Assistance with Windows Live Mail

How do I get assistance with Windows 8.1 Live Mail?

Hi Barrie,
If you have any issue about Windows Live Mail, application or settings please tell us more details about that.
And for your reference:
Setting up email Windows 8.1 tutorial
http://windows.microsoft.com/en-us/windows-8/setup-email-contacts-tutorial
Microsoft accounts
http://windows.microsoft.com/en-us/windows-8/microsoft-account-tutorial
http://windows.microsoft.com/en-us/windows-live/microsoft-account-help#microsoft-account=tab0
Regards
D. Wu

Similar Messages

BT Yahoo Compatibility with Windows Live Mail

Hi Everyone,
I have two computers (Laptop - Vista [32], and my desktop Windows 7 [64 bit]) and I have been using Windows Live Mail (Part of Windows Essentials) for many years!
Until recently, I have not experienced any problems downloading my e-mail messages; problems, only started to occur when I transferred from Talktalk, to BT Infinity!
Regularly since the transfer, whenever I send/receive, I get a messages, advising, either
"enter your password",
or
"incorrect password user name"
I have 5 e-mail accounts, and frequently, I get these message for all 5 of these accounts!
Two things, I find interesting, are that when this problem occurs:
(1)        It occurs, simultaneously, with both the laptop, and my desktop! (I have switched, each of in turn, to rule out mutual interference)!
(2)        I get a message, several minutes later, from the BT software "BT Broadband Desktop Help", advising "An E-mail Issue Detected" and I am given the option to FIX! If I choose this option, a report comes up, advising that there are no BT accounts on this computer!
Today, for example, I found that I could not download messages, for some 3 hours, continuously!
However, I found that I could log in to BT Yahoo, and see my messages, on line! (Same e-mail address and passwords)
Several times, I have contacted BT, and each time, let them take control of my PC, to investigate. Every time, they have played around, and established that everything is in order!
Today, I again contacted BT, and again, they checked everything out, and verified everything was in order, and they verified that my messages could not be downloaded!
At no time, would the BT specialist admit, that the problem could be at the BT end.
I suspect that with BT Infinity, which is very fast, that my interrogation(Send/Receive) is too fast for their mail account to respond, when the network is busy!
The BT representative, today, admitted that he had tried everything he knew, and therefore was not able to help further; if I wanted further technical assistance, I would have to pay for it!
Given that on many occasions:
(1)          I do not have a problem downloading my messages!
(2)          When I do have a problem, it occurs on two computers (including (2) above)
I can only conclude that the problem is at the BT end (My broadband connection is perfect), and that the BT software "BT Broadband Desktop Help, is a bag of nails!
I would interested in any comments, especially from BT

Puncball wrote:
Hi Everyone,
I have two computers (Laptop - Vista [32], and my desktop Windows 7 [64 bit]) and I have been using Windows Live Mail (Part of Windows Essentials) for many years!
Until recently, I have not experienced any problems downloading my e-mail messages; problems, only started to occur when I transferred from Talktalk, to BT Infinity!
Regularly since the transfer, whenever I send/receive, I get a messages, advising, either
"enter your password",
or
"incorrect password user name"
I have 5 e-mail accounts, and frequently, I get these message for all 5 of these accounts!
Two things, I find interesting, are that when this problem occurs:
(1)        It occurs, simultaneously, with both the laptop, and my desktop! (I have switched, each of in turn, to rule out mutual interference)!
(2)        I get a message, several minutes later, from the BT software "BT Broadband Desktop Help", advising "An E-mail Issue Detected" and I am given the option to FIX! If I choose this option, a report comes up, advising that there are no BT accounts on this computer!
Today, for example, I found that I could not download messages, for some 3 hours, continuously!
However, I found that I could log in to BT Yahoo, and see my messages, on line! (Same e-mail address and passwords)
Several times, I have contacted BT, and each time, let them take control of my PC, to investigate. Every time, they have played around, and established that everything is in order!
Today, I again contacted BT, and again, they checked everything out, and verified everything was in order, and they verified that my messages could not be downloaded!
At no time, would the BT specialist admit, that the problem could be at the BT end.
I suspect that with BT Infinity, which is very fast, that my interrogation(Send/Receive) is too fast for their mail account to respond, when the network is busy!
The BT representative, today, admitted that he had tried everything he knew, and therefore was not able to help further; if I wanted further technical assistance, I would have to pay for it!
Given that on many occasions:
(1)          I do not have a problem downloading my messages!
(2)          When I do have a problem, it occurs on two computers (including (2) above)
I can only conclude that the problem is at the BT end (My broadband connection is perfect), and that the BT software "BT Broadband Desktop Help, is a bag of nails!
I would interested in any comments, especially from BT
Hi. Welcome to the forums.
There is actually no compatibility problems with Windows Live Mail, and actually the speed of your connection isn't too fast for the mail servers.
However a couple of months ago or slightly more, there were serious email access issues affecting pop3 client program such as WLM (and all the others like Outlook, Thunderbird etc). As you've noticed, it did not affect access via webmail (logging in via BTYahoo!).
The problem seems to have resurfaced over the past couple of days for some (I have seen the problem), so it's a server issue and not an end user one.
You may like to try altering the mail server addresses in WLM as indicated in my shortcuts option 0d/h (see link below). That has fixed it for many people. (Accounts/Properties/Servers tab - Incoming mail/Outgoing mail, alter both these and the Email username should be the full email address). It is easy to alter back, and only the servers need changing.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

PIXMA MX512 software incompatiblilty with Windows Live Mail

I recently bought a PIXMA MX512 and followed the instruction for installing the MX510 series software onto my 64 bit Windows 7 PC. Then I started randomly getting wlmail (Windows Live Mail) errors with messages that make no sense. I went back to a restore point before installing the software and the errors stopped. I conclude at least one of the drivers or utilities must be incompatible with Windows Live Mail. My Windows and virus protection is all up-to-date, and I have tried the Repair all on Windows Essentials 2012.
Does anyone else have experience with the MX510 series software while using Windows Live Mail. I guess my plan now is do another system restore and try adding just one piece of software at a time to see if I can figure out which has the conflict, unless someone here has run into this and knows another solution.

Hello.
Pleaes try downloading the latest MP Driver for the unit to see if this resolves your issue. The program can be downloaded at the following link:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx512#Dr...
If additional assistance is needed, feel free to call us at 1-800-OKCANON.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

FIOS Email: Doesn't work with Windows Live Mail?

I have follow the instructions posted in mid April 2015 for changing the email settings and they do not work at all with Windows Live Mail.
Unable to send or receive messages for the Verizon (text deleted by me) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.
Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Authentication failed
Server: 'pop.verizon.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes
I am using the exact same identical password I used successfully to access webmail. I confirmed the port settings of 995 (incoming) and 465 (outgoing) are being used in the set up. I noticed various versions of Outlook (Express, 2010, etc) have instructions posted here but not Windows Live Mail. Do the new settings not work on the client?

Update: I did find the instructions posted at http://www.verizon.com/Support/Residential/Announcements/general-announcements01.htm?CMP=EMC-CVZ_ZZ_... and they DO NOT WORK
Followed them to the letter step by step and still cannot access when using Webmail. Here is the response:
Unable to send or receive messages for the Verizon account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.
Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Authentication failed
Server: 'incoming.verizon.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes

IS PSE8 compatible with Windows Live Mail

Before installing W7+WLM I was able to share my photos using the "Photo Mail" feature with Outlook Express.
Now in W7, I use Windows Live Mail (since OE seems to be replaced with this email program) but I'm not able to use it to send photo emails.
After selecting the photos in the "photo mail" feature, and right before the photo email is supposed to pop up, I get this error message:
"Elements Organizer could not finish creating your E-mail message.
Alternatively, you can use the Adobe E-mail Service via the Elements Organizer Preferences dialog."
In the preference/sharing tab, I get two options: "Windows Mail" and "Adobe Mail"; I do not see "Windows Live Mail".
What am I doing wrong?
Is PSE8 compatible with Windows Live Mail?

Thank for your reply, V.
You are implying that Windows Live Mail is not supported by PSE8... is this the case?

Will icloud work with Windows Live Mail?

Will icloud work with Windows Live Mail?

Only the email will work,
Here are the server settings:
The manual setup section is for Mac Mail, it is not needed, the password and server settings should be adhered to.

Contacts Sync with Windows Live Mail 2011

I'm using Windows 7 with the Windows Live Mail 2011 desktop application for email and contacts. Is it possible to sync the contacts in my Windows Live Mail 2011 application with my iPhone (iOS v4) using iTunes?
In Windows Vista, I used Windows Mail which stored contacts data in the Contacts folder within my profile (c:\users\username\contacts). These contacts did sync with my iPhone without any problems. Windows 7 doesn't have an email application built-in so, I'm using Windows Live Mail 2011. Windows Live Mail 2011 doesn't store contacts in the Contacts folder within my profile though. Is there anyway to sync my iPhone with my Windows Live Mail 2011 contacts?
Thanks,
Matt

Found this with a quick Google search:
To sync contacts with your computer, choose Sync Contacts on your Windows-based PC, or Sync Contacts with Address Book on your Mac.
You can sync your contacts with:
* Microsoft Outlook 2003 or Microsoft Outlook 2007 (Windows XP, Windows Vista, or Windows 7)
* Windows Address Book (Windows XP and Windows Vista)
* Address Book (Mac OS X v10.4.11 or later)
* Microsoft Entourage 2004 or Microsoft Entourage 2008
So it looks like the answer is no, you can't sync your contacts with Windows Live Mail 2011.

Sync iPod with Windows Live Mail Calender

I know that it is possible to sync a calender with Outlook however I was wondering whether it is possible to do it with Windows Live Mail as it simply does not give me the option.
Thanks

Hi Cnoc,
Welcome to BlackBerry Support Community Forums.
Just to clarify, how did you synchronize your Windows Live Contacts with your BlackBerry?
Windows Live is not a supported organizer to sync with using the Blackberry Desktop Software. This is why its not appearing as an option when you're setting up synchronization. http://bbry.lv/lZWDzG
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Contacts Sync with Windows Live Mail from Windows 7

I have BB Desktop Manager 5.0.1 and I am un able to syncronize my Contacts with Windows Live Mail from Windows 7. The only options the Desktop Manager offers are: Outlook Express, Importad./Exportad. ASCII adn Yahoo.
What can I do?

Thanks I thought I was the only who is trying to solve the same problem.

Sync Calendar with Windows Live Mail from Windows 7 Starter

I want to sync my BB with my netbook. I have succeeded syncing with Windows Live Mail Contacts but not with Calendar. The only possibility offered by the desktop software is ASCII. How do I sync with the Calendar?
Blackberry Curve 8330 Device Software version 4.5.0.77
HP210-2170R Netbook using Windows 7 Starter
Blackberry Desktop Software version 6.0.2.44

Hi Cnoc,
Welcome to BlackBerry Support Community Forums.
Just to clarify, how did you synchronize your Windows Live Contacts with your BlackBerry?
Windows Live is not a supported organizer to sync with using the Blackberry Desktop Software. This is why its not appearing as an option when you're setting up synchronization. http://bbry.lv/lZWDzG
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Problems with Windows Live Mail send/recieve after upgrading Firefox

I recently upgraded Firefox and since then I get this:
An unknown error has occurred.
Server: 'smtp.frontier.com'
Windows Live Mail Error ID: 0x80070057
Protocol: SMTP
Port: 25
Secure(SSL): No

have you tried using imap instead?
if you can access your email from the web page then sounds more like a problem with windows live mail and not your BT account
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Synchronization with Windows Live Mail 2011

I'm not able to synchronize my Curve 3G with Windows Live Mail 2011. When I set up the Blackberry Desktop Manager program the only alternatives that are showned me to synchronise the contacts are Yahoo and Outlook Express, not Live Mail. What can I do? Thank you in advance for your help

Found this with a quick Google search:
To sync contacts with your computer, choose Sync Contacts on your Windows-based PC, or Sync Contacts with Address Book on your Mac.
You can sync your contacts with:
* Microsoft Outlook 2003 or Microsoft Outlook 2007 (Windows XP, Windows Vista, or Windows 7)
* Windows Address Book (Windows XP and Windows Vista)
* Address Book (Mac OS X v10.4.11 or later)
* Microsoft Entourage 2004 or Microsoft Entourage 2008
So it looks like the answer is no, you can't sync your contacts with Windows Live Mail 2011.

Iphone 3GS - windows 7 - syncing problems with windows live mail

I brought a new iphone 3gs last week and tried to sync it with my new dell PC running windows 7 (with windows live mail).
It wouldnt sync, so I read the forums and reset the sync history through itunes.
This worked, and synced my iphone to the computer. It appears to have backed up all my contacts on the iphone to somewhere on the PC (cant find where) but it hasnt copied the contacts from windows live mail to the iphone
Have I confused anyone??

have you tried using imap instead?
if you can access your email from the web page then sounds more like a problem with windows live mail and not your BT account
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

I cannot print from Thunderbird but i can with Windows live mail

About a year ago I discontinued using Thunderbird because suddenly I could not print anything inThunderbird anymore. Now I use Windows Live Mail and printing emails is not a problem. Recently I installed Thunderbird again but still I cannot print emails using Thunderbird.

Dear Matt,
Thanks for your help.
Being a layman, I am reluctant to follow your advice without assistance of a specialist.
To prevent a misunderstanding I will try to summarize what happened.
1) After using Thunderbird for a long time and having no problem at all to print emails, suddenly I could not print emails anymore.
2) I do not have the same problem with Firefox nor with any other program.
3) I have only one printer.
4) After the problem occurred System recovery was used- for another reason - to start with a clean slate. Thunderbird was reinstalled: but still I could not print emails. When I use windows live mail I can print emails.
Does this change your advice?
Thanks in advance.

Trouble signing into e-mail with Windows Live Mail?

Organizer says in e-mail setup to recheck your sign on and or password. I've been using same for years and it's correct. I use Windows Live Mail threw my service provider and their SMTP port is 25 and that's the only one they use. On setup I used "OTHER" and wrote in Windows Live Mail in the blank. How do you setup port 465 & 587 on my firewall which is microsoft firewall. I already setup Adobe Photo essentials to be alowed through fire wall? I'm lost and not a programer!!!

Tried both deleting the account and re setting it up again and tried accessing it through my sons PC with the same results.
E mail 1 says
Server Error: 0x800CCC90
Server Response: -ERR [AUTH] (#MBR1213) Please verify your account by going to https://login.yahoo.com
Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No
E mail 2 and 3 work fine !!!!

Assistance with Windows Live Mail

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