AT200 service station does not detect the serial number

Good morning, I wanted to update my AT200 Android 4 But I do not think works the service station and you do not recognize or model or part number and serial number, there would be some way to insert it or update it, you could do?

Hi
The Image flashing on AT200 series can be done by Toshiba authorized service provider…
You have to contact the guys to perform this job.
As I’m not mistake the Android v4.0.3 could be installed

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