. StoredPkgVersion in database is 1.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.462+240><thread=6032 (0x1790)>
~SourceVersion (1) of package BDC00002. SourceVersion in database is 1.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.462+240><thread=6032 (0x1790)>
~Package BDC00003 does not have a preferred sender.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.443+240><thread=6092 (0x17CC)>
~CDistributionSrcSQL::UpdateAvailableVersion PackageID=BDC00003, Version=1, Status=2301
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.464+240><thread=6092 (0x17CC)>
STATMSG: ID=2301 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BBK-SCCM-PRI.bbk2310.com SITE=PRI PID=2768 TID=6032 GMTDATE=Mon Mar 17 20:00:23.476 2014
ISTR0="Configuration Manager Client Package" ISTR1="BDC00002" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="BDC00002"
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.477+240><thread=6032 (0x1790)>
StateTable::CState::Handle - (2301:1 2014-03-17 20:00:23.476+00:00) >> (0:0 2014-02-28 16:33:45.383+00:00)
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.484+240><thread=6032 (0x1790)>
CStateMsgReporter::DeliverMessages - Queued message: TT=1401 TIDT=0 TID='8ACCAE01-5079-4FCD-A988-C1CD3004B698' SID=2301 MUF=0 PCNT=2, P1='PRI' P2='2014-03-17 20:00:23.476+00:00' P3='' P4=''
P5='' $$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.495+240><thread=6032 (0x1790)>
~StoredPkgVersion (1) of package BDC00003. StoredPkgVersion in database is 1.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.496+240><thread=6092 (0x17CC)>
~SourceVersion (1) of package BDC00003. SourceVersion in database is 1.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.497+240><thread=6092 (0x17CC)>
STATMSG: ID=2301 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BBK-SCCM-PRI.bbk2310.com SITE=PRI PID=2768 TID=6092 GMTDATE=Mon Mar 17 20:00:23.510 2014
ISTR0="Configuration Manager Client Upgrade Package" ISTR1="BDC00003" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400
AVAL0="BDC00003" $$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.510+240><thread=6092 (0x17CC)>
StateTable::CState::Handle - (2301:1 2014-03-17 20:00:23.510+00:00) >> (0:0 2014-02-28 16:33:45.383+00:00)
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.515+240><thread=6092 (0x17CC)>
CStateMsgReporter::DeliverMessages - Queued message: TT=1401 TIDT=0 TID='8ACCAE01-5079-4FCD-A988-C1CD3004B698' SID=2301 MUF=0 PCNT=2, P1='PRI' P2='2014-03-17 20:00:23.510+00:00' P3='' P4=''
P5='' $$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.526+240><thread=6092 (0x17CC)>
CStateMsgReporter::DeliverMessages - Created state message file: D:\Program Files\Microsoft Configuration Manager\inboxes\auth\statesys.box\incoming\1sfb1dbj.SMX
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.571+240><thread=6032 (0x1790)>
Successfully send state change notification 8ACCAE01-5079-4FCD-A988-C1CD3004B698
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.572+240><thread=6032 (0x1790)>
~Exiting package processing thread.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.574+240><thread=6032 (0x1790)>
CStateMsgReporter::DeliverMessages - Created state message file: D:\Program Files\Microsoft Configuration Manager\inboxes\auth\statesys.box\incoming\abaibh8y.SMX
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.637+240><thread=6092 (0x17CC)>
Successfully send state change notification 8ACCAE01-5079-4FCD-A988-C1CD3004B698
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.683+240><thread=6092 (0x17CC)>
~Exiting package processing thread.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:23.685+240><thread=6092 (0x17CC)>
Sleep 30 minutes...
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:26.886+240><thread=2936 (0xB78)>
~Used 0 out of 3 allowed processing threads.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:27.948+240><thread=4900 (0x1324)>
~Sleep 3600 seconds...
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:27.950+240><thread=4900 (0x1324)>
Sleep 30 minutes...
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:31.934+240><thread=2936 (0xB78)>
~Used 0 out of 3 allowed processing threads.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:33.021+240><thread=4900 (0x1324)>
~Sleep 3600 seconds...
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:33.023+240><thread=4900 (0x1324)>
~Used 0 out of 3 allowed processing threads.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:38.108+240><thread=4900 (0x1324)>
~Sleep 3600 seconds...
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:00:38.111+240><thread=4900 (0x1324)>
Sleeping for 60 minutes before content cleanup task starts.~
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:06:28.094+240><thread=4968 (0x1368)>
Sleep 30 minutes...
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 16:30:52.271+240><thread=2936 (0xB78)>
Sleep 30 minutes...
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 17:01:10.002+240><thread=2936 (0xB78)>
~Used 0 out of 3 allowed processing threads.
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 17:01:10.977+240><thread=4900 (0x1324)>
~Sleep 3600 seconds...
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 17:01:10.979+240><thread=4900 (0x1324)>
Sleeping for 60 minutes before content cleanup task starts.~
$$<SMS_DISTRIBUTION_MANAGER><03-17-2014 17:06:55.337+240><thread=4968 (0x1368)>
Issue 2: I'm trying to deploy a couple of Packages/Applications using SCCM 2012 R2 running on Win2K8 R2 with no luck, knowing that I could install the packages
on a test VM “in the DataCenter site”, but when trying to deploy the packages to production PC “in the Office Site”,
the status is packages deployment compliance stuck at 0%
Infrastructure:
3 SCCM servers: CAS, PRI & SEC. Both CAS and PRI are in the DataCenter site, and SEC is in the Office site. The office site has several IP subnets.
Boundaries are configured through Forest Discovery “IP Ranges and AD Sites” since that the AD site should contain all the IP subnets that the AD site contains, Boundaries groups are also configured and a site reference
server is configured for each group respectively.
A OU based Collection has been configured that contains 13 PC "the collection contains the PCs that the packages should be installed.
Packages/Applications are configured correctly since that I could successfully deploy the packages to the test VM which is on the same subnet as the CAS and the PRI servers "the DataCenter subnet". The issue
is that I can't deploy the packages to production PCs in the Office subnet!
Firewall rules are configured and applied via GP, and I even turned Windows Firewall off, and still nothing! I tried to manually initiate Computer Policy download via the SCCM GUI and via a script, still no luck!
I tried configuring IP Subnet Boundaries, still no luck!!
Here are the last 2 lines in the LocationServices.log of a client PC at the Office Site:
<![LOG[MPLIST requests are throttled for 00:00:44]LOG]!><time="14:47:00.766+240" date="03-17-2014" component="LocationServices" context="" type="2" thread="5776"
file="lssecurity.cpp:4528"> <![LOG[Current AD site of machine is Default-First-Site-Name]LOG]!><time="14:47:00.777+240" date="03-17-2014" component="LocationServices" context="" type="1"
thread="4884" file="lsad.cpp:770">
And here are the last 4 lines in the ClientLocation.log
<![LOG[Rotating assigned management point, new management point [1] is: BBK-SCCM-PRI.bbk2310.com (7958) with capabilities: <Capabilities SchemaVersion="1.0"><Property Name="SSLState"
Value="0"/></Capabilities>]LOG]!><time="14:49:04.880+240" date="03-17-2014" component="ClientLocation" context="" type="1" thread="3600" file="lsad.cpp:6311">
<![LOG[Assigned MP changed from <BBK-SCCM-PRI.bbk2310.com> to <BBK-SCCM-PRI.bbk2310.com>.]LOG]!><time="14:49:04.891+240" date="03-17-2014" component="ClientLocation" context="" type="1"
thread="3600" file="lsad.cpp:1532"> <![LOG[Rotating proxy management point, new management point [1] is: BBK-SCCM-SEC.bbk2310.com (7958) with capabilities: <Capabilities SchemaVersion="1.0"><Property Name="SSLState"
Value="0"/></Capabilities>]LOG]!><time="14:49:05.345+240" date="03-17-2014" component="ClientLocation" context="" type="1" thread="3600" file="lsad.cpp:6374">
<![LOG[Rotating local management point, new management point [1] is: BBK-SCCM-SEC.bbk2310.com (7958) with capabilities: <Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities>]LOG]!><time="14:49:05.786+240"
date="03-17-2014" component="ClientLocation" context="" type="1" thread="3600" file="lsad.cpp:6436">
It looks like clients in the Office Site can’t connect to the DP/MP of the Secondary Site server which is also a DP.
While on the PC that the application was installed on I see the folowing in the LocationService.log:
<![LOG[Distribution Point='http://BBK-SCCM-PRI.bbk2310.com/SMS_DP_SMSPKG$/Content_69547d2a-339f-4ac4-9523-238c79ff8a52.1', Locality='LOCAL', DPType='SERVER', Version='7958', Capabilities='<Capabilities SchemaVersion="1.0"><Property
Name="SSLState" Value="0"/></Capabilities>', Signature='http://BBK-SCCM-PRI.bbk2310.com/SMS_DP_SMSSIG$/Content_69547d2a-339f-4ac4-9523-238c79ff8a52.1.tar', ForestTrust='TRUE',]LOG]!><time="14:42:59.506+240"
date="03-17-2014" component="LocationServices" context="" type="1" thread="224" file="lsutils.cpp:415"> <![LOG[Calling back with locations for location request {144620BC-4BF0-4878-9554-F67D305ECCF8}]LOG]!><time="14:42:59.522+240"
date="03-17-2014" component="LocationServices" context="" type="1" thread="224" file="replylocationsendpoint.cpp:220">
Is there something wrong with the Distribution point on the Secondary Site server?
Please help…
Thanks..

Update:
I fixed the issue with the default XXX00002 package - "Configuration Manager Client Package", it will not deploy to the Secondary Site DP. I did that through "Update Distribution Points" option, and after a while the status was 100%.
However; the second issue is still unsolved...
Please help..

Assignment Manager

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