At full charge,  not working

when shuffle is fully charged, it either doesn't work, plays the same 4 songs & then stops altogether.

I had this same problem, if I tried to fwd through a song, would completely shut down.  I am pretty certain I have tracked the issue back to the actual downloaded song.  Seems as if some of my song purchases came up with an error message that my computer was not given privileges to play the song.  I also had added a "video" song to the list and it seemed to hang up on that song as well.  I pulled those songs off my playlist and now it is back to normal.

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