AsyncDBAppLock Fix for MS CRM 2011

Hello,
I am using MS CRM 2011 and I have two backend servers so I have two Async Services.
Recently I started to notice quite few deadlocks so I have found an article to do the following in each server:
1) Access the Registry and create the key as follows:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
Name: AsyncDBAppLock
Type: DWORD
Value: 1
2) Restart the Asynch Service.
However this solution is applied for MS CRM 4.0, it is feasible for the MS CRM 2011 ru 11?
Best Regards,
Joe Mouawad.

I seen this before in different scenarios.
Did you check that the CRM url is a trusted website in your Internet Explorer?
Its allmost allways the problem.
Rune Daub Senior Consultant - Dynateam CRM http://www.dynateam.dk

Similar Messages

Options for integrating Tickets between Dynamics CRM 2011 and Service Manager 2012 ?

Any suggestions on the integration of Dynamics CRM 2011 and System Center Service Manager 2012 ?
I am looking for side-by-side integration like this:
1. A ticket in CRM is entered I want it to be entered in Service Manager.
2. Once a ticket is updated in SM we'd like that reflected in CRM.
3. If ticket is updated in CRM should be reflected in SM.
[Tickets originating in SM moved to CRM is not a requirement.]
Please suggest some guidance around this topic :)
-Nikita Polyakov

Nikita,
I'm currently in the process of integrating CRM with Service Manager. I'm actually using Anton his approach, using Orchestrator 2012 runbooks.
Basicly I am creating a runbook that queries the database of CRM (via the filtered views) and with that data I am creating objects in Service Manager (via the Service Manager integration pack)
- Dennis | Netherlands | Blog |
Twitter

HT3258 My Outlook 2011 for Mac search feature is compromised since updating to Mt Lion. It will only search new messages or contacts. Is there a fix for this?

My Outlook 2011 for Mac search feature is compromised since updating to Mt Lion. It will only search new messages or contacts. Is there a fix for this?

Sync Outlook Mac with iPhone: http://lmgtfy.com/?q=sync+outlook+mac+with+iphone

Issue installing CRM 2011 for Outlook 2013

I am trying to install the Dynamics CRM addin for Outlook but I keep getting the following Error
The Installation has failed. Dr. Watson installation has failed. Click the link below to view the log file.
I have tried consulting the log file but it has almost 20000 entries so it is really looking for a needle in a hay stack.
Internet searches haven't helped much. Anyone got any suggestions
(Windows 8.1, Office 2013)

Hi,
Please first make sure you have right permission to install programs on your computer. Please try to run the setup file as Administrator to check the result.
Seems the CRM needs .Net framework to be enabled, please go to Control Panel > Programs and Feature > Add/Remove windows features and make sure the .Net is enabled.
We can also try to perform a Windows clean boot and then install CRM to check if the problem is caused by software conflict. See:
http://support.microsoft.com/kb/929135
In addition, since this this forum is for general questions and feedback related to Outlook and you question is more related to Dynamics CRM, it's better to post your question to the forum for Dynamics CRM:
http://social.microsoft.com/Forums/en-US/home?category=dynamics&filter=alltypes&sort=lastpostdesc
The reason why we recommend posting appropriately is you will get the most qualified
pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thank you for your understanding.
Best Regards,
Steve Fan
TechNet Community Support

CRM 2011+An error has occurred during report processing. (rsProcessingAborted)

Hi,
i have installed CRM 2011 on-premise version in Server A. Database and CRM 2011 Reporting Extenison in Server B. Both the server are 64 bit server and IIS 7.0 . i can able to browse the Report server url. USer as been added in Sql DB Logins and
as permission to Reportserver and ReportservertempDB.
i can able to access the CRM Reports only using Admin Credenttials that is from the credential which Report server is installed and configured
Error in server 1:
Web service request SetDataSourceCredentials to Report Server
(http://servername/Reportserver_XXXSQLSRVR)failed with SoapException. Error: An error has occurred during report processing. (rsProcessingAborted).
Error in Server 2: took this error From error log file
processing!ReportServer_0-1!7e4!03/16/2011-10:34:51:: e ERROR: Data source 'CRM': An error has occurred. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'. ---> Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException:
Caller S-1-5-21-1587242514-2812063576-513219026-1110 has insufficient privilege to run report as user 9f69b98c-c73d-e011-bd85-842b2b6567dd
processing!ReportServer_0-1!7e4!03/16/2011-10:34:51:: e ERROR: An exception has occurred in data source 'CRM'. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'. ---> Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException:
Caller S-1-5-21-1587242514-2812063576-513219026-1110 has insufficient privilege to run report as user 9f69b98c-c73d-e011-bd85-842b2b6567dd
processing!ReportServer_0-1!7e4!03/16/2011-10:34:51:: i INFO: DataPrefetch abort handler called for Report with ID=. Aborting data sources ...
processing!ReportServer_0-1!7e4!03/16/2011-10:34:51:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during report processing., ;
Info: Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during report processing. ---> Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Cannot create a connection to data source 'CRM'.
---> Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: Caller S-1-5-21-1587242514-2812063576-513219026-1110 has insufficient privilege to run report as user 9f69b98c-c73d-e011-bd85-842b2b6567dd
Eventvwr error in server 2:
Failed to unload app domain DefaultDomain. The following exception occurred: Error while unloading appdomain. (Exception from HRESULT: 0x80131015).
I tried the Following ways to fix it
1.added User as content manager
2.In CRM apppool i have Admin in identity column
its really paining when i'm unable to access the CRM 2011 Default Reports. got stucked for a day.
Thanks, Saraswathy Kumaravelu

Hi All,
I encountered this same issue today after installing CRM 2011.
CRM 2011 on Server A
SQL and SSRS 2008 R2 on Server B
I found that I got the same errors described here when running the standard reports even after I had installed the Reporting Extension (CRM 2011 replacement for CRM 4.0 Data Connector). The reason I got the error was because the 'Data Source Type' had not
been updated in Report Manager.
Here's how I resolved:
1. Browse to Report Manager (http://SERVERB/Reports)
2. Open the Organisation_MSCRM folder
3. Click Show Details
4. Open the MSCRM_DataSource
5. Change the Data Source Type from Microsoft SQL Server
to Microsoft Dynamics CRM SQL
*Note: - This option is only available once Reporting Extension has been installed on SSRS Server.
6. Clear the contents of the Connection String box
7. Set the Connect Using: option to Credentials Supplied by user running the report
but do NOT check the
Use as Windows Credentials when connecting to the DataSource option.
8. Click Apply
9. Restart the SQL Reporting Services Service in
Reporting Services Configuration Manager
10. Test by running one of the Standard CRM Reports (e.g. User Summary)
Ta Da!! - Success!!
Hope this helps!

CRM 2011 Outlook Client not showing all columns in Opportunity Views

Versions:
CRM: 2011 On-Premise - 5.0.9688.1533
Outlook: 2010 Professional - 14.0.6122.5000 32bit
CRM Client for Outlook: 5.0.9690.1992
Basic Problem
The Outlook Client views that show up in Opportunities do not have all the columns that are in the view.
Some of the views do, but not all of them.
Example:
View Name: Won Opportunities
Columns in view: Created on, Location, Quote Type, Scope of Work, Quote Number, Booked Sale Date.....8 other
columns (many custom columns)
Columns in View in Outlook: Icon, Quote Number, Categories, Flag....thats all.
Other Notes
This only happens in the Opportunity section of the Outlook Client.
This does not happen in advanced find in Outlook or anywhere in the web client. This does not happen for any other entity.
This happens on all of our users Outlook clients.
I have tried recreating the view.
No error messages are recording in any logs that I can find.
Any ideas on why this is happening or how to fix it?
Thank you
Paul

1. Are you sure this is a System View and not a User Defined View? Can you take a screenshot of all the availalbe Outlook views when you click on the little down arrow to add a new view? Yes. See the screen shot at the bottom. It is a public
view.
2. What happens when you close the view and add it back? same results.
3. What happens when you restart Outlook? I ask because if you customized your System Views, those are only persistent for a given session. If your restart Outlook, then it should reset the View. we have tried that. and uninstalled Outlook client
and reinstalled. And uninstalled Outlook and reinstalled. Same results. The only view that works for opportunities is the Default Custom View. The strange thing is that the filters are working just fine. just not the columns.
4. A workaround - have you tried creating a new System View similar to the one you want? Yes. same results

Is it possible to customize audit summary view - CRM 2011

Hi,
Is it possible to modify or customize the default "Audit summary view" of Auditing in crm 2011?
Apart from enabling or disabling filters, i don't see any options to modify the view so that i can add more columns or remove few columns from the default view?
Please do share your valuable inputs.
Thanks.

Hi,
Existing audit logs can be viewed by navigating to Settings -> Auditing -> Audit Summary View. The
resulting view is fixed by the system with predetermined columns that display the date and time of the event, the type of event, who made the change, the record effected by the event, the corresponding entity type and the operation performed.
This data cannot be exported to Excel like the standard grids. To assist in finding relevant data, filters can be enabled for all the columns except the effected record column; this works similarly to the corresponding functionality in Excel. Selecting an
individual audit record will provide additional details for the given transaction.
So we can't change this system view.

MS CRM 2011 vs MS CRM 4.0

Dear All
Our Current Version is MS CRM 4.0
Do you recommend us to upgrade to the new version at some stage this year? Or we can continue with the current version as the users gets used to it. we also have heavy customizations, javascripts, reports and plugins.
I did not like the new layout that much by the way.
Let me know what do you think.
hussain

I guess you should think of it this way. Some people say, if it aint broke don't fix it. I don't know that you need to upgrade this year, but you should plan on it if you ever think you will want to as you probably won't be able to just jump
easily to whatever comes beyond version 2011.
Staying with the times is always a good thing, but I wouldn't make it your first priority though if you are happy with 4.0. Also reviewing the new features outlined in the links above will help you determine how much benefit you will get from an upgrade.
I'll second Jamie for the most part here. Such a decision should be made on the basis of business need.
As suggested, begin to plan for the upgrade - do code reviews, time estimates for conversion, resourcing requirements. Also review the enhancements available to you in CRM 2011 and what they mean to your business. Finally, weigh all of that against
current business enhancement requirements, because if the conversion task is significant, you won't be getting any "real" work done while the conversion takes place.
In any event, you can't make an informed decision before the preliminary analysis is done.
--pogo (pat) @ pogo69.wordpress.com

CRM 2011 openStdWin method

Hi,
I'm having a problem with a some client code (web resource) that opens a window from the main application ribbon of CRM 2011.
It works in the browser but not in the outlook client and I have an idea as to why but not how to fix it.
Before my code opens the window it checks whether or not it is running from the outlook client - if so the openStdWin method is used:
var my_win = openStdWin(window_url, window_name);
If not the normal window.open method is used:
var my_win = window.open(window_url, window_name, window_settings);
In both cases a window opens, but since I have to (after the window opens) call a method inside this new window:
my_win.methodName();
my_win has to be an actual window object which is it when I use window.open but apparently not when I use openStdWin.
Because of this my code breaks at the point where in attempt to call the method in the newly opened window when running from outlook client.
Can anyone shed some light on this - maybe this method is supposed to be used in another fashion?
PS. when I close down outlook after a failed attempt I get the option to send an error report to Microsoft which contains the following:
Microsoft Dynamics CRM Error Report Contents
<CrmScriptErrorReport>
<ReportVersion>1.0</ReportVersion>
<ScriptErrorDetails>
<Message>Permission denied</Message>
<Line>1</Line>
<URL>/_grid/OutlookRibbonContextGrid.aspx?etn=account&ver=63475613997005</URL>
<PageURL>/_grid/OutlookRibbonContextGrid.aspx?etn=account&ver=63475613997005</PageURL>
<Function></Function>
<CallStack>
</CallStack>
</ScriptErrorDetails>
<ClientInformation>
<BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.6117)</BrowserUserAgent>
<BrowserLanguage>en-us</BrowserLanguage>
<SystemLanguage>da</SystemLanguage>
<UserLanguage>da</UserLanguage>
<ScreenResolution>1920x1200</ScreenResolution>
<ClientName>Outlook Laptop - Online</ClientName>
<ClientTime>2012-06-18T13:00:14</ClientTime>
</ClientInformation>
<ServerInformation>
<OrgLanguage>1033</OrgLanguage>
<OrgCulture>1030</OrgCulture>
<UserLanguage>1033</UserLanguage>
<UserCulture>1030</UserCulture>
<OrgID>{CBFE2AD6-1D2D-4AC4-BC17-5A9998BBA17F}</OrgID>
<UserID>{8EFA7A51-B614-4CB6-868D-A587AB77521B}</UserID>
<CRMVersion>5.0.9688.1561</CRMVersion>
</ServerInformation>
</CrmScriptErrorReport>
The message says "Permission denied" but I think that is a little misleading because the object simply isn't there or rather it is an empty object.
If I do this alert(JSON.stringify(my_win)) when using window.open I get a dialog with a full window object (or as much as the dialog can show) but when I use openStdWin i get "{}" which is an object but an empty one.

Thanks for your reply Scott,
I am using absolute URL. The 1st part is provided by the build-in getServerUrl (in the Xrm.Page API) and the rest of the URL is a static path to a HTML Web Resource, so there should be no cross-domain stuff going on. (it is CRM 2011 Online by the way).
The HTML Web Resource does include some javascript files but they are all Web Resources in the same solution (referenced by relative path).
Right now I actually have a working solution I made yesterday, but that was by doing a work-around. Roughly what I
was doing in the first place was:
1) open the window and when window was loaded ask the opening window/code (javascript) to build and execute a query.
2) upon completion of the query, message back to the opened window (via my_win.someMethod()) that the result was ready to use.
The reason for doing it this way was to ensure that the opening window markup would be fully loaded and look nice (and display a progress indicator etc.) before starting to execute the query, which could make the window appear as not responding or just make
it not load right away, which looks ugly.
Secondly, the result from the query (an array of simple objects) needs to be merged with a larger array which the opened window already holds due to the javascript files it references.
What I am now doing in the work-around is to have the opening window build and execute the query itself, since that eliminates the need to call a method on the window object which is null (or I
do not have access to for what ever reason).
Since this works I cannot see what illegal or cross-domain stuff there should be going on in the original version. The only difference between the 2 versions is that in the 2nd version, once the window is opened, I don't need the window object for anything,
like it did in the 1st version.
I still like the 1st version better, so I'm still interested solving the mystery about the missing window object from openStdWin.

A few small issues I can't find fixes for

Hi everyone, I've been using arch for a little bit now and really enjoying the experience. I have run across 3 small problems and other than that everything thing seems to be running flawlessly. I'd appreciate any help with these, and thanks in advance. I have googled trying to find solutions and searched the wiki but either none of the issues were listed or the fixes for them didn't seem to have an effect, but if I missed something sorry, just if you want to point me in the right direction that'd be appreciated.
So some specifics about my system first, I'm running on arch linux 64bit using KDE as my desktop environment.
Okay so problem number 1:
Sometimes when arch goes to boot it fails to mount /dev/sda2 which is my root partition, This doesn't happen everytime but I'd say 50 or 60 percent of the time, but when it does I give it a restart once or twice and it loads into arch just fine. I can restart my computer if anyone wants the exact wording I get, but it goes along the lines of "failed to mount /dev/sda2 you are now being dropped in to a recovery shell" Now I'm not sure but this might be because of the weird way I set the harddrive partitions up, but it worked in all the distros I used before settling on arch, but to give you an idea, I'm using 2 300gb hard drives, I have them split so that 1 hard drive is completely devoted to my / and /boot partitions, the other one has /usr /tmp /var and swap on it. In addition I have a 1tb drive for storage that is devoted to /home. If it is causing the problem and I have to reformat and go to a more conventional partition scheme I will, but I'd prefer to avoid that if at all possible, just because I am rather settled in to this install.
Problem number 2:
Amarok takes forever and a day to load, somewhere in the area of 60+ seconds, when I start it via the terminal I get this output:
KGlobal::locale::Warning your global KLocale is being recreated with a valid main component instead of a fake component, this usually means you tried to call i18n related functions before your main component was created. You should not do that since it most likely will not work
(amarok:19322): GStreamer-CRITICAL **: gst_debug_add_log_function: assertion `func != NULL' failed
amarok(19322)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
amarok(19322)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
amarok(19322)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
amarok(19322)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
amarok(19322)/kdecore (KConfigSkeleton) KCoreConfigSkeleton::writeConfig:
amarok(19322)/libplasma Plasma::FrameSvg::resizeFrame: Invalid size QSizeF(0, 0)
amarok(19322)/libplasma Plasma::FrameSvg::resizeFrame: Invalid size QSizeF(0, 0)
amarok(19322)/libplasma Plasma::FrameSvg::resizeFrame: Invalid size QSizeF(0, 0)
amarok(19322)/libplasma Plasma::FrameSvg::resizeFrame: Invalid size QSizeF(0, 0)
amarok(19322)/kdecore (KPluginInfo) KPluginInfo::kcmServices: found 0 offers for "Amarok Script Console"
amarok(19322)/kdecore (KPluginInfo) KPluginInfo::kcmServices: found 0 offers for "LyricWiki"
amarok(19322)/kdecore (KPluginInfo) KPluginInfo::kcmServices: found 0 offers for "Cool Streams"
amarok(19322)/kdecore (KPluginInfo) KPluginInfo::kcmServices: found 0 offers for "Librivox.org"
** AMAROK WAS STARTED IN NORMAL MODE. IF YOU WANT TO SEE DEBUGGING INFORMATION, PLEASE USE: **
** amarok --debug **
I thought maybe it was the gstreamer backend because the wiki said it might cause problems and to try using xine instead. However doing this didn't seem to help at all.
Problem number 3
Flash is all weird when I use Kwin, when I use compiz it works near flawlessly but my issue with that is then kde doesn't act nearly as smooth as it does without compiz. When I use flashplugin from the repos I can't go fullscreen because it makes everything freeze up, and when I try flashplugin-prerelease from the aur flash is always in the spot where it loaded meaning if I change tabs in firefox it goes through the other tab and if I scroll it stays stationary and everything else scrolls behind it.
Again I apologize if I missed it in the searches that I ran and these have been solved elsewhere, but thanks in advance for all help given.
Edit: Installing pulseaudio and using that instead of alsa seems to have fixed amarok starting slowly.
Last edited by Sinner (2011-03-26 05:05:57)

milomouse wrote:Maybe you should use UUIDs instead of /dev/sd* to avoid any possible device confusion (type 'blkid' to see your UUIDs), though from your first post about "cannot mount /dev/sda2" it still appears to check for root device correctly. At any rate, in your grub or lilo or syslinux (whatever bootloader you have) config you could also change root=/dev/sda2 to root=/dev/disk/by-uuid/YOURROOTUUID (however your bootloader can handle it) to help further reduce possible errors. (helpful link: https://wiki.archlinux.org/index.php/Pe … ice_naming ) Trying to think of what else it could be since it only happens every now and then, which is a little strange.
Oh my bad I forgot to say I'm using grub, but yeah I went through and did that, That seemed to stop me being loaded into a recovery shell or whatever, but when arch started to boot about 2 out of the 5 times I restarted to test it, it said file systems didn't check and had my log in as root to try to remount the partition. Also I got a COMERROR=-32 after which it said it was doing a comreset and would retry in 8 seconds after doing that 3 times it booted almost every time unless it ran into the filesystem check.
Last edited by Sinner (2011-03-25 16:29:32)

MS dynamics crm 2011 edit xml of chart to get count of Won vs ALL opportunities

Dear Support Team,
We are currently working on a dashboard for our on-premise CRM dynamics 2011 instance. What we need is to display Won VS ALL opportunities of a certain account manager. I have tried exporting one of the default chart in CRM which is the Won Deals VS Lost
Deals. I have modified the XML to get the COUNT of opportunity number for WON and LOST deals instead of the SUM of revenue. Now, i have imported the modified xml content and was able to import it successfully. Upon checking the chart data, it shows the
same count for WON and LOST records which is incorrect. How do i able to correct this. Please refer below to the xml codes i have imported. Looking forward to any help. Thank you.
<visualization>
<visualizationid>{7842C8AF-0FD2-E411-9758-F5ACB647B220}</visualizationid>
<name>Test Chart For Comparison</name>
<description>Shows the amount of revenue for won deals versus lost deals.</description>
<primaryentitytypecode>opportunity</primaryentitytypecode>
<datadescription>
<datadefinition>
<fetchcollection>
<fetch mapping="logical" aggregate="true">
<entity name="opportunity">
<link-entity name="opportunity" from="opportunityid" to="opportunityid" link-type="outer">
<attribute alias="sum_lost" name="opportunityid" aggregate="count" />
<filter>
<condition attribute="statecode" operator="eq" value="0" />
</filter>
</link-entity>
<link-entity name="opportunity" from="opportunityid" to="opportunityid" link-type="outer">
<attribute alias="sum_won" name="opportunityid" aggregate="count" />
<filter>
<condition attribute="statecode" operator="eq" value="1" />
</filter>
</link-entity>
<attribute groupby="true" alias="groupby_column" name="nexus_accountmanager_lookup" />
</entity>
</fetch>
</fetchcollection>
<categorycollection>
<category>
<measurecollection>
<measure alias="sum_won" />
</measurecollection>
<measurecollection>
<measure alias="sum_lost" />
</measurecollection>
</category>
</categorycollection>
</datadefinition>
</datadescription>
<presentationdescription>
<Chart Palette="None" PaletteCustomColors="97,142,206; 168,203,104; 209,98,96; 142,116,178; 93,186,215; 255,155,83; 148,172,215; 217,148,147; 189,213,151; 173,158,196; 145,201,221; 255,180,138">
<Series>
<Series Name="opportunity_statecode,1" Color="149, 189, 66" IsValueShownAsLabel="False" BackGradientStyle="TopBottom" BackSecondaryColor="112, 142, 50" Font="{0}, 9.5px"
LabelForeColor="59, 59, 59">
<SmartLabelStyle Enabled="True" />
</Series>
<Series Name="opportunity_statecode,2" Color="255,124,31" IsValueShownAsLabel="False" BackGradientStyle="TopBottom" BackSecondaryColor="235,98,0" Font="{0}, 9.5px" LabelForeColor="59,
59, 59">
<SmartLabelStyle Enabled="True" />
</Series>
</Series>
<ChartAreas>
<ChartArea BorderColor="White" BorderDashStyle="Solid">
<AxisY LabelAutoFitMinFontSize="8" TitleForeColor="59, 59, 59" TitleFont="{0}, 10.5px" LineColor="165, 172, 181">
<MajorGrid LineColor="239, 242, 246" />
<MajorTickMark LineColor="165, 172, 181" />
<LabelStyle Font="{0}, 10.5px" ForeColor="59, 59, 59" />
</AxisY>
<AxisX LabelAutoFitMinFontSize="8" TitleForeColor="59, 59, 59" TitleFont="{0}, 10.5px" LineColor="165, 172, 181">
<MajorGrid Enabled="False" />
<MajorTickMark Enabled="False" />
<LabelStyle Font="{0}, 10.5px" ForeColor="59, 59, 59" />
</AxisX>
</ChartArea>
</ChartAreas>
<Titles>
<Title Alignment="TopLeft" DockingOffset="-3" Font="{0}, 13px" ForeColor="0, 0, 0" />
</Titles>
<Legends>
<Legend Alignment="Center" LegendStyle="Table" Docking="Bottom" Font="{0}, 11px" ForeColor="59, 59, 59" />
</Legends>
</Chart>
</presentationdescription>
<isdefault>false</isdefault>
</visualization>
Best regards,
Honey Dulatre

You'll need to create a filter for each of your two series in the xml.
This blog post describes the process
for filtering invididual series within the chart xml.
Ulrik,
Blog: http://crmchartguy.wordpress.com - Exclusively for MS CRM Charts
Twitter: crmchartguy

Problem with CRM 2011 web front end cluster

Hi.
We have a CRM 2011 (RU17) environment with a SQL DB server and 2 web front end CRM server in a cluster.
Since few days (about 10) it seems that one of the 2 nodes is not working, and since yesterday many users report access problems when calling the application by cluster name - as usual since we deployed CRM 1 year ago.
I tried myself, and I can run the application by cluster name without problems. If it try the separate notes addresses, one of them works, the other doesn't.
I checked the 2 web front end servers, and are (or seem) both properly configured, with all patches installed.
Following the information I got from Event viewer. Any suggestion welcomed!
Many thanks and Best regards
On the 'faulty' server I have different errors at event viewer level:
Faulting application name: Microsoft.Crm.Sandbox.HostService.exe, version: 5.0.9690.4150, time stamp: 0x53559982
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677
Exception code: 0xe0434352
Fault offset: 0x000000000000940d
Faulting process id: 0x6f8
Faulting application start time: 0x01cf8f93aa9a7ff8
Faulting application path: C:\PROGRA~1\MICROS~4\Server\bin\Microsoft.Crm.Sandbox.HostService.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: f5019a68-fb86-11e3-9f21-005056853970
Application: Microsoft.Crm.Sandbox.HostService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Runtime.InteropServices.COMException
Stack:
   at Microsoft.Crm.Sandbox.HostService.InitializeThreadProc(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
The Sandbox Host service has encountered an unexpected error and has stopped.
Source: Microsoft.Crm.Sandbox.HostService.exe (1784)
Error: System.Runtime.InteropServices.COMException (0x8007203A): The server is not operational.
   at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.get_AdsObject()
   at System.DirectoryServices.PropertyValueCollection.PopulateList()
   at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
   at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
   at Microsoft.Crm.SecurityUtils.GetSidFromAD(Guid objectGuid)
   at Microsoft.Crm.Sandbox.SandboxHost.SetPrivilegeUserGroupId(Guid privilegeUserGroupId)
   at Microsoft.Crm.Sandbox.HostService.InitializeThreadProc(Object stateInfo)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
On the 'running' server event viewer I only have one error, related to mail router:
#23379 - Could not verify the version of Microsoft Dynamics CRM at http://alkcg106.d30.intra:5555/AkzoNobelIndustrialCoatings. There was no endpoint listening at http://alkcg106:5555/AkzoNobelIndustrialCoatings/XRMServices/2011/Organization.svc that could
accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.

Apologize for not having indicated here the resolotion I got thanks to MS support...
We enabled the trace and we got
a http error page stating maxQueryStringLength was insufficient. We changed the maxQueryStringLength and QueryString values in the CRM web.config value to 10240.
We also noticed an error related to the DC being unavailable. We checked in the CRM registry hive and see in the non-working server you had a PreferredDc key pointing to “AMDNAD”. On pinging
AMDNAD we see it is not reachable. We removed the PreferredDc key and after iisreset we can navigate to crm.

What is the latest patch level for SAP CRM 7.0

Hello Experts,
I kindly request you to provide any information on what the latest patch for SAP CRM 7.0 is. We currently are on SPS5 and the company is proposing to upgrade to SPS9. Please recommend some sources or help me know what the functionality of the new service patch level is?
Thanks,
VSK

> I kindly request you to provide any information on what the latest patch for SAP CRM 7.0 is. We currently are on SPS5 and the company is proposing to upgrade to SPS9. Please recommend some sources or help me know what the functionality of the new service patch level is?
http://service.sap.com/patches
--> SAP Application Components
--> SAP CRM
--> SAP CRM 7.0
--> Entry by Component
--> CRM Application Server ABAP
--> SAP CRM ABAP 7.0
--> Support Packages
Scroll down and see the latest patches. If you click on the text you'll see the problems fixed.
Support packages are by definition a collection of patches and fixes for problems, however, there may be small improvements in certain areas.
Markus

Custom report Fetch XML error in CRM 2011 online version

When i am trying to connect to my online CRM 2011 server below error appears
Unable to connect to data source 'DataSource1'.The connection to server "https://{my org name}.crm5.dynamics.com/XRMServices/2011/Discovery.svc"
could not be established. Make sure that the connection string and credentials are correct, and try again.
I also tried as per Abhishek Agarwal MSFT suggestion as
1. Make sure that the credentials are correct.
2. Try accessing the same URL through the web browser by providing the same credentials.
3. Try enabling traces for BIDS and look for the detailed error logs. You can do this by creating the regular
CRM trace registry entries under HKLM\SOFTWARE\Microsoft\MSCRMBidsExtensions or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\MSCRMBidsExtensions is you have a 64 bit
machine.
but nothing happens, trace log is
ExceptionManager.PrepareException
>Unhandled Exception: Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: The connection to server "https://xxx1.crm5.dynamics.com/XRMServices/2011/Discovery.svc"
could not be established. Make sure that the connection string and credentials are correct, and try again.
>
>Inner Exception: Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: Metadata contains a reference that cannot be resolved: 'https://xxx1.crm5.dynamics.com/XRMServices/2011/Discovery.svc?wsdl'.
>   at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)
>   at System.ServiceModel.Description.MetadataExchangeClient.ResolveNext(ResolveCallState resolveCallState)
>   at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(MetadataRetriever retriever)
>   at System.ServiceModel.Description.MetadataExchangeClient.GetMetadata(Uri address, MetadataExchangeClientMode mode)
>   at Microsoft.Xrm.Sdk.Client.ServiceMetadataUtility.RetrieveServiceEndpoints(Type contractType, Uri serviceUri)
>   at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1..ctor(Uri serviceUri)
>   at Microsoft.Xrm.Sdk.Client.ServiceConfigurationFactory.CreateConfiguration[TService](Uri serviceUri)
>   at Microsoft.Crm.ServiceConfigurationCache`1.GetServiceConfiguration(Uri serviceUrl)
>   at Microsoft.Crm.ServiceProxyCache`1.GetServiceProxy(Uri serviceUrl, Credential credentials, Uri homeRealmUrl, String passportEnvironment)
>Inner Exception: Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: The remote server returned an error: (407) Proxy Authentication Required.
>   at System.Net.HttpWebRequest.GetResponse()
>   at System.ServiceModel.Description.MetadataExchangeClient.MetadataLocationRetriever.DownloadMetadata(TimeoutHelper timeoutHelper)
>   at System.ServiceModel.Description.MetadataExchangeClient.MetadataRetriever.Retrieve(TimeoutHelper timeoutHelper)

First, please make sure you are using the right version of Microsoft Dynamics CRM 2011 Report Authoring Extension
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=64a09b75-8376-4b9d-aea3-8a83a1837c4d
Second, please make sure the connection string is correct, for CRM online,
The connection string should be: <ServerURL>;<OrganizationUniqueName>;<HomeRealmURL>
In this connection string, only <ServerURL> is mandatory.
For more details, please refer to
http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/help/how_rpt_customcreatefetchrs.htm
Please remember to click “Mark as Answer” on the post that helps you. Jackie Chen, Microsoft Online Community Support

Search in Finder and Mail for files in 2011 not working

I do get search results just not for anything created after December 31st 2010. Nothing exists in the search for 2011. I have updated all software and nothing seems to work. My date and time are correct. I can have a file on the desktop or in my inbox and the system can not find it. I do search every day and it is getting labor intensive to do it all by hand. Any ideas?

I figured out a fix for my machine. I went into the system preferences, to the spotlight. Went to the privacy settings added my drive and closed to save the settings then reopened it and I removed it from Privacy. This caused it to re-indexed all my files (it took over an hour) but I even created new files and was able to find them in spotlight and in my email.

AsyncDBAppLock Fix for MS CRM 2011

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