Assistance with registering a cable modem.

Hi all,
Im hoping someone can assist me. I've been trying to register my cable modem for the past week after moving new address. Though i can register the modem and have waited the reguired 1 hour i keep getting the registration page.
I thought i woudl check the event logs on the cable modem and noticed the last event shows:
Time Priority Description
Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=*removed*;CMTS-MAC=*removed*;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
The MAC address mentioned in the above event logs is correct but appears that something needs to be updated from Telstras side.
Is there something else that needs to be done?

Hey iborg,
I've removed the MAC listed in your post for security.
If this is continually giving your the registration portal it could be an issue with the back end. We'd need to investigate this for you. If you haven't already, give us a call on 133933 or speak to LiveChat: http://tel.st/gq6m. We can look into this.
Brodie

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Duchtel wrote:
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— This setup used to work although not quite stable on 10.5.4 server.
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Thanks!
Message was edited by: Hagenaer

Thanks for your reply, DigiAngel.
DSL modems differ from cable modems as far as I understand. Where DSL modems are actually routers capable of NAT/DHCP, cable modems are just a network interface/brigde and can't do any of that. So it should pass the external IP to the computer. I'm writing on a laptop with the cable modem directly plugged into it, and it picked up the external IP etc. near instantly. The mac mini did the same before I ran the NAT setup assistant. I believe it picked it up once after that, but never since.
I had done a clean install, had the ethernet plugged into its internal ethernet port (en0) and was able to download all the system updates. Then plugged in the USB ethernet, I'm pretty sure it still picked up the IP there. Ran the NAT setup assistant and can't get anything to work anymore. Even with all services switched off.
So the modem is doing its job, but when I connect it to the USB nic the connection gets a self-assigned IP in about 3 seconds after seeing the cable is connected. The one time I've seen it get the right IP, it got a self-assigned IP first and then about 5 seconds later picked up on the correct IP. (And it picked up everything, including DNS server and search domains, which this laptop I'm writing on does not, although it works just the same).
Unfortunately, this laptop runs 10.4.11 which doesn't recognize the USB nic, so I can't test the adapter outside of the server environment. But I've had the genius bar test the adapter previously and it worked fine then, plus I've run the NAT setup assistant with the connections inverted (WAN over built-in ethernet, LAN over USB ethernet) with the same results: WAN gets self-assigned IP.
I've also tried configuring manual IP for the WAN from what I saw was given to this laptop (it kept the same IP even after being disconnected/reconnected, so I guess the IP for my modem won't change IP unless I reset it. Although I'm not sure if it's correct logic to assume the mac mini would pick up the same IP as well since I think that's actually tied to the MAC address and the IP doesn't belong to the modem but to the computer behind it).
Anyway, I'm not sure what to try next...
Hm. Wait, this might have something to do with it: the firewall logs the following:
Mar 22 14:12:07 server ipfw[4997]: 65534 Deny UDP 73.227.220.1:67 255.255.255.255:68 in via en 2
Looking up 73.227.220.1 gives me dns1.inflow.pa.bo.comcast.net, clearly my provider's DNS server. Trying to get me an IP that my wirewall is denying? Turning off the firewall doesn't make it pick up the correct IP though... I have turned off all services and still just got a self-assigned IP.

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