At the mercy of...

Since Apple and Nvidia know there's an issue with the logic boards on 08 models, then why couldn't they at least keep the replacements "In Stock" so their Techs don't have to order them, making the Customers wait for the part to come in, then having to bring the MAC in for the actual repair, which I've been told takes 3 days. I'm in the middle of a huge project and it's costing me big time. At least if the parts were on hand, the Techs would be able to to get to the repair ASAP.

thanks for the rant. no one here cares.

Similar Messages

3G iPad – You are at the mercy of AT&T

I had a delayed flight out of St. Louis. I travel with my iPad to keep track of personal items. For an hour, I could not connect to the AT&T network (other iPad user had the same experience). I had to purchase a data plan from Boingo. If travel often and can’t count on the AT&T network at an airport – what’s the point? Consider the fact that the AT&T network is poorly rated by actual users (don’t believe their advertisements) before you invest in a 3G iPad. If you spend a lot of time in an airport, you might do better, and cheaper, with the Wi-Fi model and obtain a lower cost Boingo account.

I have AT&T 3G (laptop not ipad) in NYC Metro and poor doesn't begin to describe the service the the last 18 months.
Anyway, you should have been able to log on to the Boingo site without having to purchase a separate access plan.
http://forums.wireless.att.com/t5/Apple/iPad-Wi-Fi-3G-Information/m-p/1925513
"AT&T Wi-Fi hotspots will automatically authentic AT&T 3G Data Plan for iPad subscribers as long as they turn on Wi-Fi on the device."
AT&T partners with Boingo, at least in some locations.
http://www.att.com/gen/general?pid=13540
And, if that fails, Starbucks is probably close by.

At the mercy of iTunes - the horror of random annihilation.

I'm furious. Has anyone else found that iTunes periodically 'forgets' your entire library?
"What? Music? No, no, I'm empty", iTunes insists.
"What!? What about that 13gb that I've spend years compiling!?", I stammer.
"H-have we met...?"
It seems that I am under constant threat of total wipe out. This is his third strike and I'm simply not taking any more. Previously I just begrudgingly re-ripped my entire library and let my beautiful play counts die. But not this time.
Three completely random, seemingly unprovoked, wipes are three too many.
The most annoying thing is that each time is exactly the same. I just open up iTunes as normal and there's nothing there, no music, no playlists, no play counts - it's totally blank.
iTunes has bullied me long enough. Please, I am on my hands and knees, somebody help me! I've read about library files but I need clarity. How can I resurrect my old library, play counts and all?

*How can I resurrect my old library, play counts and all?*
Try holding down the Shift key in Windows when opening iTunes. In the resulting dialogue you will get the option to create a new library or navigate to an existing one. The default location for your iTunes library is in C:\Documents and Settings\Username\My Documents\My Music\iTunes\ (or C:\Username\Music\iTunes\ in Vista). Look in there and see if you have more than one library file (they have the extension .itl) If you have more than one try opening them in turn, you may find your original library is still intact: How to open an alternate iTunes Library file

At the mercy of STP !

In a data centre which uses VTP trunks to connect user VLANS to the same core switches that connect server and network VLANs, if a switch is added to suppliment a user VLAN it will affect a trunk and hence spanning tree will run on all VLANS. Can I employ prunning to remove the threat of STP blocking all Server ports when a trunk carrying all (but uncessessarily) VLANs is modyfied ? Will pruning stop a VLAN from being presented to certain areas of a STP domain ? We have noted in a lab that any modyfication to one VLAN can halt all operation on all other VLANs for up to 50 seconds.
any thoughts ?

Hi Steven,
This question would be likely to get a better and faster answer on the "LAN, Switching and Routing" forum, and it looks like a question that needs to be answered. Would you mind copying, pasting, and posting it over there? Our charter here is -
Mainframe connectivity, SNA Switching Services, DLSw+, managing SNA/IP internetworks
Not that we don't use everything else, it's just what we use it for that's different.
Rgds, Dan

I recently went to the Mercy Corps website to donate. On the donation page, the address bar read "Mercy Corp" instead of their web address with the https. ???

That's about it. Was I scammed? When I left-clicked on the page, the address came up with the https prefix.

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

Luddite idiot throws himself on the mercy of the discussion boards

I have been using Dreamweaver for exactly three weeks. I've been plowing through the Missing Manual for DW CS5 but I'm stuck. Here's the sitch:
I purchased the following template: http://cms.template-help.com/wordpress_30731/ and uploaded it into dreamweaver. Changed the logo and body text without incident. However, I can't figure out how to edit the text in the menu bar and the scrolling post-it notes. In the DW design view screen there are gray rectangles beside the menu bar text and the post-it copy. I change the text in design view but it doesn't change the text when I live view it.
Any ideas on where I should be looking in the DW interface? Like I said I have the MM book but a little guidance about where to look for editing these items would be greatly appreciated.

marcellusw wrote:
The template I linked to is a WordPress theme. However, after I e-mailed them and asked they sent me the full CSS/HTML version, which is what I'm working with in DW. They just haven't posted that template to their site yet. I was just posting the link to give you a visual idea of what I was talking about.
In that case please provide a link to your test page so that we can tell you how you should go about editing templates. If you don't have a test web site then try to open a free account with these people:
<http://www.000webhost.com/order.php>
You need to select the second level domain so that your site will be something like:
<http://www.something.hostzi.com> or whatever they have got for the day.
hth

Merging Broadband account - at the absolute end of...

Please help me speak to someone who can DO something. I'll try to keep this long & complicated story brief and hopefully as accurate as I can.
Last month I got notification (first ever in 7 years) that I was using up my Broadband allowance. I also got a notification I had moved to BT Total Broadband. Following a 2nd notification, this time of OVERUSE of BB I became concerned and followed the advice in one of the emails to set up an account to use BB Monitor.
Unfortunately the BB Monitor did not show on my account. So on 9th Aug, after advisor 'chat' I was called back by a very helpful lady who advised I had two accounts - broadband being under old BT Yahoo. The solution would be to merge my old Yahoo account (which apparently has no account number) with my phone account (which has). Not only that but the lady kindly offered to reduce my monthly Broadband bill AND give me six months initial free broadband once the accounts had been merged. This would all be done within 48 hours and I would be contacted by the 'Offline?' team - WOW what a deal I was very pleased.
However other than an automated message to say I had set up paper free billing I heard nothing. So on the 15th I spoke to another advisor who confirmed that the above conversation had taken place. Got cut off after 7/8 minute wait for him to transfer me to another dept (Offline?).
Tried the chat again. Transferred. Had to leave as I had been on phone and chat 45 Mins as I expalined I would have to. Asked for a call back.
Nothing.
Tried chat again on my return and went through it all again. From the transcript:
Oindiria Mitra 'I will raise your case now and it will be done on a priority basis within the next 24 hours for you.'
Nothing happened within 24 hours.
16th - I called again and used the callback facility. I was phoned almost immediately back by I** J***** who could see there were problems, but said he would OWN THE PROBLEM, gave me his name for assurance, and that if I left it until Monday hopefully the problem would resolve (fault on line or something was stopping the merge) but he would call me back at 10.00 AM on Monday and action it himself.
No call back received at the agreed time.
20th - Called again 11.25 am. Many apologies given and I was assured that Chester would get this actioned WITHIN 5 WORKING DAYS.
The final straw - I explained this was totally unacceptable and he said it would be escalated and he would explain I needed a call back ASAP.
As of now I wait and feel totally at the mercy of of BT's customer service team. I don't know where I stand with regards to BB usage or when this changes are going to be made. No one seems to actually do anything.
Solved!
Go to Solution.

Now then. Everything went pretty well with Donna as my contact who called me when she said she would and got things done. I was however expecting a final call from her but it never came.
As I had a couple of further queries I emailed her on the address I understood would get to her but I was called (admittedly quickly) by someone who certainly did not appear to be part of the UK based team and who immediately wanted to transfer me to Yahoo or someone and could not seem to understand that Donna was my contact. I felt I was getting a run-around again and said as much.
Do I need to contact the team again or is this thread monitored by my contact at the UK team? The problem now is an intermittently very noisy phone line with the internet connection often dropping when the phone is used at these times. Changed filter to no avail and some days the problem goes away. Have had this problem before over the years with BT but it seems far worse since my account was merged. I don't know if it's a coincidence or what - hence my need to talk to someone about it.

Anyone still up? I just purchased from the itunes store for the first time, and don't know how to get them downloaded to my ipod.

Sigh.....really late and I want to go to sleep, but I just purchased some Itunes online for the first time, and I don't know how to download them to my ipod. I've never done it before, and it shouldn't be rocket science, but I can't find anything that tells me where to go to download my songs. It said something about check purchases, but I can't even find that screen. I connected my ipod to the computer, and now it says CONNECTED...EJECT BEFORE DISCONNECTING. My BF set up the acct when he bought my ipod as a gift, and as I bought these songs for a special weekend I have planned I can't ask him how to do it. HELP! For some reason the password I always use is not recognized for my account... and since I can't get anyone from itunes without a proper log-in I'm at the mercy of all of you more versed in tech and itunes than I. Is anyone still up that can help me out?

It should keep asking for the password, because it's trying to check for purchases... As soon as you login, it will see you have pending downloads and create the downloads section on the left below Purchases under the Store section. Then it will start the music downloads there, as they will be listed one below the other.
You could just try to check your account balance or view your account and that will trigger a password request too. You can just click on that and say that now iTunes keeps asking for the password and ask him to help you with that. Trick would be to interrupt him so that he carries on with another task after, so he doesn't notice the download. Or you carry on with email or browsing which you were "busy" with when iTunes interrupted you for the password (stupid iTunes)

Search cannot be executed because the table has pending changes

I'm getting the following error ..... The search cannot be executed because the table has pending changes that would be lost .... in the following scenario ....
My 1st page is a search page with resulting rows from which the user can select specific rows to process ..... next button will populate the VO for the 2nd page by manually looping thru the selected rows in the VO of the 1st page. Loop logic is in the AM and it calls a method in the VORowImpl that uses setAttributeInternal .... the 2nd page displays the selected rows .....
Pressing the back button of the 2nd page will display the 1st page and if the user tries to do a new search .... the error shows up.
Any suggestions on how to handle this?
Thank you.

It seems to me that you are using the same VO on both the pages. If that is the case try to use separate VO for each page.
And as suggested by Sumit, Never use/ rely on browser back button. Instead put a Back button on the second page through you can handle the event yourself rather than leaving on the mercy of browser.
--Saroj

I reached my 1000th hour logged on the phone with customer service

I've been using Verizon jetpacks for 9 months now. Seemed like a sweet deal. Prepaid. Convenient. Fast and reliable. WRONG! I logged my 1000th hour on the phone with customer service today after a 5 hour "troubleshooting" session, second one this week. I've been having to make this exact 5 hour phone call every week sometimes up to 4x per week. I've never spent less than 3 hours on the phone or gone more than 4 days without having to contact customer "service." Naturally, this is pretty ignorant sounding. But, I paid $100 for a significantly small amount of data. I prepaid to be exact. For a service to be rendered one must be able to receive the service paid for. That's simply not the case. I paid $100 for this data already and can't actually use it with any convenience. Unless of course, 5-20 per week on the phone with customer service is typical of any other company. Other than Virgin Mobile, No. It's in fact an extremely absurd amount time for ANY customer to spend on the phone with ANY customer service. No exception. I feel rather abused, used and ****** over by this so call "service". I lost 6 clients. They all sued me in small claims for $3000 each for failing to maintain my end due to my weekly dose of hours on the phone with customer service and NOT doing the job I was employed to do. Nope. Instead, I spent my time with Verizon Customer Service and COURT! Yay! So, I've lost my home, my car was repo'd, $18k loss, 6 customers... and not one time has Verizon spent one second and said to me "Verizon could be the problem"... NEVER has that been the case in all 1000 hours logged. Interesting? No. Just abusive. I resent having to call customer service at all any more. It's even causing my mental health to suffer after all this. You know what is found every time? I'm on a prepaid plan on a device customer service told me to purchase. But wait... thats the second device. Every week I'm told The OTHER device is the one that works with this plan... then a few days later, no that other device is the one that works with the plan, a few days later... The OTHER DEVICE IS THE ONE THAT WORKS.. FFS. See a pattern? I've been directed by Verizon to replace my device 3 times, at $100+ per device plus the $10 sim card, plus the 5 hours on the phone with them every few days. I'd say there's an issue with customer service. First, yes it IS possible there is an issue on YOUR end. I'm pretty sure that having to buy a new device every time I call isn't really the best answer. Second, for the extremely limited amount of data I can't afford to watch a video for fear of capping my data before the end of the 30 days because its 10gig of data. Yeah, 2 whole movies worth! Third, its possible to be wrong, yet Verizon has never, not one single time chose to check their end. ALWAYS and ONLY my end. I don't find that surprising or ironic, I find it the most ignorant and worst customer service in existence only second to Virgin Mobile. Virgin mobile did finally acknowledge the issue was in the broken tower nearby. It took them 6 months and yes... 100's of hours on the phone. Verizon hasn't made any effort to accept responsibility for this issue. I'm sure they are very sincere when they are consuming my 5 hours per phone call trouble shooting my device for the third time this week. It's actually to the point where they have violated their terms of service and failed to look into an issue on their end. The tower has been hit. Hmmm... Ironic. Its quite a distance from here, but is a main tower that has caused an outage across my state. Verizon couldnt tell me that? Is that admitting your wrong so hard to do that it's easier to spend 5 hours on the phone trouble shooting my device than 5 mins looking for outages? Yeah, it could have saved my house and job, but I'm the customer... clueless idiot at the mercy of a company who is never wrong nor makes an effort to correct an issue on their end before stealing my hours from me. At one point, I actually fell asleep in my 2nd hour on hold. Customer service? Nope, a waste. I could dig it if this issue was on my end, but I'm confident that spending up to 20 hours a week troubleshooting to no avail is a HUGE red flag that its not on my end after all. Only cost me a house, a job, car and $18k plus court costs and fees. Fair? Nope. But it would be nice if just ONCE there was an initiative to provide actual support to a customer. I KNOW if this is my experience it is impossible to be an isolated incident with me alone. If I'm tying up 5 hours on the phone, what is the next guy doing? waiting to trouble shoot his box for the next 5 hours over a downed tower. Pride is what that is. People too proud to be wrong at someone else's expense. Definitely an issue if I've paid $900 in 9 months and I spent more hours on the phone with customer service than I have online. Pretty ******. Verizon, you ARE WRONG. Owning it would save the embarrassment of having to ***** about it on this site. I didnt' deserve my losses and it was at my expense and it is STILL at my expense that I'm having to contact that 888-294-6804 number. I've got it memorized like it was my best friends number - that's how often and how many times i've used it. Shame how simple it would be if Verizon wasn't so ******* proud and spent a few moments looking for issues on their end before stealing 5 hours from me doing the obvious over and over and over again... Small claims can be used to sue up to $3k. Looks like that's my only alternative, perhaps if I do that maybe checking for issues on their end will occur instead of pretending its impossible. It feels like I went to mcd's and paid for a meal at the window that took 5 hours to get a bag of raw patties thrown at me from inside after sitting at the window for 5 hours and waiting. I'm wrong of course. I'm am the customer. How could I possibly be right? I've troubleshooted my device over 1000 times. Of course its on my end. Must be.... 1000 times isn't enough to find out there's a potential issue that isn't related to my specific device, no? Is it gonna take 1000 more hours on the phone before one of the representatives decide to look for an outage before the 5 hours of daily trouble shooting? Thats a huge red flag that just keeps getting ignored. I can't think of any other companies besides these two internet providers that finds that acceptable. Better Business Bureau didn't. I'll be filing that complaint with them next. High time Verizon stepped off such a prideful pedestal and seek a remedy before a class action suit sinks them in the future from all other raging bitches not being provided with reasonable service. It's not a rant, this has been a life shattering experience for me and a simple quick check for an issue on their end could have prevented it. BAD BAD BAD Customer service policies to keep a customer on the phone for that length of time to repetitiously check the exact same thing repeatedly every few days. Disgusted. How dare that term "service" even be used if they can't provide "service" via support or otherwise. I'm on the internet finally after 10 hours and the news reported the Verizon tower down. Not verizon... A police officer interviewed on a Detroit News station instead. God knows police have nothing better to do in Detroit than make news appearances for verizon.

Simple solution. Get a real internet service and not a cell phone internet connection service it was never meant to be used as the primary internet service
And how do you lose a home and job and be sued as you claim. What over 10 Gb of data? Give me a break
In my city small claims is $5000.00
And over that amount you can go to a superior court to have your issue settled.
http://www.bbb.org
Good Luck, Elector

Help, how do I get iPad Photos to sort the way I want?

I'm at wits end!
After a week of constant sync/re-sync/re-name-stripping out all EXIF data, I'm still at the mercy of some random sort order for some of my photos.
I have read: http://support.apple.com/kb/HT4221 - which seems to indicate that it reads the EXIF data first. I have stripped all EXIF data from all my photos in hopes that it will resort to alphabetical order of the file-names. But it doesn't seem to do so - it seems to still rely on last modified date of the file itself. Short of copying individually hundreds of photos over in the order that I want - I don't know what to do. Additionally, through trial and error, it seems that it doesn't recognize differences in timestamp in the seconds, only minutes - ARGH!! Is anyone else having such a hard time to get the iPad to sort the photos by filename in an order that I specify?
I am not on Mac and cannot use iPhoto to sort, so I am on the PC side and order my photos using ACDSee and batch rename them so that they are alphabetically correct.
Please, its essential that they are grouped in my order, but I can't for the last week coax my iPad to display in alphabetical filename order (it seems simple enough?!) I'm so frustrated!!
Please help.

I do not understand what you mean by a problem with downsizing large image, the images I have dragged over are exactly the same size as on my home computer, I can see it may cause the IPad problems if you are trying to transfer 50 mb tiff files or something similar, it really is not designed for that type of image.
My workflow is as follows, I work up my raw files and save a copy as a tiff for printed output, for web or iPad use I make an approx 2 Mb jpeg file.
I make a folder with an appropriate title, insert the required images, the images are sorted either by the original camera file numbering or if I want items in a particular order I will start a number 1 and continue, Airsharing will respect your ordering sequence, so number 1 will always be number 1.
As a viewer Air Sharing in my opinion is better than the photo app because it leaves your images in the order you have set, to view an image you open the folder click on number 1 or whatever is your 1st image, that
opens full screen, you have the choice of moving through the folder singly by clicking the arrow head at the bottom right/left of the screen or a slide show by clicking the centre arrow head, you set the time on screen etc.
If you put the same selection of images on the iPad via the Photo app it would number your images in a way you have little control over and will even optimise your image even if you do not want it to !
The Airsharing library is seperate from the photo library, you can move images to the photo library but why would you want to do that ? All your image sorting is done on your computer prior to the transfer, surely you do not want an app making decisions on you behalf ?
To me it is a perfect portfolio app because I make all the decisions about file size, sequence of images how I want to display them, singly or as a slideshow I am in control not Apple.

I have a e printer and thee printer is on the same wifi net work as the iPad, when I select print from the iPad the response is no printers. I can successfully email from my iPad to the printer. How can I make my iPad recognize the printer?

I have an e printer and the printer is on the same network as the iPad. When I attempt to print from the iPad I get a message no printers available. How can I get my iPad to recognize the e printer?

This printer has worked for me with out fail at my house. I am traveling in an RV and am at the mercy of the RV Wifi. I do not have access to the router. The printer has been recycled a number of times as well as the Ipad. The printer is set up and has access to the wifi. It seems to me that the Ipad and Iphone are not recognizing the connection with the e printer. I was hoping there was some adjustment that could be made to the Ipad and Iphone. I can email to the printer from both gadgets. I will try to recycle the devices again.

Is it possible to set a default music player for the music on my external hard drive while still keeping my iTunes the default player on my Mac ?

Is it possible to set a default music player for the music on my external while still keeping my iTunes the default player on my Mac ?
Message was edited by: Pellseidon

There is no setting in the iPhone to set another default music player. The default is Music. If you are using another application, you are at the mercy of how that application operates as far as what occurs when it stops or errors out. The car is looking for music to play.

My husband bought his macbook in March of 2009. The computer has been in and out of the apple store for one thing or other. I blieve he has a lemon! How could he go about to get a new macbook?

BTW, my husband's macbook is still under waranty by applecare.

I'm sure this is a "that depends" situation. What were the problems? Were they fixed? What caused the problems? Where are you located? Where I live the term "Lemon" is defined in state law which spells out what is covered, what makes it a "Lemon," and what the remedies are. Beyond that, you are likely at the mercy of your Apple support folks.
Best of luck,
Ray

Blackmagic Intensity Pro is on the fritz

So, I just put together a nice new rig: new Mac Pro (see specs), 20" Cinema Display, FCP Studio 2, etc, and a Blackmagic Intensity Pro. I got the Blackmagic card so I can monitor HD footage on a 32" LG 1080p Flat-Panel LCD HDTV (32 LG70) . I've installed the Blackmagic Intensity pro, updated its drivers, and connected it to the LG via the most expensive Monster Cable HDMI/HDMI available.
My current FCP project uses HDV 1080i60 footage. I have chosen the Intensity HDTV 1080i 59.94 - HDV Easy Setup in FCP. Here is the problem: Sometimes the audio/video signal reaches the LG, and sometimes it doesn't. Whether it works or not doesn't seem to correspond to anything. It works one day, the next it doesn't--when no settings have changed. When it does not work, I get one of two messages on the blank LG screen: "Invalid Format" or "No Signal."
The only way to ensure that the signal reaches the LG is to open the computer's system settings, and under the Intensity option, where it says"Select Output Processing," choose one of the downconvert options. I can then monitor my footage, but in a crappy, downconverted state.
I've tried uninstalling and reinstalling the Blackmagic Intensity Pro's drivers multiple times, with no success. I've tested the card by connecting it to a smaller Samsung monitor, with no success. I've tried tweaking the settings in FCP, checking the HDMI connection, using different HDMI inputs on the LG, and so on and so forth for the past 48 hours. I have no clue what to do at this point. I'm basically at the mercy of this Blackmagic card that sometimes, for no apparent reason, kicks in and works, but mostly dysfunctions. Any help would be greatly appreciated, especially as Blackmagic support is closed on the weekends. Thanks.

Brad - the good news is that with some tweaking - you can get it to work.
The bad news is that it is very temperamental.
I've found that I can always get it to output 1920 x 1080 24p if I select 'capture now' with a video camera connected to HDMI input.
Sometimes, just doing that without one connected, will do the trick. Had to close FCP and then open it again.
Sometimes a reboot would 'fix' things.
Sometimes, I'd want to sacrifice a chicken and do a dance.
Lately, it has surprised me, and just worked.
If you play with Motion, you'll find that you may need to change from 59.94 the nearest other resolution (maybe 50i? I'm doing a backup now so can't look).
And Motion will play perfectly, and then all of a sudden, it will want 59.94 to synch.
I tried 4 different HDMI monitors, and a 40' Sharp HTMI TV. Was messed up the same way with ALL of them.
I tried an HDMI switch, didn't help.
I tried swapping out the card for a new one from Black Magic, zero change.
Try yelling at their tech support. They really should fix this. They would deny to me that 1080 24p would even work, very frustrating. Tech support has not been much help, and doesn't seem to be very aware of what's going on. I had to send them a small file to show them it would play it. Must be some higher level folks at their company somewhere.
They could sell a lot more if they'd enable color calibration on it - and they could do this as drivers are about the same as for their DecLink (one tech even said there was a way to do this, get DecLink drivers to work, but he wouldn't tell me, I'd love to find out how).
Good Luck!

At the mercy of...

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