AT&T informed me re: your problem-can't open email.When fixed?

Cannot get email from Modzilla - I get a message that says my resolution setting is too low, but it's not.
Had ATT tech support help me and they said that Modzilla is having problems with this and is currently fixing this problem. Is this really happening? If so, when will it be fixed? It's been 5 days now.
I can get my emails on Explorer, but not Modzilla.

Another Yahoo! user mentioned this: [https://support.mozilla.org/en-US/questions/990819 yahoo mail ,using ff shows resolutions not high enough] (unsolved).
I'll offer the same suggestion:
Firefox changes the resolution reported to websites based on your zoom level. Could you try reducing your zoom a notch (hold down the Ctrl key and tap the - key) to see whether that makes a difference? When you reload the Yahoo page, use Crl+Shift+r to force a full reload and bypass any cached files.

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"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
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Read this link from Apple for more info:
http://support.apple.com/kb/PH11778?viewlocale=en_US&locale=en_US
The Apple Communities is a free information resource, but posting the eventual answer helps future users to learn solutions.

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*http://kb.mozillazine.org/about:config
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#
I can not open firefox when I leave the program is tells me that firefox is still running and will not open
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BoldItalicInsert a link...

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https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
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I've been having several problems with Firefox, to the point that I almost can't use it anymore. In no particular order, they include:
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Windows cannot access the specified device, path of file. You may not have the appropriate permissions to access the item.
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and if I click yes, i get this,
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Update Failed
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"Windows cannot access the specified device, path of file. You may not have the appropriate permissions to access the item."
When I go to the folder it's in and run it from there, it installs, but the problems persist.
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5. I used to be able to drag a url to the desktop, a folder or even a email, but now all I get the the O with a / through it.
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I've created a new profile and it makes no difference.
I've disabled all add-ons and it makes no difference (I have to disable them manually).
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I've uninstalled Firefox, and removed the profile - rebooted and reinstalled it, but the problems persist.
What more do I have to do more to completely uninstall it?
I've kinda saved myself by using Firefox Portable, which I'm running from it's own directory. It runs as it should, but I'd prefer not to have to use it.
If i can't fix it, I'd like to completely uninstall Firefox, and just install it new and have it work properly. I have no (or only occasional minor) problems with Firefox on other computers. This computer is Win XP, fully updated

The post I was responding to said,
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Somehow, I think that means Windows...
I've tried Firefox in Safe Mode - it makes no difference.

Multiple problems: can't open two windows, browser doesn't close although window disappears, and after working for a while I loose my ability to cut and paste or use drop down arrows

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Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]
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* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

AT&T informed me re: your problem-can't open email.When fixed?

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