ATA Bus not recognizing Superdrive

Any help here would be appreciated. My MBP 1,1 is not recognizing the superdrive. I can hear it spin when I start up the computer, but it will not read the disk, nor will it mount it or eject it (can get a CD out using the old knife trick). If I look in system profiler, it does not recognize a dvd drive being installed at all. I can't help but think this must be a software or firmware problem, but I am up to date on all updates. I am of course out of warranty. Any suggestions would be greatly appreciate. Thanks in advance.

Hi Gary,
Thanks. Tried that, but not success.
It will spin the drive, but not recognize it at all.
I can't figure out what to do.
Any other thoughts? I am worried that just replacing the drive won't fix the problem if it is a software issue.

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Large ATA hardrive not recognized by My G4

What is the best way to get a 320GB hardrive recognized and fully functional in a Powermac G4? I know there are cards, but not sure which type, and curious how that compares to ATA extended capacity software?
This is a hand me down computer, and am not sure if 10.0 vs 10.2 OSX

Just to add one advantage with a PCI card is that you can have up to 3 drives each on their own channel (1 using the onboard ATA controller and 2 using the controller on the PCI card). This may result in better performance, especially if you're using more than one drive at any one time.
As Tom mentions, if you don't already have the drive, buying a SATA PCI card and drive may be a better option. The Sonnet card linked above is a rebadged FirmTek SeriTek 1S2 which seems to work well. I use one in my G4 and haven't had any problems with it.

Idvd not recognizing superdrive

Something happened recently, I'm not sure what. Recently itunes didn't recognize the superdrive, and now IDVD doesn't either. Maybe I installed an update that messed up something, I can't recall. I burned a dvd on it a couple of months ago so I know it used to work. Any help pointing me in the right direction would be appreciated.

Check under the Apple - About this Mac - and click through until you see details about your hardware. You can see at that level if your Mac recognizes the superdrive.
For general maintenance, I use MacJanitor (free) to trigger the Mac's maintenance scripts and then use Apple Disk Utility to Repair Permissions.
You might get better response over in the Hardware forum.
John

Matshita UJ-857 superdrive not recognized shown by mac????????

My macbook was working fine yesterday and then today I put a cd in and it accepted but it didnt show on desktop. It then would not let me eject the disk.
I checked in system profile and under ata and disc burning it now shows nothing?? Toast and itunes also can no longer detect a drive. I can hear the drive spinning when I power up. I took the laptop apart to check connections and everything seems fine.
Ive read a lot about the superdrive 2.1 update but I got this back in July or something and had no problems and since the drive is not even shown is system I guess its not this. Anybody any ideas???
Also i dont have applecare and am out of warranty so looking for a fix myself, do I just need to replace drive?? But why would it still spin and have power if its broken??
I have already tried resetting the smc and pram (think thats what they were called).
Thanks for any ideas

I have the same problem, it only started since I installed the latest security update and version of itunes. the first problem I encountered was that software I had installed would not open due to a shared library fault with quicktime. this was resolved by installing the latest version of quicktime.
now when I try and burn a CD it gives the message that the 'disc burner or software not found'. when I check in preferences the drive is listed under burning although it is not recognized in the system profiler.
The CD drive loads CD's though as I am able to play a video game that needs the disc inserted. any ideas on what I should do? do I have to reboot?

IBook Dual USB (16 VRAM) not recognizing internal HDD, maybe not entire ATA

I've got a VERY old iBook (2001 dual USB I think, 'machine model' is 'PoweBook4.3'), which seemingly isn't recognizing it's own ATA bus.. Just this afternoon, I managed to connect it via Firewire target and back up the HDD (nothing important really), but now it won't even see it's own HDD, I can't boot from the internal CD/DVD drive (using the Tiger install DVD) using the 'C' key, but I can boot from an external Firewire DVD drive. But then the installer won't see the internal HDD, nor will Disk Utility see it. If I do 'ls /dev/d*', I get the following devices:
disk0 disk0s1 disk0s2 disk0s3
disk1
disk2
disk3
disk0 is the install DVD (on /Volumes). disk1 is on /private/var/tmp, which contains a bunch of Mount[0-9]{0-2] entries, a mds and a zBooterMnt directory. disk3 is on /private/var/run, which has a bunch of 'UNIX-looking' stuff 9syslog,syslog.pid,lookup.pid,installer.
I'm suspecting that either the battery that maintains the PRAM and/or NVRAM (shouldn't that not NEED a battery, being NV?) is hosed, or the NVRAM itself is, or something else entirely like the ATA bus, Power Manager chip, etc. The other day, sometimes it would recognize the HDD as a boot volume, sometimes not. If I reset the NVRAM (using openfirmware: reset-nvram), and then reset the Power Manager, that seemed to correct things..
BTW, this is my notorious 'machine from ****' - it has been repaired on AppleCare 7 or 8 times I think (logic board replaced multiple times, including that flaw in the video circuitry, replaced some other boards, etc, etc) - Apple has spent more than the combined cost of the machine and the Applecare on it. I'd like to use it as an MP3 server (and Newton development platform, which really does do better under OS9..), but if it won't even recognize it's own HDD..
Any ideas, or anybody want to buy it for parts (what parts still work that is - mind you, the display cable is a bit flaky TOO!)?
Jim

Yeah, it is indeed a DVD ROM drive.
I did manage to get it to recognize the disk (don't know how though) - by opening the **** thing up (completely), disconnection the ATAPI cable from the TravelStar drive and motherboard, and then reseating everything and closing the book back up (without the EMI shield (the one that is over the main board that the Airport card sits on (there is no Airport Card there) - I hope that doesn't double as a heat sink..
I also recoved the "U bar" around the screen hinges, and cut a bit away from the bottom housing plastic, so the two sets of video cables (and backlight/LCD power) are just exposed now, and not crimped through that piece of metal, which was causing problems - blacklight blinking out) That doesns't seem to cause any problems, UNLESS that bar is a heat sink. (didn't ever feel particularly hot, but I know there's a heat pipe (I think it's a heat pipe) that runs up to that grill below the screen hinge opening).
The one thing I do notice is that the metal area right under where the Airport card would go, and just to the left of the RAM SODIMM is VERY hot (almost burns skin on 10s contact. Is that normal? Since it's normally right below the card, I'd think heat should be piped away somehow, and I'm wondering if the EMI shield usually conducts the heat somewhere else. I still have the shield so I can reinstall it if necessary. The fan is not running continuously either. I'm thinking maybe the shield conducts heat from where it's source over to the heat piipe that runs up to the hinge-grill and the fan?
I also managed to break the audio connector on the main board in the process (opps!), but what the **** if it has no internal audio - it was crappy anyway!

Superdrive 845C not recognized by my Pb G4 Al

I recently upgraded from a combo drive (CW-8124-C) to a superdrive (UJ-845C). The new drive is absolutely not recognized by my Powerbook. Electrically the superdrive works well (spining noise), but it is not detected by the laptop. The "System Info" Application under "Hardware" / "Disk Burning" stays with the message "no hardware detected..." (*). I've run patchburn also, and it does not detect any drive.
(* Note: all system messages below are translated from French, they may be slightly different from US messages )
It's very probable that it comes from my Powerbook : I've tried two different UJ-845C drives thanks to http://www.iFixit.com and had the same failure. I eventually mounted back my old DVD reader, and it is recognized by the "System Info" app.
What can I do to have my superdrive recognized by my laptop? Thanks

Hey Sig,
what you say is very interesting because I could not find any table that lists compatibilities between Powerbook models and UJ model numbers. If you have any info regarding UJ-845? vs. UJ-846, I'll be very happy to create such a table.
My problem is still unsolved, and the best guess I've had so far are :
1) either it is undocumented incompatibility between Pb Alu15' Hi-Res and UJ-845C
2) or it is a hardware problem with my internal ribbon cable, which I'm suspicious about since my other drive is perfectly recognized
thanks for your answer, and sorry for seing it so late.

Superdrive 845C not recognized by my Pb G4 Ti

I recently upgraded from a combo drive (CW-8124-C) to a superdrive (UJ-845C). The new drive is absolutely not recognized by my Powerbook. Electrically the superdrive works well (spining noise), but it is not detected by the laptop. The "System Info" Application under "Hardware" / "Disk Burning" stays with the message "no hardware detected..." (*)
(* Note: all system messages below are translated from French, they may be slightly different from US messages )
It's very probable that it comes from my Powerbook : I've tried two different UJ-845C drives thanks to [www.iFixit.com] and had the same failure. I eventually mounted back my old DVD reader, and it is recognized by the "System Info" app.
What can I do to have my superdrive recognized by my laptop? Thanks
Message was edited by: harrysz

Still unresolved, but I moved the topic to the right forum : http://discussions.apple.com/thread.jspa?threadID=1168741&tstart=0

Optical drive not recognized as an ATA device in Apple profiler

The dvd drive is not recognized any more in Apple Profiler (nothing under ATA) and the CD or DVD are not recognised neither. I can hear the drive is working but that's it. The problem happened just after I upgraded to 10.4.10. Any help would be welcome!

You will want to ensure your USB DVDRW drive is properly connected to the Windows 8 VM in question.
To check this you will want to use the Vmware vSphere client to connect to your Vmware ESX/ESXi host.
Next, you will want to edit the settings for your Windows 8 virtual machine and check that you have added a USB controller and then connected the USB device to the controller. This is a manual assignment. If your DVDRW drive you wish to connect is actually
connected via SATA on the motherboard of the host then you will want to go through the same process to ensure the CD/DVD drive of the host has 'connected' and 'connect at power on' selected under settings.
Below is a screenshot of what you should see:

WHY IS S.M.A.R.T STATUS SUPPORTED ON ATA BUS BUT NOT ON SCSI?

I have 4 internal HD's on a G4 733 S-Drive (Digital Audio) running X.4.4
and my question is:
Why is S.M.A.R.T STATUS supported on the ATA bus but not on the SCSI bus?
Is there something wrong with my computer if only 2 of the 4 internal HD's read "Verified" and the other two state "SMART STATUS NOT SUPPORTED"?
The only reason I noticed this is because I decided to clone my main HD running X.4.2 (supported) to a larger 7200 rpm HD connected to the SCSI. My Main HD is in position one on the ATA Bus. All four internal hard drives are currently running well although the SCSI bus was a bit slower upon startup only. So I updated the cloned HD to X.4.4 and then loaded iLife '06 to the cloned drive just to make sure all runs as expected. Which it did.
I ran apple's DU on all four internal HD's and all of them showed the green writing with No red lettering. But can someone please help me interpret the following from apple's DU on each HD which reads follows:
Disk Description : IBM-IC35L060AVER07-0 Total Capacity : 57.3 GB (61,492,838,400 Bytes)
Connection Bus : ATA Write Status : Read/Write
Connection Type : Internal S.M.A.R.T. Status : Verified
Connection ID : Device 0
Disk Description : WDC WD1200JB-00HUA0 Total Capacity : 111.8 GB (120,034,123,776 Bytes)
Connection Bus : ATA Write Status : Read/Write
Connection Type : Internal S.M.A.R.T. Status : Verified
Connection ID : Device 1
Disk Description : ATA WDC WD1200JB-00G Media Total Capacity : 111.8 GB (120,034,123,776 Bytes)
Connection Bus : SCSI Write Status : Read/Write
Connection Type : External S.M.A.R.T. Status : Not Supported
Connection ID : SCSI Target ID 0, Logical Unit 0
Disk Description : ATA Maxtor 6Y120P0 Media Total Capacity : 114.5 GB (122,942,324,736 Bytes)
Connection Bus : SCSI Write Status : Read/Write
Connection Type : External S.M.A.R.T. Status : Not Supported
Connection ID : SCSI Target ID 2, Logical Unit 0
Thanks in Advance.
SDMacuser

Hi, SD!
I haven't found anything specific on this, but I have always been under the impression that S.M.A.R.T. simply doesn't work with SCSI or externals. In my own experience, if I switch a drive from FW to my IDE bus, it reports. If I switch from the IDE bus to FW, the drive's S.M.A.R.T isn't supported.
Other than being unable to actually run and verify S.M.A.R.T. on your SCSI or external drives, I really don't think that you need be concerned with the "not supported" message, which simply is telling you that the particular drive or bus can't run S.M.A.R.T. (man! I hate typing all those "periods"...).
It also isn't supported on some old hard drives, even if they're connected to the IDE bus (like those 6-10 giggers I scrounge from ancient PCs that my friends and relatives junk when they finally switch and get new Macs...)
Regards,
Gary
1GH DP G4 Quicksilver 2002, 400MH B&W rev.2 G3, Mac SE30 Mac OS X (10.4.2) 5G iPod, Epson 2200 & R300 & LW Select 360 Printers, Epson 3200 Scanner
1GH DP G4 Quicksilver 2002, 400MH B&W rev.2 G3, Mac SE30 Mac OS X (10.4.2) 5G iPod, Epson 2200 & R300 & LW Select 360 Printers, Epson 3200 Scanner

Idvd 5-when try to burn it says superdrive not recognized

tried to copy a handycam tape to DVD-it does everything but then just as it should burn to disc it says the superdrive is not recognized-even though i have installed software which makes it recognized on G4-it shows up in blue apple info.Any suggestions please ?
thanks
rick

Hi Rick:
Which burner did you install? You may need to go to the manufacturer's website and see if there is any firmware that you need to install.
Sue

Superdrive not recognized by F12

hello to all,
after replacing the optical drive the F12 command does not open or closes the tray.
when i use TOAST i have no problems with the tray.
i tried P-Ram reset with no success.

With Cable Select the position matters. One connector has a pin connection that is not on the other connector. When a drive is set to Cable Select, it looks at that pin to determine if it should respond to Master or Slave commands. If it is the end connector, it will act as a Master drive, If it is using the other connector, it will act as a Slave drive. It is not a good idea to run a ATA bus with only a Slave drive.

Upgraded MacBook A1181 to 8x Superdrive, Drive Has Power But Not Recognized

Model: MacBook A1181 Black
OS: 10.6.4
Other: 13", Black, 2GB Ram, 500GB HDD, 2GHz
Yesterday I upgraded my Black 2Ghz Core Duo A1181 Macbook from a 4x UJ-857-C Superdrive to an 8x GSA-810-N Superdrive because the UJ-857-C had stopped working. The replacement is a NEW Apple branded Superdrive.
After completing the hardware replacement, I booted the computer and heard the new Superdrive get power during the boot sequence, so w/o checking system profiler, I put a DVD in the drive. It accepted the disk and sounded like it was reading it, but no disk mounted.
I then checked Disk Utility and there was no disk present and in System Profiler, the drive is not recognized at all. Thus the eject button doesn't work, so the disk is stuck.
Does anyone have any ideas as to why the drive would not be picked up by the computer? I don't believe the SATA cable is faulty since the drive is receiving power, and I don't believe the drive is faulty since it accepted the disk and all sounds were normal. Is there some type of procedure I need to go through to get the MacBook to recognize the new drive?
Thanks - Any help is appreciated.

When you say "not recognized" do you mean when you look in Apple/About this Mac/More Info/Disk Burning that you see nothing?
My entry looks like this:
HL-DT-ST DVDRW GSA-S10N:
Firmware Revision: BP08
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: To show the available burn speeds, insert a disc and choose View > Refresh
An appledrive shouldnt need a driver install.

G4/867 DP-MDD, ATA Bus-1 not showing in OS9...

Hello Apple Discussion Group Members,
I have four hard drives installed in a G4/867 DP-MDD using cable select for all HD's [4] and Burners [2]. All drives and ATA Busses [0, 1, 2] show up in OS-X 10.4.8. In OS9, only Buses 0 and 2 show up in the Apple System Profiler. Everything is working fine in OS-X. But the ATA 1 bus isn't showing up in OS9. Is this normal? If not, how can this be adressed to see all the HD's on the OS9 desktop? The drives not showing up are the OS-X boot drives on ATA bus 1. Requesting the advice of anyone who can help. Thank you all! Donnie Dixon

Hello! If the drives in question were formatted in OSX and the "install OS9 drivers" box was NOT checked a system running OS9 will not be able to "see" the drives. To check this open disk utility in OSX and do a "get info" on the drives in question. It will show if the OS9 drivers are installed. If that's the problem the only solution is to reformat the drives with the "install OS9 drivers" box checked. CAUTION!!!!!!!!! Reformatting destroys all data. Tom

10.3.9 to 10.4.11 update - Superdrive not recognized

I recently did an update from 10.3.9 to 10.4 then immediately the compilation to 10.4.11
As my HD was starting to top out, I put in a previously burned backup DVD to review my last backup. It was recognized and read OK. I then put in a blank DVD to backup some files and received an error message. The disc was not recognized and did not spin up. Subsequently the eject key does not work, and a review of System Profiler indicates "No burning device was found". I'm stumped. Any help is appreciated.

Hopefully it's not some basic part of the OS Missing, or the DVD part of the Player giving up.
What does System Profiler say about the drive now?
Might try reapplying the Combo Update...
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
Repair Permissions afterwards, reboot.

Mac DVD Superdrive not recognized in Encore CS5

I'm trying to burn a DVD using Encore CS5 on my new Mac Pro. I already spoke with Apple to troubleshoot to see if it was the drive. It was not the drive. Therefore, there is a problem with Encore not recognizing the drive. In the destination window in Encore, where it says "Recorder" in the build tab, it says "None Found". Anyone know what the problem is?

Well, in the WINDOWS world some software will cause Encore to not be able to "see" a drive, so read the links below... I don't know if the same kind of thing happens in the MAC world
Things and Software to AVOID when authoring/burning a DVD
Start --> http://forums.adobe.com/thread/608660?tstart=0
#2 here has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941?tstart=0
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Added
In fact, just go ahead and tell Encore to write the project to your hard drive and then use other software to write that output to a DVD... if that works, you know that "something" is getting in the way of Encore being able to communicate with your drive

ATA Bus not recognizing Superdrive

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