AT&T International Data Plans

Is there a set plan for accessing Edge networks using a iPhone in Canada from AT&T and what is the cost?

There is no option to add "Canada" to the US plans. You can however add International calls/roaming to your contract for a monthly fee of around $5.99. The downside is that you still have to pay per minute for Canada calls at around $0.59 instead of $0.79 and the data rates are lower too.

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No international data plan for one year-???

Here is the background. I moved over to Verizon about 4 months ago from Alltel. I did this because I wanted to be able to have a blackberry with international BBm'ing. I did not go with ATT because there coverage was spotty in my area. Since the move, I would say my Alltel coverage was 3x better then the cuurent verizon in my house even with the network extender ( BB don't work well with network extender compare to droids, according to the VZW reps). I did not stay with Alltel because they did not have the storm2. I needed 6 lines and a mifi and the local verizon rep told me no problem that they could do one primary line and 5 additonal line plus the mifi but after I signed up they realized that I maxed out at 5 lines on one account and they made me make my 6th line a primary line and then added the mifi to the 2nd account. More costs per month. Within a month of having my VZW account, one of my kid went to China and we were able to add the international data plan for her trip so she could BBM us. No problems.
Here is the problem. I am going abroad in 2 days and would like to put the international data plan on 2 phones for the trip. The rep says he cannot do becaue the polciies have changed with the "xerox" buyout and they won't let me do it for the following reasons.
1. I have not had my phones for more than one year even though I paid a deposit on them
2. I have 7 lines on one account- not true I have one account with 1 primary line and 4 additional lines and I have another account with one primary line and the mifi account. they are all billed on the same statement. If they are all "one account" then VZW owes me a refund on the 2nd account's primary line as they cannot have it both ways.
We came to verizon for the purpose of BBM’ing when going international and now we cannot use it. I am paying over $500.00 a month and have not been late on any payments, paid a deposit on the phones, am paying for 2 primary lines and did this a few weeks ago for my daughter and now I cannot add the international option again for a week of vacation abroad? This is really upsetting and pretty much the last straw if it does not get resolved before this trip. I should have stayed at Alltel or went to ATT and got an I phone because this is no better. The rep I talked too was bedeviled by this policy and went two levels up in supervisors and was denied. They are supposed to call me to resolve this issue tonight or in the morning.
{word filter avoidance}

Update:
I got a call from my local rep at the store where I bought all the phones. She said they called corporate and all blocks on my international data plan have been removed? I will stop by this afternoon and confirm that it has all been done???? I still cannot believe how many hoops I will have had to jump through to get this done as it was done 2 months ago, if it actually gets done.
If it does not get done then i will be requesting to be let out of my contract for breach of contract on Verizon's part as it was never told to me that I could not have international service for one year after signing up and we were able to do it within a month of signing up initially. Will post updates

I changed my data plan from 6g to 8g while my daughter who attends college outside of the US at Toronto Canada (and we have on a international calling and international data plan) was on spring break at her grandparents house here in the US. I made the ch

I changed my data plan from 6g to 8g while my daughter who attends college outside of the US at Toronto Canada (and we have on a international calling and international data plan) was on spring break at her grandparents house here in the US. I made the change online since I had been waiting on the phone for over 10 minutes for a customer service rep to come available. Well when I made the change online since that seems to be the thing that Verizon wants it's customers to do and I didn't see all the different plans available and just did the upgrade to 8g. Next bill had over $900 in roaming charges on her phone line. I called the 1-800 number and waiting for a service rep and after 20 minutes of waiting and being put on hold was told it was the customers mistake and there was nothing they could do.Thanks for nothing. I called back after thinking about it and wondered why changing a data plan for the phones in the US would change a international call plan. Waiting over 10 minutes again between waiting for a service rep and hold for one to answer the call. Gave her all the information about it and she said she would call back. Well, 4 days later over the weekend she had nevered called back. So on the phone again for the third time and after 20 plus minutes again was told that when I did it online I click the plan that didn't include international call only the data plan. Explained that I never saw the difference in the plan packages so put on hold again and was told that they could credit $100 to my bill. Wow, thanks alot !!! We have been Verizon customers for probably atleast 12 years and this is how you treat your long term customers?

Verizon Wireless Customer Support wrote:
AHARDY454,
We definitely want to review options on what has happened. We are now connection, so you can hover over my username and send me a Direct Meesage so we can review your account information. We look forward to reviewing.
Thank you,
TonyG_VZW
Follow us on Twitter @VZWSupport
TonyG_VZW they can't exactly hover over your username unless you actually link it in your post. The generic username for all the reps just doesn't fly.

My message page is frozen while traveling with an international data plan. Cannot use my messaging. Help?

Message page frozen while traveling in Italy. Have international data plan but cannot get or receive messages. How can I get off frozen page?

You want to call and get the internation data plan. its 25 dollars for 100 mb. if you dont buy that plan it is like 20.43 per MB. Very expesnive. You have the option to just turn cellular data off and only use wifi. if you dont buy the global data poackage your going to want to do that because your phone will use data even if your not doing naything. That 25 dollar data package works for most countrys

I am traveling to Australia. On the way, in airports, can I use my iphone to use fb messaging or email to communicate with people at my destination? Do I need an international data plan?

I am traveling to Australia. On the way, in airports, can I use my iphone to use fb messaging or email to communicate with people at my destination? Do I need an international data plan?

You want to call and get the internation data plan. its 25 dollars for 100 mb. if you dont buy that plan it is like 20.43 per MB. Very expesnive. You have the option to just turn cellular data off and only use wifi. if you dont buy the global data poackage your going to want to do that because your phone will use data even if your not doing naything. That 25 dollar data package works for most countrys

Why won't verizon sell me an international data plan for my new iPad?

Why won't verizon sell me an international data plan for my new iPad?

Thanks for your response Meg. Verizon is definitely not customer friendly. I do have the monthly prepaid domestic data service that I subscribed to from my iPad when I bought it a few months ago. They didn't advise me of any other available plans at the time. You are correct that they are now saying that in order to get an international plan I need to cancel my current monthly plan through one Verizon department (and abandon any remaining data mb) and then subscribe to a contract plan (handled by a different verizon department). But here's the catch: in order to get international service I need to be a contract customer for six months (which doesn't help me as I am going to Europe next week). Of course, if I had bought an ATT iPad I wouldn't be shut out like this since their monthly international plans are readily available through the iPad at any time. I feel that Apple and Verizon should not have touted the new Verizon iPad as comparable to ATT's internationally (which they did) without fully disclosing the hoops one has to jump through.

International data plans

So I sent 3 devices to europe with American data plans, 3 bolds (3g) and when they got to england, they ended up coming back with SOS, and we can't get them on the data network. I have two questions.
The first is, is the european 3g diffrent then the 3g in america?
And the second question is, is this even possible to do the way I am doing it?
I really just want to make the devices go roaming, but I can't get them on any network over there.
Any ideas?
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Is there an international data plan for Ipad3 with Verizon?

Can I use ipad3 in Caribbean on Verizon? II don't see an international plan as an option. I have used it in the past on ipad1 with AT&T .

Keep in mind that your iPad is unlocked and capable of running off any GSM. Like you, I also have the prepaid plan. When I went to Canada in April, I got a 3G SIM from a local carrier at a very reasonable price. Just popped out my Verizon SIM and put it in a safe place, popped in the Bell Alliant SIM and was good to go.

What happened to International Unlimited Data Plan for $64.99?

I am confused about international data plans,
I get that the $64.99 unlimited international data plan
is probably gone even if you were able to grandfather in the
unlimited $29.99 data plan currently.
I understand that Canada, Mexico, Caribbean, and even Europe
have $30 to $100 dollar tiered data plans. But how about Asia?
Specifically I am wondering about JAPAN.
I was using a global 3G Motorola Droid 2 in January 2011 on
a unlimited data plan for $64.99 because Japan uses CDMA.
All I see on Verizon's website is that Japan seems to now
only be data accessible via a $20/MB pay per MB system
with any smartphone including an iPhone 4.
So thats it?!
The "Occasional Global Traveler" doesn't have any global value plans other than the ones I already can access???
(I don't want to risk losing the unlimited $30 data plan on my smartphone)
Theres no option for me to prepay for international data allowance, at ANY price???
(I'm surprised Verizon doesn't extend the same data allowances in Asia as they do for Europe, Canada, & Mexico now)
My only other option is to have my phone unlocked to work with international 3G SIM cards from other countries???
(I get that this is likely a cheaper option anyway than going thru Verizon, but what a hassel)
4G LTE is the next wireless global standard that Verizon leads the way in, so why limit its potential with 3G???
(Cutting back on 3G global data roaming capability will only choke 4G adoption around the world, am I wrong?)
So Verizon wants me to use Wi-Fi when roaming, well Wi-Fi doesn't give me voice calls using my cell number right???
(Skype, Google Voice, Tango, Gizmo5, and TruPhone are cool but doesn't do what I need, am I asking for too much?)
I am in need of a non-third party work around solution backed by a reputable company like Verizon please.
Thank you,
churabunny

churabunny wrote:
My only other option is to have my phone unlocked to work with international 3G SIM cards from other countries???
(I get that this is likely a cheaper option anyway than going thru Verizon, but what a hassel)
Yes, that really is the way to go. It is only a little hassle. Getting it unlocked is easy if you are a Verizon customer (the many complaints on here come from people trying to get it unlocked abroad, which seems to be hard because of a change verizon made). Then, depending where you go, you need a local SIM or a regional SIM. In some places this is very easy, others a little harder.
But the savings are large. I did this even before the global plan went away a voice calls are so much cheaper with local SIMs.
(Using my D2G now in the UK, data and voice work fine with a local SIM, just having a little trouble with Wifi, not sure why!)

Unlimited Data Plan - If Grandfathered, For how Long?

Does anyone know how long one is grandfathered for if they had the Unlimited Data Plan prior to July 7th?
I heard that it was only until your contract was up for renewal and then you would have to select one of the tiered options.
Is that true?
Thanks

budone wrote:
If you had a smartphone unlimited plan prior to 7.7 you will be good for a while. VZW has not stated anything about limiting it to one contract renewal.
VZW is pretty good about those who are grandfathered.
Yes, it's been pretty good, lots of people still on old plans like ACII (and maybe AC1) for years, only having to change when they upgrade to a smartphone or similar.
However, recently there was one bad example, the unlimited international data plan. They are removing this "feature" from people's plans, even those still on contract since this is a feature rather than part of the plan. It was incredibly good value, not matched by other carriers, and is now gone. I suspect that sometime in the future (probably more than one contract renewal away though) this might happen to those still on the (domestic) unlimited plan. But as budone says, there is no such statement from VZW.

VZW - Bring back global data plans or this will be my last trip with a VZW phone in my pocket

(Background -I travel from the US to NZ&AU 3 times per year 2-3 weeks at a time for business. After my last trip I raved about VZW's data service in AU and was looking forward to having it available again. I even purchased a Droid 2 Global for my upcoming trip because I knew i could rely on the service. Called VZW today to make arrangements..)
Last trip (September 2010) : $65 for unlimited data
This trip (: $20/MB
Dear Verizon -
At this data rate your product is no longer a reliable business tool - it is at best a novelty. Even though I have a capable device in my pocket, I will have to search out wifi hotspots throughout my trip b/c your service is cost prohibitive. This change makes a clear statement that you do not want to be taken seriously as a global service provider, and is disrespectful to those of us who signed contracts with you based on the availability of your international data plan.
As my trip is just 1 day away, I do not have time to find a new provider before i leave. This, however, will be my last trip abroad with a Verizon phone in my pocket if the unlimited data plan is not brought back. Early termination fee? Doesn't look so bad when you consider that it costs more to download 15MB than it does to terminate my contract.
If anyone at Verizon actually reads this board, please take this thread as a notice from myself and those who post below that you will be losing us as customers if this situation is not rectified.

Agree completely.
Background: I've posted a few replies to this topic on Droidforums.net (Under Droid 2 Global). Just found out about this plan being canceled this week while preparing for a 1 month trip to Japan - figured I would just call to reinstate the plan only to be told it no longer exists. I am a new VZW customer as of this past November and had used the unlimited data plan on a trip passing through S. Korea and 2 weeks in the Philippines in December - Droid 2 Global worked flawlessly for data once Global Support was able assist with the correct settings.
I am extremely disappointed and feel I was misled when entering into a 2 year contract. From what I have read it sounds like plans were in the works to cancel the plan with a notice being sent to existing customers last November or something. Nice that I was told the truth as it was the primary reason I switched from AT&T. By rights the salesman had an obligation to tell me "you know, this plan is being eliminated as of January xx so if you want to keep it you need to keep it active".
Regarding the 4G LTE service, yes the CS agent I spoke with the other night mentioned this as well but either way I am hosed into getting a new device at that point so give me one good reason to stay with VZW. At this point as I mention below I am perfectly willing to cut my losses and go back to Brother Orange or other. In all honesty what I have found in the past 3 months of nationwide travel is that the call quality is muddy at best compared to my old RazorV3 on Orange and seems to be better on NON-VZW networks.
Fool me once, shame on you... Fool me twice shame on me. This is going to hurt VZW more than it hurts me.
If anyone else on this forum could verify if I was given the correct contact names noted below (this came via text msg from CS agent as I was still speaking with her - bless her heart):
1.) Daniel S. Mead is in fact the President & CEO and
2.) T.J. Fox is the Regional President for IL and WI.
I have every intention of writing a more formal version of below and sending via Fedex or USPS with signature required as it seems electronic means is not allowed.
The following is posted on the above mentioned forum:
Strength in numbers...
I recall one of the earlier posters had the idea of a petition and I see that Word attachments are allowed here so perhaps I'll draft something up on the flight this Sunday from LAX to NRT and post it next week. Perhaps not so much a petition but more of an "open letter", potentially post it on VZW's own forum as well.
I talked with CS last night for a while regarding another issue and also brought this up. The agent provided me with the following contacts and suggested I write a letter:
Daniel S. Mead - President & CEO
One Verizon Way
Basking Ridge, NJ 07920
T.J. Fox - Regional President IL, WI,
777 Big Timber Rd.
Elgin, IL 60123
If anyone else wants to take a crack be my guest, I just think that with minimal effort Verizon might take notice.
Key points as follows:
1.) $20/Mb for Global Data (Verizon doesn't seem to "get" the idea that "Global" is bigger than just North America, Canada, Mexico and Europe) is not just inconvenient it is outrageously overpriced rendering the phones useless:
Again, using my last months usage as a reference and I don't believe I am a heavy user - email, some browsing, Weatherbug, Nav. etc: 250Mb at $20/Mb = $5,000
Do they seriously think anyone can afford that? All they have done is to hurt their own bottom line.
I'd be really curious to know how many subscribers to the $64.99 Global plan they had or in other words how much revenue they lost.
I'd be happy with a compromise but to eliminate it completely?
2.) According to Global Support, Data has to be either on or off, no way to selectively leave on POP email which is really the only thing I have a need for and simply turn off everything else. Even if you use an App killer how do you really prove there is no data transferring unless you specifically tell the device.
Might be time to root if I could be sure it would eliminate unwanted data transfer.
3.) The availability of this plan vs. other carriers was the only reason I switched from AT&T last November. No mention was ever made of this plan going away. Misleading sales tactics IMHO.
4.) Canceling my contract (family plan at ~ $190/month) that is only 3 months old at this point would sting a little bit for me in terms of 2 lines @ $320 each for early termination.
But, from Verizon's perspective that would be 21 months of lost revenue or ~$4000.
So if 10 people were to send letters/ 10 signatures, we're are talking about potentially $40,000 or more.
100 people now we are starting to get into serious money.
Any way you look at this, Verizon has only succeeded in hurting their own bottom line: Potential canceled contracts, customers spending the money elsewhere such as Japan's Softbank or NTT Docomo in my case, potential new customers lost due to publicity of this, etc.
Any +/- feedback appreciated
R/ TMG - "Owner of Droid 2 Global that's no longer affordable to use Globally"

Employee discount applied to international data

Ok heres my question i know that for international data plans you are charged only 64.99 for unlimited data but are these plans charged in top of the current data plan for smartphones which are 15.00 and 29.00 or its 64.99 for both domestic use and international use? and second if it is charged only 64.99 for both domestic and international does my employee discount still applies to that plan as well?

Not all plans are eligible to receive a discount. The following plans are not eligible for discount:
Nationwide Unlimited plans,
Some Mobile Broadband plans,
Family SharePlan® Secondary lines,
North America's Choice plans, and
Month-to-month agreements.

Looking for a International Calling Plan + Data?

Hello,
Let me first start by saying I am deploying to South Korea (Osan AFB) .
I am looking for a plan with unlimited data usage and at least 450 minutes. I was reading about your global phones and south Korea is CDMA so that is good. It looks like I would have to get a new Droid but that's alright.
I have a few questions though:
1. How does the data work for that plan? I don't quite understand how it works.
2. It says its $1.99 per minute, do you really charge by the minute? $1.99 is steep for a minute,
If I used 200 minutes at that rate my bill would cost $398 plus the taxes and other expenses.
3. What can the party I am calling expect? Would it have to be a world phone to?
I am just really trying to figure out how much this would cost.
Thanks,
Freddy

I would strongly reccomend AGAINST trying to use your Verizon service overseas. As you've discovered, the per minute rates are quite high, and your unlimited data plan will not work there, you would need to pay roaming rates for data as well, and they are no more palatable than the voice rates for international service.
Once you get to South Korea, you should research local carriers and get service from one that is affordable and has the services you need, probably a prepaid carrier.
To your last question, Verizon customers are not charged international rates for INCOMING international calls, so you could call back to the States from your local cellphone, landline, or VoIP provider, and they would be charged the same as if they were getting a call from another phone in the US.

Does BB GPS work on T-Mobile Pearl without a data plan?

I do not have a data plan with my BB.
The GPS entry under Advanced Options shows: GPS Data Source: None, BPS Services: Location ON.
I'd like to use the GPSLogger application that says it needs no data access to operate, but it sits on "Waiting for GPS data...".
What exactly is the "GPS Data Source" mentioned in the options?
Thanks in advance.

okay, I was tricked by the following page :
http://www.blackberry.com/blackberrypearl/8200/pearl_specifications.shtml
tha indicates that the application "BlackBerry Maps" is included on the 8220. Apparently, RIM believes it is interesting to have that application without an internal GPS receiver included.
Sorry for the false hope.
here is a comparison of Storm, 8110, 8220 and 8230. All have a GPS receiver included except the 8220.
http://na.blackberry.com/eng/devices/compare/product-attr-compare.jsp?products=1497&products=1501&pr...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Autopay account fails to make payment after account changed on UNLIMITED DATA PLAN

Auto pay feature fails to make payments without any logical reason: About 7 months ago I changed my account using My Verizon webpage. It has repeatedly failed to make a payment, resulting in over-charges and Verizon imposing a cash-only status for six months. My bank - and Verizon - confirmed that account information was correct, and no one could account why this was occurring, but read on! I believe this is more than a billing company or computer-generated glitch. I have an unlimited data account that was started years ago, and I believe many of you who have these accounts may be having the same billing issue. It is the prerogative of wireless carriers to now make huge profits by selling variable data plans from people needing more data bandwidth per month - in fact - it is projected that we will use 3000 GB/month by 2017! New accounts cost way more than my month-to-month; they lose money on people like us. I believe wireless carriers are trying every tactic they can to eject "unlimited data customers" from their plans. Having a lapsed billing cycle is one way the contract can dissolve.
I believe these repetitive mysterious auto-pay failures are very result of in-company tampering to disrupt service. Unfortunately, Verizon did not know that I am a consumer advocate...I know, you are thinking they don't give a... who you are, they are powerful. I have been taking on such companies, including the CEO's of large companies like ATT, USAA, etc. since 1998. I have reported thousands of products, services and individuals on 10 global consumer websites in three languages during those years, and used federal and international agencies. Law enforcement globally has often been used to arrest and convict many online criminals and even foreign pirates. With a law-enforcement background, and in a family of four powerful attorneys, two judges and two law-enforcement agents - I have an edge on resources and knowledge even powerful companies do not have. Yes, I am an expert in making life difficult, to impossible for many individuals who under-estimate me. I wasn't about to have a cash-only punitive measure impounded on me, when I could legally verify from my bank; and from electronic forensics of the Verizon website that the bank information, including a consistent balance of $10 - 17k in that account. Verizon then requested a fax letter from my bank verify the account information so it could be used; just another tactic to harass me. This type of request is a throwback from the 1980's before electronic communication.
This said, I am suspicious that this may be happening to many more customers than me. If it is, I would like to hear about this. Please post experience, and if you also have an unlimited data contract, so I can make an analysis of it. If I am right, then our collective allegations can be used to generate appropriate complaints and investigations by agencies governing business conduct and licensing of wireless providers, to include possible class-action suits, as well as civil suits, regardless of what your contract states.

JEMAWOD, there's no need to be suspicious. We want to make sure that all of your concerns are addressed. The cash only status on your account will not affect your option to keep the Unlimited data plan. Cash only status is prompted when two payments within a 6 month time period are returned by your financial institution. However, this status is removed after 6 months of good pay history. Did you verify the banking information that you provided when you set up Auto pay? Did you have a chance to contact your bank to verify why those payments were returned?
I hope that the information that I've provided is helpful to you.
LasinaH_VZW
Follow us on Twitter @VZWSupport

AT&T International Data Plans

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