At the end of the day when I turn my computer off I lose the download of firefox 3.6 and have to download again, but if I put it to sleep I don't lose 3.6.

When ever I put my computer to sleep after downloading version 3.6 I retain the update, but if I turn my computer off at night I lose version 3.6 and then I need to download 3.6 again.

Did you install Firefox correctly?
[[Installing Firefox on Mac]]

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I was updating to 3.6.13 and it was almost finished and it paused on its own and is now stuck there even when I turn my computer off and turn it back on. It doesn' t respond when I hit the resume button. What do I do?

I got a message screen telling me I needed to update to the latest firefox version. So I proceeded to update to 3.6.13. The update window said it was almost finished with just a few seconds remaining. It was taking a very long time when it got to that point so I minimized that screen and went to do something else. My computer kept freezing up so I went back to the update window to see how it was coming along and noticed it had paused, I tried to hit the resume button but it didn't work. I turned my computer off and turned it back on hoping that I could just start the update over but the same message was there when I went to try to update again. It still said it was almost finished with the previous update and that it was paused. What do I do to correct this?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days?

I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days? I tried asking in a chat window instead of the forum but no one answered and after about ten minutes my screen restarted and closed the chat window down. It seems a little frustrating not knowing what happened to my order and not being able to contact anyone. Is all this usual with Adobe or are they just having technical problems this week?

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

One day it just stopped focusing and the pictures are blurry. If I switch it to the front camera it works well and looks like it should but when I turn it back it goes back to being out of focus and I can't figure out how to fix it?

i installed ios 7.after that my primary cam, one day it just stopped focusing and the pictures are blurry. If I switch it to the front camera it works well and looks like it should but when I turn it back it goes back to being out of focus and I can't figure out how to fix it?

This advice will sound like a joke or prank, but believe me it worked on my iPhone 5 and my daughter's. The lens mechanism got stock on each of our iPhones. We found a post on these message boards that said to hold the iPhone about 6 inches above a table or counter top and drop it so that it lands flat on it's back. Now try the camera ...Fixed! It has been more than six months now and neither of our iPhones have ever experienced the problem again.

I've bought 640 rubies pack and have used it. But the day after, my pack ran out. I'd appreciate if you could give me back my pack or help me in any way possible.

I've bought 640 rubies pack and have used it.
But the day after, my pack ran out.
I'd appreciate if you could give me back my pack or
help me in any way possible.
The Glu Customer Care answer my question;
Hello, and thank you for contacting Glu Mobile Customer Care
The game you mentioned does not save online. If you have made a backup using "iCloud" or "iTunes backup" then you may be able to restore to that last save point on your device which will include whatever you had for currency at the time when the save was created.
Unfortunately, we do not have a way to restore game progress, this is done by the user on the device itself using the backup and restore method for the entire device.
If you have not performed a backup save for your device before this problem happened and you have lost currency from purchases, please contact the iTunes store customer service to inquire about your purchase and request help regarding this loss of currency issue.. Apple does not allow developers to handle billing issues.
If you get an answer saying that In-App purchases are the responsibility of the developer, please insist that they assist you as we have no way of accessing their purchase records. We are the developer and do not have access to any account or billing information on the iTunes App Store.
We hope this information assists you and we sincerely apologize for the inconvenience.
Regards,
Glu Mobile Customer Care

We are fellow users here on these forums, you're not talking to iTunes Support. You say that you used the pack that you bought and that it then ran out - does that mean that you used it all up ? If you didn't use it all up but your game lost the purchase then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I disable the automatic startup on HP Photosmart Premier when I turn my computer on?

Someone else posted ths question a month ago, but still no answers. Anyone?
How do I disable the automatic startup on HP Photosmart Premier when I turn my computer on?
Windows XP, SP3 operating system recently re-installed so I also reinstalled my printer software. Now, for some reason, each time I turn my computer on, my HP Photosmart C4100 all-in-one photosmart premier software opens. It is not in my startup. This slows down my computer terribly, which is why I never used the program before my re-install. How can I disable this feature? I only print, I don't use it for photos.
Any help here is appreciated.

Run msconfig.exe from the start button (type in msconfig). When it comes up go to the Startup tab and find and deselect the HP product you do not want to start. Save and reboot computer. Now try.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

I am trying to stop programs from opening automatically when I turn my computer on. I tried system preferences users and groups login items...then I deleted them from the list but it did nothing.

I am trying to stop programs from opening automatically when I turn my computer on. I tried system preferences>users and groups>login items...then I deleted them itunes and emial from the list but it did nothing. They continue to open up every time I turn on my Macbook Pro.

Hi r,
It sounds like you're running Lion?
Have you tried running Verify and/or Repair Disk?
Have you tried running Repair Permissions?
Do you have at least 15% free space available on your HD?

When I turn my computer on I receive a message that Apple wants to make a change to the hardware. I click on yes but nothing happens. I think this has something to do with Apple "push". I had a problem with this in iTunes when I tried to sync my iPod Touc

When I turn my computer on (Windows 7) I receive a message that Apple wants to make a change to the hardware. I click on yes but nothing happens. The change has something to do with Apple "push". I recently had a problem with"push" on iTunes when I tried to sync my iPod Touch. I have latest software for iTunes and iPod. Can anyone tell me what to do to get this change to install?

ptford wrote:
When I turn my computer on (Windows 7) I receive a message that Apple wants to make a change to the hardware
Since hardware cannot be changed with software, perhaps you would be so kind as to post the exact wording of the message?

When using my mac book pro, there's a window that comes up saying to force quit applications. i've done the updates cleaned out computer and have taken it in but it wont stop coming up.

when using my mac book pro, there's a window that comes up saying to force quit applications. i've done the updates cleaned out computer and have taken it in but it wont stop coming up. what can i do?

The force quit window appears when you:
a) type the key combination <CMD> + <OPT> + <ESC>
b) you select the menu item " > Force Quit..."

My toshiba external hard drive is not being recognized, except when I eject it. I have the preferences checked to show icon and have checked utilities folder. nothing. Help!

I have a iMac, Yosemite 10.10 and my toshiba external hard drive is not being recognized, except when I eject it!. I have the preferences checked to show icons and have looked in the utilities folder..nothing. I have also changed ports. ??

A few things to try:
1-Repair permissions and restart your computer.
2-Zap the PRAM
3-Use Software Update/App Store to update your OS to OS 10.10.3. Also, update everything SU/AS has to offer for your computer. When done, repair permissions and restart your computer.

When I try to open my Yahoo mail in safari, I get a message which states:" In order to use Yahoo mail, please turn Private Browsing off. Please go to Settings Safari Private Browsing, and turn off" The problem is my ipad does not a Private Browsing switch

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With iOS 7 on the iPad, you turn Private Browsing on and off by tapping the URL field. The screen that opens up has your bookmarks on it. In the bottom left corner is a hot button marked 'PRIVATE'. Tap on the word 'PRIVATE' to turn private browsing on or off. Yeah, there aren't any instructions anywhere that I can find to do this, and if you follow Yahoo's instructions, they don't work. This doesn't happen with the previous Apple OS, and you can restore your iPad to the older OS.

I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I oopened the file, I need to verify the serial number. It showed up that the serial number is valid, but th

I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I opened the file, I need to verify the serial number. I entered. But it showed up that the serial number is valid, but the qualifying product could not be found. I could not be able to find Ver 11 from the list. What can I do?

The qualifying product is the older version that you owned before you purchased the upgrade to version. It is what qualifies you to use the less expensive upgrade version. So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

Just setting up iCloud on my iMac, my problem is when trying to sign out/off from iCloud it comes up with a verification code that is being sent to my land line, I'd changed the numbers in my Apple ID and they show as changed but the land line number stil

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Thanks in advance for any help.

Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password

HT1766 I disabled and blocked my phone when it was stolen, i have retrieved the phone and restored service. Now when i turned it on it says iphone disabled connect to itunes.. I have and no change, what do i do?

I disabled and blocked my phone when it was stolen, i have retrieved the phone and restored service. Now when i turned it on it says iphone disabled connect to itunes.. I have and no change, what do i do?

You need to restore the phone in itunes in order to use it again, You will have to put the phone into recovery mode and restore to factory settings http://support.apple.com/kb/ht1808

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i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?

Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

At the end of the day when I turn my computer off I lose the download of firefox 3.6 and have to download again, but if I put it to sleep I don't lose 3.6.

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