ATA 186 - Faxing with sccp on CCME

Is there any specific config required to get a fax working with an ATA 186 with sccp, both in the ATA settings and ccme config ?
Any useful links or example configs would be a great help
Thanks in advance

Hey Mark,
Here are some good ATA - Fax related docs;
Field Notice: Fax Passthrough Limitations on ATA 186
http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_field_notice09186a0080094af7.shtml
Configuring the Cisco ATA for SCCP
http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_administration_guide_chapter09186a00801e0e0c.html
Configuring and Debugging Fax Services
http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_administration_guide_chapter09186a00801e0dff.html
Hope this helps!
Rob

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ATA 186 Reproducing DTMF tones from RFC2833 events

I am trying to get my ATA 186 (running version SCCP 3.x under CCM 5.04a) to reproduce received rtp-events. This is supporting a third-party IVR system that is connected via analog ports.
The IOS gateway that is sending the events is configured for dtmf-relay rtp-nte, and I can see the RTP events being received at the ATA. However, all I hear at the ATA is nothing or clicks.
I have the audiomode setting on the ATA set to 0x00150015 as is recommended in the ATA administrators guide.
Does anyone have DTMF working through the ATA?

Hi Kevin,
have you debugged the ATA with prserv.exe?
I had some issues in the past with a PESQ tester, and setting the audiomode to 0x00120012 helped for me.
hth
Sascha
....this is the output from prserv on a good call
|->CallState[0]=4 L=1 R=4016c6c FG=0 r=0,0
FG NewState[0]=4, L=1, R=4016c6c
|->CallInfo[0]
|->SetRingerMode[0]:3
<-|StOffHk[0]
|->SetRingerMode[0]:1
|->CallState[0]=1 L=1 R=4016c6c FG=0 r=4016c6c,0
|->SetRingerMode[0]:1
[0]StopTone
|->CallState[0]=5 L=1 R=4016c6c FG=0 r=4016c6c,0
|->CallInfo[0]
[0]StopTone
|->OpenRxChn[0]
[0]StopTone
<-|OpenRxChnAck[0]
Save Media[0]
|->StartMediaTx[0]:pt=0 ps=20 ss=0 ip=a63801f:19422
[0]MPT mode 0
[2]MPT mode 0
Enable LEC adapt [0]=1
[0]Enable encoder 0
[0]DPKT 1st: 3680 3520, pt 0
15948:00;2,0,0,0,
[0]DTMF 1 , insum:323505
[0]StopTone
[0]DTMF 2 , insum:285988
[0]DTMF 3 , insum:289227
[0]DTMF 4 , insum:287021
[0]DTMF 5 , insum:284108
[0]DTMF 6 , insum:286979
[0]DTMF 7 , insum:284993
[0]DTMF 8 , insum:302792
[0]DTMF 9 , insum:293475
[0]DTMF 0 , insum:293768
[0]DTMF * , insum:279360
[0]DTMF # , insum:301230
<-|EndCall[0]
<-|SK[0]:9, L=1, FGR=4016c6c
[0]StopTone
->CloseRxChn[0]
|->StopMediaTx[0]
|->CallState[0]=2 L=1 R=4016c6c FG=0 r=4016c6c,0
IDLE[0]
|->SetRingerMode[0]:1
15948:30;2,0,0,0,

ATA 186 for FAX With CME

Hi,
I have ATA 186 connected to my network when i connect a phone it works but when I connected fax machine i cannot recieve or send faxes...do I need to do any configurations in ATA...please check the attachment..

you'll need dial peer(s), on your CME router, that enable FAX passthrough as well as a few other pieces.
please see the following link for Config/Troubleshooting ATA-186 with FAX:
http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration_example09186a00800d698e.shtml#task2

Configuring FAX on ATA 186 with CME 3.4

Hi,
I have an ATA 186 connected to my network, I have configured CME for auto assign extensions & I got an extension as well, when I connect analog phone it works fine but when I connect FAX Machine I cannot send & recieve fax. Do I need to change any configurations in ATA???? Please check the screen shot attached

Try this link for more information on configuraing FAX on ATA
http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration_example09186a00800d698e.shtml

ATA-186 can be registered with CUCM v10.5

Hello guys ;
Please confirm me that ATA-186 can work with CUCM v10.5 ? .
Regards;
Shib

Loaded the latest firmware into CM, then manually on ATA firmware using this process as CM didn't change it:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cata/186_188/3_0/english/administration/guide/sccp/sccp3_0/sccpaapc.html#wp1011450
I followed this link from another post regarding ASA not registering for an older issue.
http://www.cisco.com/en/US/docs/voice_ip_comm/cata/186_188/3_0/english/administration/guide/sccp/sccpaape.html#wpxref59054
Follow the part that mentions setting the SID0 & SID1 to "." no quotes. I did this and my ATA registered to CM. Screen caps attached.
I have a Cisco ATA 186 running on 10.5.1 and it shows to be registered. I can make calls on it. Not sure how it will do for faxes. HTH Please rate.

ATA 186 Issue to send faxes

Hi,
I have an issue with ATA 186 to send faxes. I have tried many things, but the fax sending is unsuccessful. I am not a VoIP expert, so it is pretty hard to me to identify the difference between some commands. This is the topology of the network:
Fax Machine --- ATA ---- CCM ---- VoIPGW --- E1(PSTN)
I have the following values in ATA:
AudioMode: 0x00120012
ConnectMode: 0x00008400
This is the dial-peer configured to that Fax:
dial-peer voice 1010 voip
call-block translation-profile incoming 110
call-block disconnect-cause incoming call-reject
preference 1
destination-pattern 1044
voice-class h323 1
session target ipv4:10.15.190.4
dtmf-relay cisco-rtp h245-signal h245-alphanumeric
codec g711ulaw
fax rate disable
fax protocol pass-through g711ulaw
no vad
Aditionaly I had the following lines in VoIPGW:
ccm-manager fax protocol cisco
mgcp
mgcp fax t38 ecm
Recently I changed to:
no ccm-manager fax protocol cisco
mgcp
mgcp fax t38 inhibit
Not sure if I missing something, in the other hand I would like to know which is the different between fax protocol pass-through g711ulaw and modem passthrough nse codec g711ulaw
Thanks for your comments....

Hello,
There is one relly important detail on this matter, is the fax machine a super G3 fax machine? this is because as you mention there are some limitation for the ATAs to work with fax machines and modems, this is because the device was not designed for this purpose.}
In the follow link you could find some information about the ATA configuration for faxing:
http://www.cisco.com/en/US/partner/products/hw/gatecont/ps514/products_qanda_item09186a00800946e1.shtml
Another important detail is check if your gateway supports the type of faxing that you are trying to do
http://www.cisco.com/en/US/partner/tech/tk652/tk777/technologies_tech_note09186a0080159cf3.shtml
Finally this are the configuration steps for you voice gaway:
http://www.cisco.com/en/US/partner/docs/ios/12_3/vvf_c/cisco_ios_fax_services_over_ip_application_guide/pt.html
HTH
<-------------------->
Walter Solano
CCNA Voice
UCCX Specialis

ATA 186 needs assistance configuring to work with SIP

Hello. Just got ATA 186. I would like to use it as SIP FXS. I already have FXO with the POTS plugged in. I don't want o use the gateway or the gatekeeper. I would like to configure it to be IP dialing. II am running SIP image ATA030201SIP050616A.zup. Any help is greatly appreciated.
George

Hello, already replied in another thread, please do not open duplicates.

ATA 186 - HP FAX Accessory 300

We have an ATA 186 which we want to connect to our MFD. When we connect the device to the MFD and ring the port the MFD will not answer the call. If we connect to a VG224 the MFD detects ring ok and answers the call. If we plug a POT into the ATA the phone rings ok so we know there is an issue between the ring voltage of the ATA 40v and what the HP MDF is expecting. The MFD is a Q7519A but I can't find any info on the ring voltage required. Any Suggestions?

This is my suggestion:
- check if the telephony cable has only 1 couple of wire (tip and ring only); in the past I had some problems with cable with 4 wire (2 couple); the ATA had a strange behavior;
- try to connect an analog telephone to the ATA186 and verify if it works;
- if the problem persists probably the ATA has an hardware fault;
- try with a different ATA;
Best Regards.

Cisco ATA 186 configuration to connect FAX machine

Dear All,
Please could you give me the procedures and configuration to install and configure the cisco ATA 186 for the FAX in the IPT network.The network contains the following
1.Callmager4.1.3
2.MCS7825
3.Voicegateway 1760USING h.323 SING.pROTOCOL
4.cp 7912G, 7940G
I want to know the switch configuration to connect the ATA uplink to the switch.
Thanks
swamy

Simply follow this guide:
http://www.cisco.com/univercd/cc/td/doc/product/voice/ata/ataadmn/sccp3_0/sccpaapd.htm
HTH, please rate all posts!
Chris

Issue on Cisco ATA 186 used for Fax

Hello everyone;
I have a cisco ATA 186 connected to an analog Fax on one side, and the other side is connected to the network containing a CUCM 8.6.
The problem is that when i try to send a fax throught it , half of the paper is transmitted or an usual occupation tone comes; while vocal communications are performed normaly.
Any idea of what could be the problem.
NB: the fax emission is between two distant sites relied by optical fiber.
Regards.

Hello Frank;
Thank for the reply.
Here below more informations about the issue:
- It does work sometimes, but it did never worked properly.
- the problem is there for both sending and receiving.
- for the PSTN transport, i have no idea.
- I tried to change the ATA by another, still the same problem.
- ATAs work properly for voice communication.
- when i call this fax number internally the signal comes along.
- the problem is when faxing internally, it isn't used for external faxing.
- the call flow for internal faxing is like this:
Analog fax (in site A) > ATA (in site A) > access switch (in site A) > core switch (in site A) > cucm (in site A) > Core switch (in site A) > router (in site A) > optical fiber > router (in site B) > core switch (in site B) > cucm (in site B) > core switch (in site B) > voice gateway 248 (in site B) > Analog fax (in site B).
the problem occures when sending internal fax between these two sites A and B, when calling site B from site A, the ringing tone comes aloso the fax signal, but when i try the send the paper the stange tone come along and only half of it pass and it get to the site B as a blank paper or a half blank paper.
for any more explanation, don't hesitate to ask me.
thanks again for your time.
Regards.

ATA-186 with overhead paging systems

Since the ATA-186 supplies 600 Ohms, would I need a seperate device such as a Bogen TAM-B to supplie the audio for overhead paging, or could I just use the ATA-186?

ATA-186 can be used as an audio source.

Remote-Party-ID with ATA 186

The remote-party-id field in my invite message to an ATA 186 does not appear to be tranlating properly to caller-id. Does the ATA support Remote-Party-ID? If so, do I have to modify any settings? Currently, the from address is showing up in the caller-id screen of a phone connected to the ATA.
Thanks,
Stephen

Hello,
Can You please forward the URL which tells the configuration part to be taken place
Regards
pavan.M

ATA 186

hi, i have a problem with ATA 186
when I light on the ATA it work very well after a certain moment the calls doesn't pass anymore Im forced to reboot every time when this problem happend
thanks

IS this CCM? If so please report to IP telephony forum where there are many fellows that can help.
If it is CCME I would start looking at the status of the ephone, and try to ping the ATA when it freezes.

ATA 186 and Cisco CallManager

I am trying to setup a cisco ATA 186 for a fax line with Cisco Call Manager 6.1.xxxx) I have a telephone hooked up to the Cisco ATA 186 and I see it register with the CCM. I have a telphone connected to port one and I get a dial tone, I can call into the phone from an outside line but it seems I cant dial to an outside number all I get is silence.
Could someone point me into a direction on troubleshooting this issue?
Thanks!

Verify software versions first.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp50035
After that, you would really need to look at traces to find out why the audio isn't getting connected. Do phones on the same subnet have audio when you call in? Does this only happen on outside calls? If it only happens on outside calls, get a sniffer to see if you see the RTP traffic coming to and from the devices.
-Steven

Cisco ATA 186 on Linksys SFE2000P-EU Single Collision Frames

Hi all,
Recently we've deployed a fresh installation. But from the start we had some issues with a fax connected via a Cisco ATA 186 to a Linksys SFE2000P-EU switch. Which then is connected to a Cisco 3560. All ports on the Cisco 3560 are looking fine, but if I look at the port to which the ATA is connected I see a lot of Single Collision Frames! Is this because the ATA is running on 10Mbps/Half Duplex? Because I don't get to see these errors when I connect the ATA directly to the Cisco 3560. And is it possible to solve this issue, because the customer is complaining about missing faxes.
Best regards,
Paul van den IJssel
Digacom

Paul,
Half duplex will certainly cause collisions (CSMA/CD). Force the device and the switch port it plugs into to 100 full duplex, or 10 full if neccessary. I had a similar issue with my old PCMCIA Xircom 10/100 card. When I force the settings, all is well.
Regards,
Christopher

ATA 186 - Faxing with sccp on CCME

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