At a loss for words

So i'm eligable for an early upgrade, I go into the store and explain i'd like to get 2 new phones (1 upgrade other a new line) and change the plan to the 700min family plan. After all the mumbojumbo sales talk I ask if they could put the bill on the account as I was able to before when I bought my last phone. She told me no and didn't have a reason. The online rep said more than likely that it is because I had a late payment in the last 6 months.....mind you the account is @ 0.00$ balance right now. When I got this last phone I had had several late payments, yet was still able to add to the account bill instead of paying right away, yet now I can't.
Your getting more money out of me about $500 for 2 new phones and almost doubling what I pay a month for the extra line and you wont put it on the bill for me like the last time...so all at once i'd have to have about $700 or more to do all this...yeah no thanks by the time i'm able to have that all at once my contract will be up and i'll just go look for a deal with another provider 2 of which I have researched that will do it for me.
I have been a loyal customer for years now and this is a serious disappointment and has changed my mind about this company now and I have even lowered my current plan to save myself some money. I am so angry right now I can't even explain it.

Jace2776 wrote:
So i'm eligable for an early upgrade, I go into the store and explain i'd like to get 2 new phones (1 upgrade other a new line) and change the plan to the 700min family plan. After all the mumbojumbo sales talk I ask if they could put the bill on the account as I was able to before when I bought my last phone. She told me no and didn't have a reason. The online rep said more than likely that it is because I had a late payment in the last 6 months.....mind you the account is @ 0.00$ balance right now. It is zero right now, but you did not say if you had been late. late payment = phone sales can not be added to the account for 6 months. Even if you have not been late, there is a monetary limit you can do and I believe $500 is way over that limit. When I got this last phone I had had several late payments, yet was still able to add to the account bill instead of paying right away, yet now I can't.
Your getting more money out of me about $500 for 2 new phones and almost doubling what I pay a month for the extra line and you wont put it on the bill for me like the last time...so all at once i'd have to have about $700 or more to do all this...yeah no thanks by the time i'm able to have that all at once my contract will be up and i'll just go look for a deal with another provider 2 of which I have researched that will do it for me.
I have been a loyal customer for years now and this is a serious disappointment and has changed my mind about this company now and I have even lowered my current plan to save myself some money. I am so angry right now I can't even explain it.

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Hi there
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princess betty wrote:
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I do use RoboHtml for some smaller help systems, but those are mostly help systems that contain less than 50 pages. To maintain my afore mentioned WebHelp system using RoboHtml would, unfortunately, very much decrease my productivity....
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Thanks to all three contributors for their generous help so far. Mac people are lovely.
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bluuskii wrote:
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Unable to search for words in a pdf document

I am using Adobe Reader Ver 10.1.1 (All updates)
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Company response:
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