AT&T Store - Checking Order Status

I managed to preorder my iPhone through AT&T's site around 5:45am eastern time; the confirmation email was received about ten minutes afterwards, so I can only assume all is well with my order.
Out of curiosity, for those who also ordered from AT&T's site as opposed to the Apple one, have any of you attempted to check your order status using the link provided in the confirmation email? It's clearly stated in both the email and on the status page that orders placed within the last 24 hours are likely to not show up yet, which is precisely the case for me as of 5:30pm eastern time. I can only assume the order will be recognized by the status page sometime tomorrow but I'm interested to know if anyone has had luck finding their order through the link (https://www.wireless.att.com/orderstatus/order_statusresults.jsp)

Status Explanations
In Progress: Our warehouse is still processing this item for shipment.
Canceled: This item has been canceled and will not be shipped.
Partially Shipped: Some of the items have shipped. If an item is on backorder, an amount will appear in the Qty Backordered column.
Shipped: Our warehouse has shipped this item.
i guess whether its processing or in progress it probably won't make much of a difference as long as your order is not back-ordered. those are the dreaded words a consumer never wishes to hear.

Similar Messages

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    but card was charged full amount and i havent gotten anything else been checking for update all day and got nothing i did order iphone 6 plus at 3:01am and everything went through and i was finsihed at 3:06am

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    I know how exciting it is to have all the information on the new phone. I did send you a Direct Message. Can you please respond back to that message? Looking forward to hearing back from you.
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    Follow us on Twitter @VZWSupport

  • Hello , I ordered the iPhone 6plus 128gb a few minutes before 3am est. I received my conformation email at 530am . As of then every time I try to check order status I receive the following message .  We are experiencing system issues, please try again lat

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    Are you seen that message when trying to view your orders from your Verizon account? I have the same issue but if you search your preorder confirmation number and enter you last name here Order Status | Verizon Wireless then it will at least give the vague details like, "your order has been received and is been processed" It will also show the expected delivery date.

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    This is a user to user forum.  Contact the store directly you purchased it from.

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    Well, that seems pretty clear to me.   With all that is going on they may well be busy ... and it is a weekend.   Less staff and more people with time to follow up these things.

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    To my knowledge, our website didn’t encounter any widespread issues; however, I want to clear any confusion, so I pulled up your online order using the email address provided on the forum. Upon review of your order, it seems that after placing your order for your new Over-the-Range Microwave, the specialty order appliance went on backorder, causing multiple unforeseen delays. I’m sorry if we weren’t able to explain this when you called us for assistance.  
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  • Re: Unable to check order status

    I am having this exact same problem. I didn't register until now because I figured I could track the package based off of my information.
    Also I am sure I used this email address and I even remember double checking it to make sure I didn't misspell. I never got an email confirmation of the order with any info for it, but I did receive a text telling me that it shipped with a number to track it. But just like OP, it says my phone number is wrong. How can it be wrong if I'm receiving the text? 
    Solved!
    Go to Solution.

    Good afternoon WasteOfFire,
    Having placed an order on BestBuy.com, I imagine you would be concerned if you hadn’t received any confirmation email for your order. Typically, you may check your order’s status on BestBuy.com by signing into your BestBuy.com account and viewing your Order History. Alternatively, you should be able to utilize your order number, last name of the order, and billing phone number to use the Order Status tool on BestBuy.com.  
    Using the email address you registered with the forum, I was able to locate your order, and sadly it appears that while there’s a phone number associated with the shipping information, there doesn’t appear to be a phone number associated with the billing information. This may be why you were unable to use the Order Status tool I previously mentioned.
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  • Verizon Won't let me check order status for iPhone?

    well I've been trying lately to keep checking to see what my order status is.. but It gives me an error saying:
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  • Anybody not able to check their preorder confirmnation number when checking order status

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  • IPhoto book ordering status

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    We know everyone is super exited about these amazing phones. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address.
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    Follow us on Twitter @VZWSupport

  • How do you check the status of your order if you ordered from ATT store?

    I ordered on July the 2nd, but have no idea how to check my order's status. Any help would be greatly appreciated. Thanks.

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  • Order status shipped to store?

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    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • In Store Order Status

    Hello,
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    Hello jackiehsu97,
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    Regards,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

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