Asus RT-AC68R Router - Unable to purchase / Blocked by web site

I tried to buy the following item:
http://www.bestbuy.com/site/olspage.jsp?skuId=1688401&type=product&id=1219060355760
Your site blocked me, telling me I could not have the item shipped to myself, and that I could not have the item shipped to any store near me.
Please explain?
How can I buy the item? Why would you not want the sale?

Hello NightShift,
I apologize for the delayed response.
It sounds like this particular router was quite popular and wasn't available for purchase in the areas you chose at the time. I'm sorry for any frustration this may have caused.
As I wanted to see how I may help, I took a look into the item's availability. While we may not have any in your area, the router should now be available to ship to a local store near you.
However, I would like to discuss this further and have sent you a private message. You may view it by logging into the forum and clicking on the envelope in the upper right-hand corner.
Thank you for posting!
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

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Asus RT-AC68R Router - Unable to purchase / Blocked by web site

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