AST Gateway Manager Server not available

I have installed the latest AST (new install, not an upgrade) without any issues. The Gateway Manager, however, is unable to connect to the server. The ADR Server URL was pre-populated and is https://adr.apple.com/services/ws/capture. After entering in my information and clicking save, the Authentication Status goes from Authenticating to Server Not Available, and I get a giant red bar across the screen saying ADR Server Not Available.
The computer is running Mountain Lion Server with all of the latest patches. The machine is online. I can browse to any website I want. I can't figure out why it can't contact the ADR Server. Does anyone have any ideas?

I realize this is an older thread, but I happened upon it when searching for an answer. I noticed that my MRI results weren't getting uploaded to Apple. I also had the giant red bar across the screen saying ADR Server Not Available.
My problem was that I had updated my password for GSX recently and had not put the new password into the settings of the dianostic Gateway. As soon as I updated the password I was able to authenticate and my problems dissapeared.

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Sorry, because I'm so new I don't quite get what you mean. A little more information is I'm using my MacBook which is connected to the same WiFi network as the other Mac's. What do you mean by the FQDN?
I'm able to type in the IP address etc. on any other of the Mac's and it loads the 'Welcome to OS X Server' page, it's just when I select Profile Manager, I get the error. Thanks for getting back though, appreciated the quick help.. and I'm still super stuck. I've got a whole day on it today ha.
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I have been getting the same server not available message when trying to authenticating to adr.apple.com/services/ws/capture.
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As a school district self servicing provider. I run an Apple Diagnostic server and have for some time. Now, I am getting a red band that tells me "ADR server not available". I have verified my login info is correct and allows me to login to the Apple credentials management site and this site. The log doesn't really show any errors. Is there something else I should look for ?

I realize this is an older thread, but I happened upon it when searching for an answer. I noticed that my MRI results weren't getting uploaded to Apple. I also had the giant red bar across the screen saying ADR Server Not Available.
My problem was that I had updated my password for GSX recently and had not put the new password into the settings of the dianostic Gateway. As soon as I updated the password I was able to authenticate and my problems dissapeared.

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Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
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Hi
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AST Gateway Manager Server not available

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