Asterisks in all input fields eg search boxes logins etc but not in word or email

HPE-475uk
Windows 7 Premium Home
Hi My PC started playing up a couple of days ago Every time I tried to login from the Windows login screen in the box for my password suddenly a line of asterisks appear sometimes before I even type. Eventually after restarting a few times the problem will cease and I can login. HOWEVER once I'm logged in if I open a new tab in chrome the address field is filled with asterisks, if I press the start button then the field for 'find programs' is filled automatically with asterisks This means I can't use my PC I've tried power erase from Norton nothing untoward found then I tried sophos removal tool again nothing found So just to be sure I ran iObit malware tool again nothing I've tried a restore point but after an hour that came back with an error message Also after the failed system restore Norton stopped working and needed to be re-installed. I did use driver booster to update the sound and graphics drivers 7 days ago but everything seemed fine... so I'm at a real loss as what to do any help would be much appreciated Thanks in advance Alison

Hi purpleAli. Certainly a strange issue, the keys only produce an asterisks in all typing locations. I would like you to use this keyboard testing site. Click 'Launch The Tester" and press all of your keys one at a time.
When a key is down, that key should turn yellow on the diagram. When you release the key it should turn, and remain green. If your keys respond here as you would expect them to, then its not likely a driver issue. http://www.keyboardtester.com/
I would first see if removing all programs from startup, stops the issue from happening.
Goto the section "Use System Configuration to prevent programs from launching"
Since you cannot type, try copying this -> msconfig <- and pasting it into the search box (as illustrated in Figure 4).
Preventing Programs from Opening When Windows 7 Starts:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01853753&lc=en&product=4346541&tmp...
If that fails, I am not sure what else to try. The way you have described it certainly seems like some sort of corruption. I would probably consider recovering back to factory defaults. Let me know how the previous steps go before committing to this one.
Performing an HP System Recovery (Windows 7):
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&tmp_task=useCategory&cc=us&dlc=en&lc=e...
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Asterisks in all input fields eg search boxes logins etc but not in word or email

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