ATA-187 Disable / Prevent Speed Dials

Hi all,
I'm working with a customer that used a (star) * in there dialplan.
The issue has risen now that they have purchased quite a few ATA-187 for remote locations for analogue phones, because the (star) * is interpreted by the ATA as a local speed dial number rather than pushing the full number the call never gets to CUCM (8.5).
Any ideas or suggestions would be great,
Thanks in advance.

Hi Andrel,
The ATA-186s where great.. Ok they had a lot of problems with faxes but they are better than the ATA-187.
The section below is from the Cisco document.
http://www.cisco.com/en/US/docs/voice_ip_comm/cata/186_188/3_0/english/administration/guide/sccp/user.html#wp1017166
Change Your Pre-Call Service Access Code
You can use the default asterisk key (*) or the pound key (#) as the first digit in your pre-call service access code. To change this setting, use Bit 25 of the ConnectMode parameter (see the "ConnectMode" section on page 5-21).
If you download the complete guide it's on page 158 (or A2).
You can change the "pre-call service access codes" e.g. change the *1 for #1 in the speed dials.
Regards,
Mike.

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Dear All
We have a issue in making outgoing fax call from ATA 187 user gets busy tone after dialing the number
we tried the latest firmware for ATA 187 and in gateway we tried the command
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Regards
Vysakh.C.S

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ATA-187 Disable / Prevent Speed Dials

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