AT-MIO-16XE-50 device is not responding to the selected base address

I'm trying to install my AT-MIO-16XE-50 DAQ board onto my Windows NT desktop computer, but I'm having trouble.
Here's what I've done: I've installed LabView 5.1 and the NIDAQ 7.0 software onto my computer first. Then I've physically installed the DAQ board into my computer. After starting the computer, the plug-and-play system seems to recognize the new hardware and install drivers for it. It then says I need to reboot the computer, so I reboot the computer.
When I then look at my device manager, it lists AT-MIO-16XE-50 twice. Under the properties/resources tab, one of them lists "input/output range", "interrupt request", "direct memory access", and "direct memory access" (i.e., 2 "direct memory access"s). The second one only lists "direct memory access" once and nothing else under the properties/resources tab. Also, the first one says that it is working properly while the second one says that it is not working properly (Code 10). I've played around with chaging the "direct
memory access" numbers and after rebooting the computer have gotten both AT-MIO-16XE-50's in the device manager to say that they're working properly. So, now the DAQ board appears to be installed correctly, because the device manager reports no problems with it. However, there are still 2 of them. My first question is this: should there be only 1 entry in the device manager list, or are there supposed to be the 2 that I see? The entries do appear to be different from each other, but they're for the same device, so that's a little confusing.
When I open my Measurement and Automation explorer, only one AT-MIO-16XE-50 device is listed (so this looks good), and under "properties" all 3 "direct memory access" numbers are listed. So, this all seems good. But, when I click on "test resources" or "test panel", I get an error message saying that "the device is not responding to the selected base address". Considering that this device was plug-and-play, and I did not set the base address manually, I don't understand why I'm getting this error message.
What I've tried is to change the "input/output range" number by using the device manager. I've tried a few different settings (rebooting the computer after each change) and none of the different "input/output range" settings seem to work.
I'd appreciate it if you could give me any help on figuring out how to resolve this "not responding to base address" problem. The info on your web site
appears to suggest flipping dip-switches on the DAQ card, but my card does not have any dip switches because it is plug-and-play. So, right now I'm
clueless! Thanks for reading this, and I hope that you have more insight than I do.

Smaria,
The AT-MIO-16XE-50 shows up twice in the Device Manager because it reserves three DMA channels, and the ISA bus only allows two DMA channels per ISA slot. You mentioned that you were able to get both devices working properly in the Device Manager. Below is a link to a KnowledgeBase that describes the proper procedure to successfully accomplish this. You should verify that this is the procedure you followed:
Exclamation Mark Appears with Error Code 10 on Windows XP/2000/98 After Installing AT-MIO-16E-10
Spencer S.

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