At random times, the home button and power button doesn't turn on the phone

Okay so, I got an brand new iPhone 5 last December.
Now, it has been acting weird for the past month or so.
At random times, the phone doesn't respond when I press the home button or sleep button when it is at sleep. The phone finally responds after a minute by getting to the lock screen. The phone IS on. The home button and sleep button do work..The only time it sometimes doesn't respond is when it is at sleep.
If I'm listening to music, it also stops the music and the phone doesn't respond as mentioned before.
Could someone tell me what is happening?
Anyone have any similar cases of this problem?

Try this and see if it clears things up:
Hold down the Home and Sleep buttons down simultaneously until you see the white Apple logo. Ignore the shut down prompt. This is a hard reset and most of the time clears up weird things like this.
If that doesn't work, try restoring your phone in iTunes. There is likely something corrupt in the OS that just needs to be reset.

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If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

My iphone 4 locked up for several hours. i then tried to reset by holding down the home button and power button at the same time for 10 seconds and then the home button for 10 seconds. it is now completely black. what do i do? couldnt restore it in iTunes

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Same thing happened to me today. I wasn't even using the phone for the past 6 hours and suddenly I can't connect to the internet, none of my internet apps would work - nothing. I tried to call AT&T from the iphone and it locked up - couldn't turn it off, change to the home screen - nada - brick.
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Does the screen come back on if you press the sleep/power button?
Have you tried powering down (hold sleep/power button and swipe red slider) then power back up? Power cycling sometimes will clear problems.
If neither works, and you can get to an Apple store, have the genius bar folks try it out...they are very good about replacement if faulty.

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Hi,
This is for my wife's iPhone 4
She was on a call and went to end the call and the phone just turned off.
Left it on charge for an hour or so and nothing.
I tried the old reboot (home button and power button) and nothing
I tired with the sim out.
And with it plugged into a PC, opened iTunes and it didn't recognize that the phone was plugged in.
I tried my PC and nothing.
My phone charges and connects to both PC's
Tried holding the home button then plugging into PC
Tried holding the power button then into PC
I've now been trying different combinations for about 3 hours and now I'm all out of ideas.... :(
Please please can some help before Tuesday when I will have to find someone to repair it.
Thanks,

Sounds like faulty battery. Make Genius reservation and take to Apple for quick (minutes) free battery diagnostic testing. If you have Warranty or AppleCare the problem will be covered.

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If all else fails, take the device to Apple (or whomever provides support in your country) for evaluation and possible replacement.

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Pressing the Home button and the sleep/wake or on/off button together until you see the Apple logo and then release is called a reset.
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http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
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http://tinyurl.com/7ndy8tb
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http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
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http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
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2. Open iTunes with the iPad disconnected.
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8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
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~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

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Where are the home, refresh and X buttons in the header

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The '''''Home''''' button was relocated to the right of the Location/URL bar in a prior version. You can drag it to the position you want or get it from the Customize Toolbar window by looking at the following instructions.
*Click this link --> https://support.mozilla.org/en-US/kb/how-do-i-customize-toolbars
In Firefox 4 and newer versions, the '''''Go, Stop and Reload''''' buttons are combined in one button at the right end of the URL or Address bar. The button changes depending on the activity:
*green Go arrow when typing in the address bar
*red Stop ("X") button while page is loading
*gray Reload (circular arrow) when page is finished loading.
Separate buttons are possible:
#Open Customize Toolbar window by clicking Firefox button > Option > Toolbar Layout '''''OR''''' clicking View > Toolbars > Customize if using the Menu Bar '''''OR''''' right-click in an empty space on a toolbar and choose Customize
#While the Customize window is open, Stop and Reload buttons will show separated between the address bar and the search bar
#While the Customize window is open, drag the buttons anywhere on the Navigation toolbar
#*order Reload-Stop will combine into one button
#*order Stop-Reload will remain separate buttons
#*or drag a "Separator" from the Customize window between Reload-Stop and they will remain separate
#click Done at bottom right of Customize window to finish
#See: https://support.mozilla.org/en-US/kb/how-do-i-customize-toolbars
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

My phone will not turn on. already tryied the hold down home key and power button and it still will not turn on

help

try holding the home button while you connect the phone to the computer to put the iphone into recovery mode (this will delete every thing) and you want to keep holding the home button till itunes says it discovered a device in recovery mode, and have you tried charging the phone and then holding the home and power button

Friend's iPhone is disabled and asks me to connect to iTunes, however, the home button and Power button are broke...

As the title says, it needs the passcode.
[https://pbs.twimg.com/media/BOrZpfZCIAAguGD.jpg] <--- iPhone
However, she doesn't know the passcode...
I have Googled for answers but they all say "use the home and wake button", but, they're broke.
There are no back ups on her computer.
Help please?

Since there are no backups, she'll need to restore the phone using Recovery Mode. But since the buttons don't work, that won't work. I suggest she purchase another iPhone, backup regularly and use a passcode she can remember.

Ipod touch 3rd gen home button and power button broken?

My iPod was working fine until a few weeks ago, when this started happening: every time you push the home button, it goes to the "slide to power off" screen, and then no matter if you slide to power off or if you click cancel, it shuts off after a few seconds and then tries to turn back on again. The same thing happens if you push the power/lock button for any amount of time. So, I can only run like 1 app unless I want to have to restart my whole iPod. In addition, sometimes when it tries to turn back on it tells me to plug it into iTunes, which I do and it tells me to restore it. I restored it, and then I unplugged it and it did the same exact thing, where any button press makes it turn off. I plugged it in again and it asked me to restore it again. Nothing seems to be working and I don't know if this is something that can be fixed or if I need a replacement?

You can turn it on via the Power button or by connecting the iPod to a charging source.

At random times, the home button and power button doesn't turn on the phone

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