AT A DEAD END WITH FP please help!
This is really a long story that I have been battling for 8 months or longer and now think I have made a bigger mess than before.....It started all in facebook when I was having problems playing one game Cafe World......everything was fine and and then it started saying plug in shockwave unresponsive....I want to say all this start not long after I done some long over due windows updates.....I have uninstalled all adobe's and tried to start over.....also removed google chrome and FF to the beginning......reinstalled the flash player and chrome and everything was ok but freezing and running very slow then it asked to install a plugin i did and then the shockwave unresponsive started again. I only have the problem in that game on facebook.....at this time tho I feel I have made a bigger mess and I really need a starting point to start over......can someone please help me get this problem resolved....I have read and read for a solution so that not to be a bother but this is crazy!!!! I enjoy Chrome but I will remove it again if need be.
OS Windows xp IE8 service pack 3
not sure what all is needed...please just let me know I will find it
I am not highly educated on computers.
Thanks,
Dawn
Hi dd, I'm surprised you didn't ask for help from here much sooner. I could not deal with that for 8 months:-)
Let's take a look and see where you are today. Go to C:\Windows\System32\Macromed\Flash Right click on the Flash folder and post back all files listed there. The files NPSWF, you will need to right click on each one and then click Properties to obtain the version numbers. Post all of that back as I need the info.
Then Using IE, go to Tools, Manage add ons(all add ons) and you should find this listed among the add ons:
Shockwave Flash Object...ActiveX Control...Flash10e.ocx (vs 10.0.45.2) and be Enabled.
Using FF find the plug-in SWF vs 10.0.45.2 and it must be Enabled.
Thanks,
eidnolb
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